Okay, here’s a detailed description of Cycle Gear Inc., Corporate Office, formatted as requested, aiming for a formal and approachable tone:

Cycle Gear Inc.: A Comprehensive Overview

For individuals seeking a comprehensive destination for all things motorcycle and outdoor adventure, Cycle Gear Inc. presents a noteworthy option. The company operates a significant corporate office and retail presence, designed to cater to a broad range of enthusiasts. Let’s delve into the specifics.

Location and Contact Information:

The Corporate Office of Cycle Gear Inc. is strategically situated at 4705 Industrial Way, Benicia, CA 94510. This location serves as the central hub for their operations and allows for efficient distribution of goods. You can easily reach them by phone at 800-292-5343. Their official website, cyclegear.com, provides a wealth of information and online purchasing capabilities.

Specialties and Amenities:

Cycle Gear Inc. distinguishes itself through a diverse portfolio of offerings:

Motorcycle Shop: Offering sales and service of a wide variety of motorcycles.
Motorcycle Parts Store: A vast selection of replacement parts, accessories, and apparel.
Motorsports Store: Catering to enthusiasts of various motorsports, including dirt track, off-road, and street racing.
Outdoor Sports Store: Expanding their reach, they also provide equipment and gear for activities like ATV riding, camping, and other outdoor pursuits.
* Motorcycle Parking Lot: A convenient facility for customers to safely store their motorcycles.

Furthermore, Cycle Gear Inc. prioritizes accessibility. They offer a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Acceptance of Debit cards is also standard practice.

Customer Feedback and Reputation:

Currently, Cycle Gear Inc. boasts 22 reviews on Google My Business, offering a snapshot of customer sentiment. The average opinion stands at 2.8/5, indicating a mixed feedback experience. While some customers praise the extensive selection and helpful staff, others have expressed concerns regarding customer service and pricing.

Key Features & Considerations:

| Feature | Description |
|--------------------|-------------------------------------------|
| Inventory | Extensive selection of motorcycle parts & gear |
| Services | Parts installation, motorcycle servicing |
| Accessibility | Wheelchair accessible facilities |
| Payment Methods | Accepts Debit cards |

Recommendation:

Considering the breadth of their offerings and the potential for a positive shopping experience, Cycle Gear Inc. is certainly worth investigating. However, given the current average review score, it's advisable to explore the reviews on their Google My Business page to gain a more nuanced understanding of the customer experience. We strongly encourage potential customers to visit their website at cyclegear.com to browse their inventory, check for current promotions, and ultimately, to contact them directly with any specific inquiries. This direct engagement will allow you to ascertain if Cycle Gear Inc. aligns with your individual needs and expectations.

👍 Reviews of Cycle Gear Inc., Corporate Office

Emory M.

1/5

Had discuss with service received on several occasions from cycle gear box stores. Was referred to customer service for resolution. The resolution was to obtain reimbursement for lost funds by cheating future rebates when they arise. When expressed this wasn’t acceptable, district manage said go about your life. This company take no pride in providing customer service or making an attempt to do the right thing for the customer.

Ken A.

1/5

Very bad customer service. Do not pay for the RPM membership. They do not follow through with whatever they promise you. They never delivered my grips , so I could not ride my bike for 2 weeks . 2 day shipping is a joke. Go to other sites for your gear .I ordered straight from the vendor and got my grips before they even shipped them out . They just gave me extra RPM points to spend more money on stuff I will not receive. Thanks
Update... Tiffany(customer service rep.)took care of the situation. Sent me the grips I ordered for free. Unfortunately I ordered some from another site and received them already. Thanks Tiffany, at least you did something about it . Give her a raise .

Luis P.

1/5

I called Customer service due to my phone number keeps getting text messages to do surveys. I called corporate spoke with Zak who just wasn’t helping or willing to help . He was trying to brush me off and didn’t want to get a supervisor as I requested . I shop at three different stores spoke with managers at three different stores all theee told me the same thing. informed me it the corporate doing this using third party companies. There using third parties for survey giving out your information with out the customer consent. If anyone that knows anyone in the company please post there information to who I can contact about this . I would like to know who the third party company so I can contact them not to give out my information with out my consent. So one in there corporate knows who I wish to contact them since your rep Zak declines to get a supervisor.

Daniel A.

1/5

Hi, why do we have to wait for 2,3,4,5 days to receive something from one store to an other in the same city specially when the website says available at this store and when you get there : ho I am sorry I don't have it here but it's at the store 5 miles away. So first the website is not updated and then you have to wait for whatever days.( SURPRISE to PEORIA AZ) stores.Heads up AMAZON one day delivery! I heard you use ups between stores in the same City ?🤔 That is a joke😜😜 Great customer service and very economical way to do business.

David R.

1/5

They advertise if you buy the tire from them. They will put it on for free, just had to pay $60 to get my tire mounted AFTER buying it from cycle gear. Thanks cycle gear!

Yahsan A.

1/5

Horrible customer service. Sold me a broken $500 Bluetooth unit and refused to warranty the item. This place disgust me. I will neverrrrrrrr spend money with cycle gear in smyrna ever again.

aco246inf

1/5

Buyer beware! Do not buy any warranties on anything here, they will not cover anything, moto warranty don't cover anything. Sad to say but cycle gear sucks, I'll shop locally now.

Nick B.

1/5

I sent an email which was forwarded to them 2 months ago. Never got aan answer.