U-Haul Storage at the Links - Texarkana, Arkansas

Address: 5204 Links Dr, Texarkana, AR 71854.
Phone: 8707740042.
Website: uhaul.com.
Specialties: Self-storage facility, Moving and storage service, Moving supply store, Packaging supply store, Trailer rental service, Trailer supply store, Truck rental agency, Used truck dealer, Van rental agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.4/5.

Location of U-Haul Storage at the Links

8707740042

U-Haul Storage at the Links is a self-storage facility located at Address: 5204 Links Dr, Texarkana, AR 71854. They offer a variety of services such as moving and storage, trailer rental, truck rental, and packaging supply store. The facility is wheelchair accessible with an accessible entrance and parking lot, making it convenient for all customers.

The company has received 10 reviews on Google My Business with an average opinion of 3.4/5. Customers have appreciated the on-site services provided and the cleanliness of the facility.

U-Haul Storage at the Links offers a range of storage unit sizes to fit any need, whether it's for personal or business use. Their moving and storage services include options for short-term and long-term storage, and they have a wide selection of moving supplies available for purchase.

Their trailer rental service includes a variety of trailers to choose from, and they also offer trailer supply store for those who need additional equipment. The truck rental agency and van rental agency provide a convenient option for those who need a vehicle for moving.

Additionally, U-Haul Storage at the Links offers used truck dealer for those looking for a more affordable option. Their website, uhaul.com, provides more information on their services and pricing.

Reviews of U-Haul Storage at the Links

U-Haul Storage at the Links - Texarkana, Arkansas

Julia Scott

1/5

Worst storage experience ever! Don't do it! I would give a half-star if I could.

I moved from Washington back to Texas in late April. I went online and reserved a 10x30 storage space, but when I arrived they did not have one available. Instead they gave me 3 smaller units (1 5x10; 2 10x20), which I paid for ($189.50), but then they came up with a 10x20 climate controlled ($269 u nit and I switched. I returned the two "free" locks they left for me at the storage spaces I did not end up taking, which they ended up charging me for anyway. They NEVER REFUNDED THE INITIAL PAYMENT, though they said they would. Instead I was billed for both units a month later because they didn't cancel the initial auto withdrawal of $189; they did end up refunding that charge though.

After they billed me the next month the $189 I knew they weren't giving me my deposit back, even though Melissa (?) said she did it. Instead I disputed the charge on my credit card and they still refused to give me that money back. So, the first week of July I moved my things out of there, even though the spaced renewed monthly on the 29th. THEY WOULD NOT PRORATE AND REFUND ME FOR THE MONTH! That way they can rent the space again to some other unsuspecting patron and make twice the money. Not only that, for the entire month of June they did not have the air conditioners on, even though I was paying for climate controlled. Apparently it is only climate controlled when they want to do it. Also, the door hasp was missing a screw and would get stuck when the door was raised; I notified them of that, and that there was no light bulb in the unit, but they did not address either problem.

Beware. There is no on-site property management and the folks who "run" this facility are located at Uhaul on State Line Road. I believe the manager's name was Melissa or Melinda. I'm unsure, but I'm sure the BBB will find out as I am writing a report there next.

Save your money. This place is not worth the headache!

satya ch

1/5

This place has no employees on-site. They won’t assist you if have any issue with your storage. But they can assist you paying your rent. We tried reaching out to number displayed on website and it is of no use. Contacted u-haul corporate and they don’t even know who is manager here and asking us to pay rent and they do not provide any assistance how to contact manager.