Cadillac of Laguna Niguel Service Center - Laguna Niguel, California

Address: 28332 Camino Capistrano, Laguna Niguel, CA 92677, United States.
Phone: 9494853700.
Website: cadillacoflagunaniguel.com
Specialties: -.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Wheelchair-accessible washroom, Oil change, Mechanic, Washroom, LGBTQ+ friendly, Appointments recommended.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Cadillac of Laguna Niguel Service Center

Cadillac of Laguna Niguel Service Center 28332 Camino Capistrano, Laguna Niguel, CA 92677, United States

⏰ Open Hours of Cadillac of Laguna Niguel Service Center

  • Monday: 7:30 a.m.–6 p.m.
  • Tuesday: 7:30 a.m.–6 p.m.
  • Wednesday: 7:30 a.m.–6 p.m.
  • Thursday: 7:30 a.m.–6 p.m.
  • Friday: 7:30 a.m.–6 p.m.
  • Saturday: 8 a.m.–2 p.m.
  • Sunday: Closed

Overview of Cadillac of Laguna Niguel Service Center

Located at Address: 28332 Camino Capistrano, Laguna Niguel, CA 92677, United States, Cadillac of Laguna Niguel Service Center stands out as a premier destination for vehicle maintenance and repair services in the Laguna Niguel area. With an accessible wheelchair-friendly entrance, a spacious wheelchair-accessible parking lot, and an equally accessible washroom, this service center ensures a comfortable experience for all customers, including those with mobility challenges. The center is not only committed to providing top-notch automotive services but also prides itself on being LGBTQ+ friendly, creating an inclusive environment for everyone.

Key Features and Services

  • Specialties: Although specific specialties aren't listed on the provided information, the center's focus on comprehensive vehicle care suggests they offer a wide range of services from routine maintenance to complex repairs.
  • Services Offered: Given the amenities mentioned, patrons can expect services such as oil changes, detailed mechanical inspections, and a variety of repair works. The center also ensures convenience with appointments recommended to streamline service scheduling.
  • Accessibility: The center's commitment to accessibility is evident with its wheelchair-accessible features, making it a welcoming place for customers of all abilities.

Customer Experience and Reviews

Customer satisfaction is a cornerstone at Cadillac of Laguna Niguel Service Center. With 8 reviews on Google My Business, the average opinion stands at a commendable 4.5/5. These glowing reviews highlight the exceptional service provided by staff like advisor Steve Pacheco, who was praised for being both professional and kind, swiftly addressing both large and small issues. Customers appreciate the center's efficiency, with one noting they received their car back an hour earlier than expected after a maintenance visit.

Recommendations for Potential Visitors

For individuals seeking reliable vehicle maintenance services in Laguna Niguel, Cadillac of Laguna Niguel Service Center is highly recommended. Here's what to expect and how to make the most of your visit:

- Plan Ahead: Given the importance of appointments, it's advisable to schedule yours in advance to ensure timely service.
- Expect Excellence: Given the high average rating, customers can anticipate professional and courteous service, coupled with a focus on customer satisfaction.
- Accessibility Matters: The wheelchair-accessible features ensure that everyone can enjoy a hassle-free service experience.
- Visit Website: For more detailed services, schedules, or to book an appointment, visiting cadillacoflagunaniguel.com will provide the necessary information.

👍 Reviews of Cadillac of Laguna Niguel Service Center

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Mary F.
5/5

First time scheduled maintenance visit and everything was great. My advisor Steve Pacheco was very professional and kind. Had a small cosmetic issue and he had it fixed right away. Got my car back an hour early.

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Manuchekhr M.
1/5

Today I had a service appointment in Your 2023 XT6 is reserved for service on Nov 28, 2023 9:00:00 AM at Cadillac of Laguna Niguel/Laguna Niguel GMC.
But when I arrived and started explaining the problem to Steve pacheco. He brazenly told me that go to where you previously serviced the car, we will not help you here in a rude tone. I have not yet met such a service that is not respectful. They refused me the service. Honestly, it was disgusting to look at him after that.

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Victor A.
5/5

I’ve been taking my truck here for more than 20+ years, a loyal customer you may say. They attend one well, do their jobs nicely, can’t really explain how perfect they run their business in words but trust you’ll get what I mean by visiting yourself

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Pearl B.
5/5

I have great experiences each time I take my XT5 in for service. Brian is an awesome advisor, fair and honest. Highly recommend anyone to visit for service needs.

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Kerry P.
5/5

Always a great experience with this team, thanks again Brian!

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
kevin B.
5/5

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
James K.
5/5

Cadillac of Laguna Niguel Service Center - Laguna Niguel, California
Sean M.
5/5

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