Monterey Bay Marine - Santa Cruz, California

Address: 555 Brommer St, Santa Cruz, CA 95062.
Phone: 8314796910.
Website: montereybaymarine.com
Specialties: Outboard motor store, Boat repair shop, Marine supply store.
Other points of interest: Delivery, In-store pickup, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Monterey Bay Marine

☎️8314796910

⏰ Open Hours of Monterey Bay Marine

Monday: 8 AM–12 PM, 1–5 PM
Tuesday: 8 AM–12 PM, 1–5 PM
Wednesday: 8 AM–12 PM, 1–5 PM
Thursday: 8 AM–12 PM, 1–5 PM
Friday: 8 AM–12 PM, 1–5 PM
Saturday: Closed
Sunday: Closed

Monterey Bay Marine, located at 555 Brommer St, Santa Cruz, CA 95062, is a renowned marine supply store that offers a wide range of services, including outboard motor sales and repairs. The company can be reached at 8314796910 or through their website, montereybaymarine.com.

Monterey Bay Marine specializes in outboard motor sales, boat repair services, and marine supply distribution. The company's knowledgeable staff and extensive inventory make it an ideal destination for boat owners and enthusiasts. Monterey Bay Marine's repair shop is fully equipped to handle any issue, big or small, and their outboard motor store offers a wide variety of brands and models. The marine supply store carries all the necessary rigging, making it a one-stop-shop for all boating needs.

One of the standout features of Monterey Bay Marine is their commitment to customer service. They offer delivery and in-store pickup options, making it easy for customers to get their purchases. The store is wheelchair accessible, with a wheelchair accessible parking lot available. Monterey Bay Marine accepts credit cards, debit cards, and NFC mobile payments for added convenience.

The company has received rave reviews from customers, with an average rating of 4/5 on Google My Business. Many customers have praised the company's expertise and helpfulness, as well as their quick and efficient service. Here are some examples of what customers have to say:

"These guys are the best. Engine started and idled fine but would not accelerate under load. Took them a while to figure out what was wrong but they finally did. Only charged for parts as the engine was under warranty from a previous repair."

"Great place to purchase a motor and get all the necessary rigging. Staff was helpful and knowledgeable, and the product was mostly in stock locally. The additional items ordered arrived overnight - so much better than the online retailer I originally contacted."

👍 Reviews of Monterey Bay Marine

Monterey Bay Marine - Santa Cruz, California

Lindsay Romanow

5/5

These guys are the best. Engine started and idled fine but would not accelerate under load . Took them a while to figure out what was wrong but they finally did. Only charged for parts as the engine was under warranty from a previous repair.

John Law

5/5

Great place to purchase a motor and get all the necessary rigging. Staff was helpful and knowledgeable, and the product was mostly in stock locally. The additional items ordered arrived overnight - so much better than the online retailer I originally contacted.

Brian Kelley

1/5

My family and I live aboard our sailboat - so having a reliable outboard is important to us. Because of this, we purchased a Yamaha 6hp Outboard thru Monterey Bay Marine.

Within 6 weeks I had 2 completely separate issues with the engine which their technicians were unable to diagnose. The first was the bushings that hold the fuel tank to the engine. These were wearing through within 3-4 weeks. They have now been replaced twice, but the techs still can't explain why they are wearing through so quickly, showering the inside of the cowling in rubber dust. They have no solution for me, other than continuing to replace these bushings every month thru warranty.

Most importantly, though, the engine catastrophically overheated, melting the collar between the head and shaft. Their techs couldn't explain the overheat - they replaced the melted collar, tried running it in a test tank, and when they were unable to reproduce within an hour, told me to come back if it overheats again.

I called Yamaha, and they told me that they won't work with me, and I needed to work with the dealer. I tried to work with the owner to get a replacement unit. He said "why should I take a loss on this?"

Great service from the in-store team and techs. Terrible issue resolution from the owner, Dave.

Buy your engines elsewhere, folks - these guys do not stand by their products or customers.

Rod Miller

5/5

I had my 200hp Yamaha at another shop for lots of money and didnt get it repaired. I was about to buy a new one but decided to give these guys a cpl hours to see if it was something simple the other repair shop missed. He had it off and on for over a year and told me to " come get your boat its ready " 7 times and I never got out of the harbor!

They figured out what he couldnt in 2 hrs. They are trained professionals. They return calls, they update,they deliver on promises.
I have the same 200hp Yamaha and am happy to have my boat back on the water!!
Dave Garrett Bret and crew are The best, trustworthy and efficient.
HIGHLY RECOMMENDED!

Mike Laird

5/5

Dave and the team at Monterey Bay Marine have always done a fast, thorough job on my outboard and have always stood behind their work. They are honest and walked me through the options available to fix my boat then performed the work quickly and precisely, without going over the estimate. This is the only place that I go to get work or maintenance done on my boat.

Mark Sullivan

5/5

These guys are great! Got me in an out and good timing for some warranty work.

Anthony Sedillo

1/5

I called looking for help with my handa 25 horse,the guy was rude as he'll, I won't take it for service,or buy parts there,I guarantee that they will loose customers with very poor service

max moyer

5/5

These guys do great work and you can trust them. Would recommend to my grandpa