Airport Van Rental - Sacramento - Sacramento, California

Address: 731 N Market Blvd, Sacramento, CA 95834.
Phone: 62734719.
Website: airportvanrental.com
Specialties: Car rental agency, Truck rental agency.

Opinions: This company has 173 reviews on Google My Business.
Average opinion: 2.8/5.

📌 Location of Airport Van Rental - Sacramento

☎️62734719

Airport Van Rental - Sacramento is a car and truck rental agency located at Address: 731 N Market Blvd, Sacramento, CA 95834. They can be reached at Phone: 62734719. To learn more about their services, visit their website at Website: airportvanrental.com.

As a rental agency, Airport Van Rental - Sacramento specializes in providing car and truck rental services. They offer a variety of options to meet the needs of their customers. Whether you need a car for a business trip or a truck for moving, they have got you covered.

One of the key features of Airport Van Rental - Sacramento is their convenient location near the Sacramento International Airport. This makes it easy for travelers to pick up a rental car or truck as soon as they arrive in the city. Additionally, their location in the heart of Sacramento makes it easy to access all the major attractions and business centers in the area.

When it comes to customer reviews, Airport Van Rental - Sacramento has a Average opinion: 2.8/5. based on 173 reviews on Google My Business. While there are some mixed reviews, many customers appreciate the agency's convenient location and reliable service.

Overall, if you are looking for a car or truck rental agency in Sacramento, Airport Van Rental - Sacramento is a great option to consider. With their convenient location near the airport and a variety of options to choose from, they can help you get on the road quickly and easily.

So, if you are planning a trip to Sacramento or need a rental vehicle for any other reason, be sure to check out Airport Van Rental - Sacramento. You can learn more about their services and book a rental vehicle on their website at Website: airportvanrental.com. Don't hesitate to contact them today

👍 Reviews of Airport Van Rental - Sacramento

Airport Van Rental - Sacramento - Sacramento, California

J S

1/5

Do not use this rental service. This is an OFF OFF airport rental car company. 10 miles off off. Logistics are the worst. Save yourself the anguish and time by just booking yourself another rental car. If you already booked and you are calling them to pick you up at SMF, just hang up and go inside the rental car building behind you and rent something else. Best advice I can give you. They charge you $25.00 to drop your car at airport. They close at 530 pm so you have to drop your car off before to close out and if after then you have to pay $25 and you definitely have to Uber to the airport. I definitely would not rent from here again. No pets! There are better options. They should not be an option for the airport. Staff is just as clueless as their policies. They don’t even look you in the eye when they say you have to leave your car at the airport and we will charge $25.00 to go pick it up or that if you drop off the car you are responsible for the car until they check it out in the morning. They don’t have a locked facility so it’s a roll of the dice. They took about 30 minutes to come pick us up at airport and that was after I had called about 8 times to get a live person. The drivers were nice enough. Sorry, this place is not in anyway at the level of airport rental car service. At best, local use, but you are putting your trip in jeopardy if you trust that this is the best option. We did and ended up cancelling everything and going back to the airport to rent a car. Luckily it only cost us 3 hours of waiting and frustration. They charge everything up front on your credit card. Most car companies charge when you are done with the rental.

phatboi747

5/5

Excellent customer service and vans. I never buy the insurance but I did this time and it saved me. I called Sam and he made it easy for me to get a replacement van. The prices are great. I would definitely recommend this group to family and friends.

Toney Woods

1/5

Terrible company. Guy was late and sick. I think his name was Dan. Understaffed. Van was dirty. Took forever. They lied and kept my deposit upon return stating it was for deep cleaning due to per hair. We never had any pet in the vehicle whatsoever. Tried calling and explaining that several times to no avail. They sent me pictures showing 1 or 2 hairs and I explained that the van was dirty when we picked it up. We said that upon check out. Manager basically told us to kick rocks. Worst rental company and worst rental experience in my life. They lost a customer for life and every chance I get I will tell people to stay far away. Zero stars would be more appropriate. Sometimes you really do get what you pay for...sometimes less.

Daniel Washington

5/5

I had an overall positive experience with AVP Van Rental. I rented a 15 passenger van for a group outing in Sacramento. The agent I checked in with was pretty friendly and straightforward with all the charges and additional fees that could be added. I highly recommend getting insurance and prepaying for gas. Also, be sure to walk around and inspect the van for damage etc before you leave. I had no issue and received my full deposit back. The van itself was pretty new and clean. We only cared that the stereo/aux jack worked! I’d use this company again for renting vans in Sacramento 100%. The reservation agent on the phone was actually very responsive with my questions and it was a smooth process. She even gave me a AAA discount!

Vasu Mudunuri

1/5

Bad customer experience, They are renting vehicles without even properly cleaning inside and out. I rented a minivan it had big dent and scratch and dirty. When I complained about the condition of the car, he responded "Do you want me to cancel the reservation, we are trying to help you out by renting our vehicle during these busy holiday season" instead of offering another clean vehicle or thoroughly cleaning the existing one. He didn't even step out to inspect the damages of vehicle along with customer, Customer had to find and record all dents and scratches for him. As expected he tried to sell insurance $28/day and full gas tank when I told him I already bought insurance from the site I made the booking he tried to scare me by saying your insurance covers only 5 passengers, it doesn't cover all 7 passengers in your minivan. If you want to rent look somewhere else.

marjan mortazavi

1/5

I reserved a 15 passenger van a week in advance. I show up on time to pick it up and the manager tells me they don't have it. He says they can give me a 2004 super dirty 9 passenger van for the same price. When i objected, he says it is what it is and they would cancel it if i don't want it. There was absolutely no customer service. Eventually they say they are not going to rent me a van and cancelled my reservation. I was in shock. The staff were super rude. My friends and i had bought concert tickets for the same night. I DO NOT RECOMMEND THIS PLACE TO ANYONE!!!

Noelle Tolve

5/5

My family and I took our first trip to California a month ago. We rented a van through Airport Van Rental and we were more than just pleased with the experience. The staff was friendly and extremely helpful. The cost was very reasonable. In fact, I was waiting for the catch with such a reasonable price. I was expecting a beat up or dirty van. Boy, was I wrong! The van was immaculate! Thanks to the friendly staff and reliable transportation, my family and I had the trip of a lifetime!

Elizabeth Evans

1/5

Worst rental experience ever! I reserved a minivan 5 weeks in advance of my trip. I called to confirm a day before. On the day of my trip, after flying across the country with my husband and 3 children, we followed the instructions for pickup from Sacramento airport. I had to cal 7 times before I even got through to a person. I was then told they didn't actually have any vans available because people weren't returning vehicles according to their contracts. I was basically told I was out of luck and would have to figure out something else. I managed to find a vehicle from another company, but obviously had to pay much more for a last minute reservation. The lady at the counter for the other company said this actually happens a lot to people who rent from AVR. She said if they do manage to get a van it is usually older and in terrible condition. I will never do business with this company again.