CoastRiders Powersports - San Luis Obispo, California

mark dunaway

Rebecca was great. Coastriders Powersports has the very best customer service. 5 star service on short notice. 2500 miles away from home made us feel like locals. Stop by for excellent service.

Eric Hedger

Absolutely blown away about the great service, from the friendly front desk help, to the most competent mechanics. Having been in the motorcycle industry and an avid rider ,since the 70's, I am so pleased to find such an avenue to conquer the tasks that I just don't want to deal with. If you want a trustworthy avenue to address your 2 wheeled babies, this IS the place.. THANKS GUYS !!!!!!!

Veikko Keski-Rauska

I got trouble with my motorcycle while I was making trip to northern part of California. With very helpful and professonal staff we checked what was the situation (lack of coolant and overheating) then we filled up the coolant and I was able to continue my trip. Thanks to CoastRiders Powerprts!

Blake Hamilton

Couldn't be more satisfied. If you need any work done on your scooter/motorcycle/etc bring it to these folks. Great customer service all around! I brought them quite the project, scooter was literally in several pieces, missing fuel/vacuum lines, broken carb, was sitting for over two years outside - rough shape all around. Wasn't even sure they'd be willing to take on the task. Received an extremely reasonable quote initially, and when the job was finished it was under the original estimate. And of course, the scooter ran flawlessly and sounded great! Will be coming back for any additional needs in the future fore sure!!!

I am very new to the scooter world, and my extent of knowledge is close to zero. I am very subject to being overcharged/taken advantage of by shady shops, as it is clear I know nothing other than how to ride the thing. Chris and Rebecca took the time to discuss the specific issues my scooter had, what needed to be done, realistic costs and timelines. Seriously couldn't be happier. 11/8/2024

Harold Evans

If I could give CoastRiders Powersports zero stars, I would. My experience with this establishment has been nothing short of a nightmare, and I feel compelled to warn others before they make the same mistake I did.

I dropped off my motorcycle at the beginning of October, optimistic that my bike would be in good hands. Little did I know that this would mark the beginning of a three-week ordeal characterized by utter neglect and infuriating communication—or rather, the complete lack thereof. Not once did I receive an update from the shop during this entire time. Every time I called for information, I was met with the snarky, condescending attitude from the owner, Rebecca. It's one thing to have a busy shop; it's another to treat customers with such blatant disrespect.

When I finally did retrieve my motorcycle, my heart sank. It was apparent that my bike had been untouched. Cobwebs adorned various locations that were supposedly “worked on,” a clear indication that Rebecca's claims of her tech spending “well over an hour diagnosing” the issue were nothing more than a flimsy cover-up. The evidence was right there, mocking me. How can a shop claim to have serviced a motorcycle when it’s evident that it has been left to gather dust?

The lack of communication throughout this entire process has been appalling, and the dismissive attitude of Rebecca has only added insult to injury. I expected professionalism and courtesy, especially when entrusting my valuable motorcycle to their care, but instead, I was met with eye-rolling and sarcasm.

In summary, if you value your time, your motorcycle, and your sanity, steer clear of CoastRiders Powersports. Their service is non-existent, and the owner’s attitude is a disgrace to the industry. My bike deserved better, and so do you.

Corban Banez

This shop saved our bacon. My wife and I were traveling through to South Lake Tahoe and we desperately needed a new rear tire which no other shops along the coast carried. They graciously let us remove the wheel in the back and then replaced the tire for us as they were closing up shop for the day. They even helped me get my wheel back on properly after I made a mistake installing it! They went above and beyond what we paid them and it probably saved our whole trip seeing as for most of the trip it was raining. From the interactions my wife and I had, the staff and techs were very friendly and accommodating! Absolutely a blessing to us.

B. Whyit

Can’t recommend this place enough. Very kind and friendly staff, thorough in their service, and were very accommodating with late notice due to my travel. Thank you Chris, Rebecca and crew! Will definitely use this shop in the future.

Clay Miller

Five star service for a five star shop. Thanks to the team here at coast riders. They have worked on my Dyna and my new Honda 450 oil changes and tires. These guys do it all. Friendly and experts. Thanks guys for all the help.