Gilroy Buick GMC - Gilroy, California

Chris

The dealership had a great selection of vehicles. Inside was clean and inviting and the outside was well maintained.
Everyone was friendly, professional and knowledgeable. We truly appreciated the conduct of Salesman Bob and his sales manager for providing my husband and I a pleasant experience purchasing a truck. We never felt pressured, instead
we were given the respect to make our own decisions.

Norman J.

Todd in service was professional and accommodating. I told him that I was passing through the area on an RV trip and that I had a few days to get the repair completed. He was accommodating to my situation. Todd even made the phone calls and handled my non-GMC warranty.
I was very happy with the overall interaction with this GMC dealership.

JOHN E.

I brought the car in to have two items fixed, a small dent and chipped paint. Both were fixed perfectly. Todd, the service manager, set it and took care of it. It required submitting a claim with photos, then waiting for them to approve and proceed. I am pleased with the work, can't tell there was ever any dent or chip. Todd did a great job!

Brandon G.

This dealer has had my 2023 AT4 in the shop for the last three weeks for a transmission issue. Truck has 14k miles on it and this is the third time it’s been in the shop for the same issue.

Apparently they need to replace the valve body and torque converter and have no idea how long it will take them to get part. They were reluctant to offer a rental vehicle and only said they would cover the cost of a car.

Don’t but from this dealer or any other Gill Auto Group dealer, and don’t buy GMC.

Hector N.

Bought a 2024 GMC Sierra. Go over there and talk to Mo.
Mo's the man best car sales person I've ever dealt with, both him and Chay were very helpful and I got an awesome deal.. overall I'm very happy with my experience in this location. The best deal I could find.

Casey T.

GREAT SALESPERSON - I HAVE USED BOB FOR SEVERAL PURCHASES AT OTHER DEALERSHIPS AND HE IS ALWAYS GREAT.

THAT IS WHERE THE POSITIVE ENDS - THIS IS BY FAR THE WORST EXPERIENCE I HAVE EVER HAD (KEEP IN MIND I BUY 3-4 NEW VEHICLES EVERY YEAR FOR MY BUSINESS) --> GMC SHOULD TAKE A HARD LOOK AT THIS DEALERSHIP - IT IS AN EMBARRASSMENT TO THE BRAND - BETWEEN THE SALES MANAGER AND THE FINANCE MANAGER, I WALKED OUT ONCE (AND SHOULD HAVE DRIVEN AWAY) - I EVEN SENT AN EMAIL TO THE PRESIDENT OF THE GILL GROUP WHO PROMISED ME THAT SHAWN GILL WOULD BE IN TOUCH TO DISCUSS THE EXPERIENCE - BEEN TWO WEEKS AND STILL NOTHING...... NEVER EVER USE THIS DEALERSHIP.

Javier

I should have done my due diligence first before bringing my vehicle for service here. Other dealerships were charging $89 to $119 for oil change with tire rotation including. Martin ended up charging me $155 and no tire rotation included. I usually take my vehicles to Los Gatos, San Jose, Fremont, or Watsonville. As a first time customer Martin should have been more informative. I was actually considering purchasing the GMC Denali truck that they had showcased, but I will be taking my business elsewhere. Also wasn’t sure why they had Mexican flags all over the dealership and the Kia dealership across the street. This place didn’t look veteran owned at all.

Veronica G.

This place sucks....don't go here. They (the sales and finance guys) didn't tell me anything about the optional warranty purchases and just added them on to my loan. I was lied about a cancelation request that the finance guy was supposed to send in. The don't answer calls and I've been waiting for more than a month for a call back from the finance manager. Poor customer service and a group of non responsive people. Plus the brand new truck that I purchased had a leak in the rear window...they did fix that which was only expected after paying ridiculous amount of $$ for it. Go somewhere else