Bert Williams & Sons Inc - Vallejo, California

Bert Williams & Sons Inc: An Overview

Bert Williams & Sons Inc is a reputable auto parts store located at 3032 Sonoma Blvd, Vallejo, CA 94590. With a phone number of 075524464 and a website at bertwilliamsandsons.com, this establishment has been providing excellent service to its customers for many years.

Specialties and Services

The store specializes in offering a wide range of auto parts and accessories. Some of the additional services offered by Bert Williams & Sons Inc include:

• Delivery: They offer delivery services to their customers.
• In-store Pickup: Customers can also choose to pick up their orders in-store.
• Same-day delivery: For urgent needs, they provide same-day delivery services.
• Wheelchair accessible entrance and parking lot: The store is designed with the convenience of all customers in mind, including those with disabilities.
• Quick visit: The store is perfect for customers looking for a quick visit to purchase their needed auto parts.
• Credit cards, Debit cards, NFC mobile payments: Multiple payment options are available for customers' convenience.

Customer Opinions and Reviews

With a strong 4.3 out of 5 average rating based on 146 reviews on Google My Business, Bert Williams & Sons Inc has earned a reputable standing within the community. Customers praise the store for its knowledgeable and helpful staff, as well as its dedication to finding hard-to-find parts. One satisfied customer mentioned that Cam, an employee at the store, went above and beyond to locate a specific part for them. This level of customer service has led to many positive reviews and a strong reputation for the business.

Overall, it is clear that Bert Williams & Sons Inc is dedicated to providing top-notch service and quality auto parts to its customers. Whether you're in need of a specific part or looking for advice on auto accessories, this store is a reliable choice in Vallejo, CA.

Final Recommendation

We highly recommend visiting Bert Williams & Sons Inc at their convenient location, 3032 Sonoma Blvd, Vallejo, CA 94590, or reaching out to them through their website bertwilliamsandsons.com for all your auto parts needs. With their commitment to customer satisfaction, knowledgeable staff, and convenient services, Bert Williams & Sons Inc is the go-to auto parts store in Vallejo, CA.

👍 Reviews of Bert Williams & Sons Inc

G W.

5/5

They didn't have the part I needed, but they did their utmost to locate it, including calling a dealer (on their own initiative!) and using my photo of the manufacturer's imprint stamp on the part to try to find it in a database. Cam was an outstandingly cool and helpful professional. Best experience I've had at an auto parts store in a long time!

Benny B.

5/5

I have managed WheelWorks, Big O Tires as well as being a PSM for AutoZone. Angela was absolutely great. She listen to my situation, (Exchange/Returns) Checked each individual part and it's packaging, ordered the correct parts for same day delivery. Shemade sure II was getting egual quality on the replacement parts at a 5 percent discounted rate. She was attentive, and professional. Great job Angela. One bit of constructive criticism. Where were you when I was managing and was in need of your services? Lol

Zaify K.

1/5

READ FIRST BEFORE GOING. Very surprised how this place has a 4-star rating, and not 1 star. We bought break pads and rotors from this place. The guy at the front said they would accept returns, and gave a warranty for 1 year. Within a couple of months, the rotors started wobbling and creating noise. When we went back to return, the associate, Scott, rudely said if we had returned within 1 week, he would have returned the money and that he can’t do anything about it. He said that the 1 year warranty was just for part replacement and that he couldn't even give back store credit! And he gave a replacement but rather than the front ones which we had purchased, he used the same box but put in rear rotors! Either the store associates are not trained enough to inform the customers about the specifications of the warranty of the parts before purchase, or Scott didn't want to refund us. The store needs to learn customer service or atleast show they care about customers. Very dissatisfied with the service. I would've given 3 stars had the staff been more professional. These people are frauds!
So YOU WILL NOT GET YOUR MONEY BACK, if you go fyi.

John B.

1/5

Absolute trash service. Don't go there unless you want to be scammed and want to receive terrible service.

Louis N.

1/5

Customer service over the phone is terrible and rude
After I was put on hold for over a long period of time. Twice

Bruce H. D.

5/5

Best place for car parts....if you want extremely knowledgeable, friendly staff and great prices. They have everything, or can get it quick. They'll also help you figure out what you need, if you're unsure Fantastic family business, and a great spot to be familiar with. I've sent many friends and customers to Bert Williams & Sons Inc and never ever disappointed. Shop local, you won't regret it!

D.J M.

5/5

My go to party store in Vallejo. Super knowledgeable associates and always have the hard to find parts.

Nicole B.

5/5

Very nice lady! She helped me get a great battery and waived the difference I didn't have at the time. I 💕💕💕 this place! Shop here because they are well knowledgeable in their industry of car parts!