Reparto Veloce - Chandler, Arizona

Thomas L.

Purchased a 2024 Tuareg 660 with +200 miles on it (it was a demo bike) on a Thursday and was told it would take 2hrs to install the heated grips and quick shifter and it would be ready either the next day or Saturday (which seemed reasonable). No one called me on Fri. to update me. I called on Sat. and was told the mechanics are very busy but my bike is on the lift and should be done by either later that day or by Tuesday the latest. It is now Tuesday morning and the bike is still on the lift and was told to wait for a call around noon. I understand being busy, but I was led to believe it would take no more than 2 days to do a 2hr job. I hope my future experience with them will get better and this is just a temporary annoyance.

UPDATE: A short while after posting this, got a call my bike was ready for pickup. Also spoke to Josh and he offered to make things right on my next service interval which I appreciated. I had a doctor’s appt I couldn’t miss so I didn’t have time to inspect the bike. I noticed in some places like the tires and around those areas it was not cleaned up as promised from the previous demo rides (see photos). I’m keeping my rating the same until my next service interval and see how things go from there.

Update 2: I checked a bunch of suspension settings in the manual. Almost everything needed to be reset back to the defaults in the manual.

Front fork compression, default is 8 clicks from full close. This was set to 6 clicks.

Front rebound, dafult is 8 clicks from full close. This was correctly set to 8 clicks.

Rear pre-load default is 10 clicks from full open. This was set to 5 clicks.

Rear compression default is 2 turns from full close. This was set to 2.25. (not too far off)

Rear rebound default is 1.5 turns from full close. This was set to 3.

Joel Hurley

I asked these guys if the Ohlins suspension was worth the money on my Tuareg. They told me it would change the bike for the better. I went and spent the money and am absolutely blown away by the difference. Incredible. Best upgrade available in my opinion. Just amazing performance upgrade! Took all the fear out of the bike.

Derek Hutchison

These guys are amazing. I was on a 10 day trip thru Baja and my Moto Guzzi started throwing a code which disabled ABS ad TC. I went to 3 other MG dealers and got turned away... I'm not from the area so they "didn't have time" to hook it up to a diagnostics tool to let me know what the issue was even though the bike is still under warranty. I called Reparto Veloce and they got me in and helped me out right away! If you are in the PHX area you are lucky to have these guys.

Nick Parag

I rode up to these guys from Tucson because of their reputation in the community. Cody and the team exceeded every expectation I had. With premium bikes like these some places have a "Gate Keeper" arrogance about them, and that was NOT the case here! Everyone was super friendly and professional even though I was buying one of the cheapest bikes they have. I will for sure be returning for any of my Aprilia needs!

Carlo T

Incredibly helpful and competent team - rarely does one get to do business with an outfit like this any more.
We went in looking for Vespas and Cody was very helpful showing us options - that unfortunately were out of our price range He provided useful information about find used ones, which we did.
We then brought them in for service and both Brenden and Aaron were very accommodating and the service folks must be really good since they now run great. They even stored them for us for a while while we were unable to collect them as we were traveling and bonus they were nice and clean when we got them back!
Thanks to this amazing team, keep up the good work, we'll be back!

Jess Day

This place is awesome possum! I've worked for dealerships before, and these guys have a wonderful team. No one was pushy, and they didn't make me feel dumb for asking questions. They made sure I properly understood my new bike and adjusted the suspension to fit me. The atmosphere there is relaxed. I really appreciate their honesty while discussing financing and explaining my total invoice.

- thank you again for the beautiful bike, and thank you guys for making the experience so great!

Vincent Wing

I've brought my motorcycle to them for service twice now, and I can say that the quality of their service is near unmatched. Although I did have a slight hiccup on my last service with the bike, up on talking with the manager and showing all receipts the issue was handled flawlessly. While yes they are on the higher end of cost per hour than some other shops I would trust them with my bike every single time again. And I would recommend them to any one looking to have some work completed on their motorcycle.

Cody Cochran

Top shelf product with top shelf staff. This is a motorcycle shop, not a standard dealership like the others.