Castrol Premium Lube Express - Yucca Valley, California

Okay, here’s a comprehensive overview of Castrol Premium Lube Express, presented in a formal and approachable style, suitable for a potential customer:

Castrol Premium Lube Express: A Reliable Automotive Service Provider

Castrol Premium Lube Express is a well-established auto repair shop located in Yucca Valley, California, dedicated to providing efficient and high-quality automotive services. Situated at Address: 56309 29 Palms Hwy, Yucca Valley, CA 92284, United States, and easily reachable at Phone: 7603691114, this facility caters to a diverse range of vehicle maintenance needs. The company’s commitment to customer satisfaction is reflected in its consistently positive reputation and a Average opinion: 4.7/5 rating across Google My Business reviews.

Specialties and Services Offered

Castrol Premium Lube Express specializes in a comprehensive suite of automotive services, with a primary focus on oil change. However, their expertise extends considerably beyond simply changing the oil. Customers can expect:

• Oil Change Service: Utilizing Castrol’s premium lubricants, they ensure optimal engine performance and longevity.
• Auto Repair Shop Services: Addressing a wide array of mechanical issues, from routine maintenance to more complex repairs.
• Glass Repair Service: Providing efficient and professional windshield and window repair services.

Key Features and Amenities

Castrol Premium Lube Express is designed with customer convenience in mind. The facility is wheelchair-accessible, featuring both an accessible entrance and a dedicated wheelchair-accessible car park. They also embrace modern payment methods, including NFC mobile payments, streamlining the service experience. The quick turnaround times and professional approach suggest a streamlined operation focused on delivering results efficiently.

Location and Contact Information

The location in Yucca Valley provides accessibility to residents and visitors in the surrounding area. It's situated in a practical area for service, and the phone number provided allows for easy direct contact to schedule appointments or inquire about services. Notably, the company boasts a substantial number of positive reviews – 220 reviews on Google My Business – demonstrating consistent quality and customer confidence.

Customer Experience – A Focus on Problem Solving

Anecdotal evidence, gleaned from customer feedback, suggests a strong ability to handle challenging situations. One example highlights a particularly difficult drain plug issue, where other mechanics were unable to resolve it. Castrol Premium Lube Express’s skilled technicians were able to successfully address the problem, showcasing their expertise and dedication to resolving issues effectively. The emphasis on professionalism and a customer-centric approach seems to be a recurring theme in the positive reviews.

Overall, Castrol Premium Lube Express presents itself as a dependable and capable automotive service provider, well-equipped to meet the diverse needs of vehicle owners in the Yucca Valley area.

👍 Reviews of Castrol Premium Lube Express

Steven M.

5/5

We had an over-tightened drain plug bolt on our 2013 Sonic. We couldn't loosen it and the bolt head had rounded. We tried an extractor socket and other things, but couldn't get it loose. Another oil change shop in town also could not get it loose and suggested we take the car to an auto repair shop. We decided to try Castrol Express Lube as a last resort. They were able to quickly remove the damaged drain plug. We also had the oil changed by a very professional crew. This place is great. Best in the Basin!

Lavina L. D.

5/5

Only a year old here in yucca valley tried a couple of oil change place - not impressed with the service or price till I was recommended to this place. Service is top notch! Aidan patiently listened to my auto woes, recommended a few places to go get my transmission flushed, brakes done etc. Will definitely recommend this place to anyone, everyone! A++++

Caren O.

5/5

The smog check was done very quickly for a reasonable price. (Same for the last oil change I had there.) The staff is friendly and professional. I highly recommend this location of Castrol Premium Lube and Smog.

Rhonda F.

5/5

We had a very pleasant and productive experience with John and Aidan taking care of our Jeep Grand Cherokee by checking the transmission fluid and oil levels, both of which were low. We really appreciate John and Aidan for being so friendly and helpful. Thank you very much!

Leslie M.

5/5

They are the best. Our family has been going there you many years for their great service.
Trying to get to their website but it’s taking my to a casino site.
I’ll ask them about that when I go today.

Samantha M.

5/5

I get mine and my husband's oil changes there all the time, Jonathon is amazing and very detailed in explaining things, I wouldn't go anywhere else, I give them a 5 STAR all day, Everyday!!!!!!

Daniel P.

5/5

Quick and effective service took care of my Sprinter van, did not greet me for a good ten minutes after I arrived, but rest was great.

Brooke D.

5/5

So friendly, so fast, super thorough. Aidan and Alberto were great. Couldn't recommend more!