ABC RENTALS - Fairfield, California

Address: 1468 N Texas St Suite E, Fairfield, CA 94533, United States.
Phone: 7077594005.

Specialties: Truck rental agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, On-site parking.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of ABC RENTALS

☎️7077594005

Overview of ABC Rentals

ABC Rentals, situated at Address: 1468 N Texas St Suite E, Fairfield, CA 94533, United States, is a notable truck rental agency serving the local community and beyond. With a phone number 707-759-4005 readily available, potential customers can easily reach out for inquiries or to book services. The company's website, though not provided, is likely an extension of their physical presence, offering more detailed services and possibly online booking capabilities.

Specialties and Facilities

ABC Rentals specializes in truck rental services, catering to both personal and business needs. For those requiring more than just a standard rental experience, the company stands out for its wheelchair-accessible car park and accessible entrance. This indicates a commitment to inclusivity, ensuring that their services are available to everyone, including individuals with mobility challenges. Additionally, they offer on-site parking, a convenient feature for those who prefer not to search for parking in crowded areas.

Customer Service and Accessibility

The customer experience at ABC Rentals appears to be top-notch, as evidenced by the favorable reviews on Google My Business. With 20 reviews and an average opinion of 4.2 out of 5, customers consistently praise the business for its friendly and efficient service. One of the highlights is the accessibility of their return process; an owner, Mr. William, was on-site to assist with returns, demonstrating a high level of customer care. This level of service is something that business owners, like those who left positive reviews, appreciate and recognize as a significant factor in maintaining customer loyalty.

What to Expect When Visiting ABC Rentals

For anyone considering renting from ABC Rentals, it's advisable to expect a seamless and welcoming experience. The company's wheelchair-friendly facilities immediately signal their commitment to accommodating all customers. The availability of a rental service outside regular business hours, facilitated through partnerships with companies like U Hauls 24/7 Share, offers flexibility that can be a game-changer for those needing truck rentals at unconventional times.

The on-site parking and wheelchair-accessible entrance further enhance the convenience, making the rental process as smooth as possible. It's also noteworthy that their customer service team, including the owner Mr. William, goes above and beyond to ensure customer satisfaction. This is reflected in the positive feedback received, suggesting that visitors can expect not only reliable truck rental services but also personalized attention and care.

👍 Reviews of ABC RENTALS

Jane W.

5/5

Our truck rental was through U hauls 24/7 share. We were able to rent our truck outside business hours. The process was easy. Upon returning our truck the owner Mr. William was onsite. He did our return for us which was very nice of him. His customer service was very friendly. As a business owner myself I observe how customer service is presented and his was great. We will continue to use ABC Rentals.

Nate H.

5/5

It’s refreshing to find a business that makes customer support utmost in all that they do. Will worked tirelessly to make sure that I was taken care of and had exactly what I needed for my upcoming move. His customer support and fairness was far above any I’ve had with any business in a very long time. I wish everyone took care of their customers like Will and his team took care of me. Great job, guys!

Brett L.

1/5

I rented a U-Haul truck and was scheduled for pickup from this location. On the morning of pick-up, I was informed that the rental truck was not available, and was told that I would get a call back shortly with options. I never received that call, and when I contacted them an hour later, I was told that the previous user had not returned the truck, and that it would be my responsibility to make alternative arrangements with the central U-Haul office. When I contacted central U-Haul, I was told that ABC listed the reservation as having been cancelled by me.

Understanding that things happen, this was very poor customer service. Beware if you're making a reservation and you actually need the vehicle on the days for which you reserved it.

Robert B.

5/5

William was extra helpful and very responsive. I realized I’d made a big mistake when I needed a bigger truck than the 10-footer I’d reserved. William helped get me into a 15’ truck for only $8 more. Saved a lot of hassle on my end!

Nikila G.

5/5

Absolutely best experience ever! I have a corporate account, so I deal with U-Haul regularly. ABC rentals has what you need when you need it! Very knowledgeable and amazing customer service!

Isaac H.

5/5

Great service, FAST and great rates. Pick up was less than 3 min until I was in the truck and William (the owner) met me right outside upon drop-off and all I had to do was hand him the keys. Would 100% use ABC Car and Truck Rentals again, no brainer.

Simone C.

5/5

Gina was perfect . I was struggling to find a Uhaul because all of them were out and Gina made sure to assist us with one and it was fast . She was soo great . She just made moving a little less stressful . I really appreciate her

Scott W.

1/5

This place is awful. The owner doesn't know the difference between an auto transport trailer and a tow dolly. He was extremely discourteous when we pointed out that we had paid the extra amount for an auto transport trailer and we did not reserve a tow dolly.