Pro Cycle Service - Arcata, California

Steve Rizo

Had a clutch cable snap on my motorcycle on father’s day ( Sunday), all repair shops were closed. This all happened at 8am Sunday morning, called pro cycle spoke to a sweet gal and she made me feel comfortable to have the bike towed there. Buddy’s garage /tow had a fantastic person who gently loaded my motorcycle and tied down professionally and delivered it without any mishap. Kudos to buddy’s garage, sad to I can’t remember the name of the driver.
When arriving with the bike to the shop and lo and behold , met Larry who was working on his bike even though the shop was closed for the day. He also gave me comfort to leave the bike and called the owner of the shop to see if it was okay to leave it. The next morning received a phone call from pro cycle that the bike was repaired. I am so grateful for friendliest folks that I stumbled upon during this excursion. Buddy’s garage allowed me to hitch a ride back to eureka to my motel that same morning. What great service , can’t say enough for these two businesses that truly give the word” Customer Service “ top notch meaning.
Thank Steven Rizo.

Jacob Manus

I took my motorcycle to Pro Cycle Service a few years ago for a rebuild, hoping to get my bike running smoothly again. Initially, the bike seemed fine, but I only managed to ride it about 6 times, each session lasting 1-2 hours, before running into significant issues. During a ride about a month after the rebuild, the bike suddenly died while in high RPMs, the kickstarter seized, and I discovered a huge crack where the clutch cover bolts onto the engine case. I reached out to the shop, hoping for a solution, and they initially responded, saying they’d get back to me. However, they never followed up, and despite my patience, it’s now been over five years without any resolution.

I had to move out of the area shortly after, so the bike has been sitting, unusable, at my mom’s house since. While I understand that things don’t always go perfectly with mechanical repairs, the lack of follow-through and support after such major issues was disappointing. I would have appreciated more responsiveness and accountability, especially considering the time, money, and trust I invested. My experience has been frustrating, and unfortunately, I can’t recommend Pro Cycle Service based on this.

Topher

Traveling through, chain and sprockets on my VStrom needed replacement. They said they could get the parts overnight and do the work the next day while others quoted a week lead time.

Overnight turned into two nights, but still better than anyone else. Excellent work, courteous, taught me how to evaluate the condition of a chain. Reasonably priced, and took on a side quest at the last minute as well. I would definitely bring my business here again if I lived in the area.

Dan Graybill

I had the fork seals replaced on my Vstrom 1000. They got me in quick and did a great job. Very knowledgeable and helpful. The bike rides great. I asked about future upgrades and they broke it down for me and explained my options. In the end I went with all stock (cheapest option) and I am happy I did. It is all I needed for my use. Thanks.

Mike Robinson

I have a 84 Honda Magna 1100 that was having some wiring and carb issues. It was given to me as a gift and I customized it quite a bit, so although it's an old bike, it's kind of sentimental. I took it in about two weeks ago and they fixed me up at a good price. Yesterday I was riding and I stalled out in the middle of the road. Kevin came and picked up the bike, fixed a kinked fuel line and actually rode the bike back to my house for no extra charge. That's service way above and beyond the call of duty. These guys really stand behind their work. Excellent shop. Highly recommended.

Paul Marcos

I can't say how pleased I was going to Pro Cycle! I found myself on a road trip and my rear tire wore out faster than I hoped on the road...down to the metal threads. I happened to be staying in Arcata and Pro Cycle Service was just down the street from my hotel. So I dropped in right when they opened and Kevin was extremely helpful getting me lined up for a replacement. They didn't have exactly the same size as what my bike had, but it was close enough (150/70 vs 160/60). Besides, what choice did I really have? Kind of over a barrel at this point. 🙂

Kevin was quick to get the tire on, did it while I took a little walk around the marsh trails by their place. Just as I got back, Kimberly (one of the owners) called me to tell me it was ready. I settled up the bill and while I got ready chatted with Kimberly about my ride over 299 to Red Bluff that day. Got some good tips and pointers, and had a very nice talk.

Super friendly people, reasonably fair prices, if a bit on the high side compared to online (but honestly, they could have seriously gouged me if they wanted, knowing that I was screwed and was going to take anything they had). But for drop-in desperate service from helpful, friendly, people, I'm happy to support them.

Noel Soderfelt

Recently took my bike into Pro Cycle and had some repairs done for a mysterious ticking sound. Kevin was able to diagnose and fix the problems with the bike and get rid of the noise. Pricing was fair and they kept me up to date with progress during the repairs. The bike is now running great, just took it for a 100 mile ride with a mix of highway, dirt roads and trails. Overall I was impressed with the professional service I received and will definitely use them in the future.

bhtfhjdk Heandk

First off I can’t even begin to express my gratitude I needed my quad fixed for a hunt a few weeks before it was time to leave. I got ahold of them, and they insured me they could get it done. They not only fixed what I asked for they fixed all the little things along the way. They were more than fair on their prices, and they kept me in the loop all along the way. they exceeded my expectations and I would 100% recommend them to anyone.