Motion Pro - Loomis, California

Motion Pro, located at Address: 3171 Swetzer Rd, Loomis, CA 95650, is a well-established tool manufacturer and motorcycle dealer that specializes in motorcycle parts and motorsports equipment. With a reputation for excellent customer service, Motion Pro has become a trusted name in the industry.

Specialties

Motion Pro is a manufacturer and motorcycle parts store that offers a wide range of products for motorcycles, including throttle kits, cables, and other specialized tools. As a motorsports store, they also carry a variety of equipment for motocross, supermoto, and other motorsports activities. Additionally, Motion Pro is a tool store that offers a range of high-quality tools for mechanics and DIY enthusiasts.

Customer Service

One of the standout features of Motion Pro is their exceptional customer service. As evidenced by their 12 reviews on Google My Business with an average rating of 4.7/5, Motion Pro goes above and beyond to help their customers. For example, one customer reported that Motion Pro was "very quick with response times and extremely helpful" when they needed a new axle socket. Another customer noted that Motion Pro sent them the correct throttle kit for their bike, even though the mistake was made by the online retailer. These examples illustrate Motion Pro's commitment to providing excellent customer service.

Accessibility and Payment Options

Motion Pro is wheelchair accessible, with a wheelchair accessible entrance and parking lot. They accept both debit and credit cards, making it easy for customers to make purchases.

Recommendation

If you're looking for high-quality motorcycle parts, tools, or motorsports equipment, Motion Pro is an excellent choice. With their exceptional customer service, wide range of products, and convenient payment options, Motion Pro is a trusted name in the industry. To learn more about Motion Pro and their offerings, visit their website or give them a call at 6505949600.

👍 Reviews of Motion Pro

QueazyDolphin 52

5/5

They were very quick with response times and extremely helpful. I had an axle socket break on me and within 3 days I got a new one. They were super helpful and will definitely recommend them to everyone I know. Thank you again everyone who works there.

Art Schwadron

5/5

I bought a throttle kit from an online retailer and they sold me the wrong product for my bike. I called motion pro and they didn't hesitate to send me exactly what I needed to make it right. They did it for free even though they didn't make the mistake. Next time I'll buy from them directly and there will be a next time for sure.

Matt Fisher

5/5

Justin did a fantastic job with helping me out. Great tools, and service that just makes the customer smile!

D B

1/5

This company is large and has lots of moving parts that don't communicate well. I called and explained that I had gotten a wrong part from them and that I felt they were responsible for shipping the incorrect part back since they had looked up and gave the part number for what I needed. 5 months later, no call from a manager as I requested and now because nobody can remember what happened 5 moths ago I am the one stuck footing the bill. It doesn't not matter if you have detailed info of who you talked to and when and they wont pull the recorded call even though they say that they record for quality assurance. Nice

Lukas Simaitis

5/5

Had pleasure dealing with custom cables department . These guys are great from the sweet girl that answers the phone to the tech that we chatted over the phone as well , everybody was super nice and made sure that I was very well taken care of . Customer service was second to none and let me tell you I'm extremely hard to please . Even more props to these guys trying their best to help, during these tough times of covid-19 , so we could ride our bikes and at least while doing that to forget the worries of the real world .
Highly recommended !!!

Lightning Motorsports (James Y)

5/5

Professional business with high quality products and awesome employees. Motion pro makes outstanding levers, cables, and tools for the powersports industry. Can't speak highly enough of this company. Thank you for the great customer service and contribution to the industry.

Parit Patel

5/5

Great customer service & quality cables!!

Linda Carero

5/5

The customer service here is amazing! Had a warranty issue with a part and they were quick to get a replacement out.