Curtis P.
5/5
Hardy's Transportation of Stockton CA is a wonderful non-emt service that was the only company out of 10 other transportation services I called that would come serve the Area I lived in Lathrop CA. Marci the navigation coordinator is woundful and able to schedule my daily clinic appointments in Manteca, as stated the other services only cared about money more patients closer together the more they can get, well not at Hardy's, having to drive kinda out of the way to transport me. I stated also there are other patients in the area that I was more then happy to carpool with any and all which they did and it was great meaning it was worth the time a 15-20 min drive from Stockton to Lathrop CA. It was fact that it was a yes to just transport me daily at a time that worked for me on top of driving kinda out of the area to the next little Podunk City Lathrop, where we still have tumble weeds, and not just a few but way. More then usual and the city picks them up by a truck load weekly. Back to GREAT company that Hardy's is. Derrick is the owner. Derrick is a great man he has even picked me up a few times very caring and respectful. The Vans are extremely clean and in working order! To where I was in a wheelchair for few months had to use the lifts and every driver took time to wheel me in get me strapped in for safty and made sure I was comfortable! Then over the months I was in ta walker an a Kane. I had Two amazing drivers, Andrew and Ray that where always very helpful and accommodating to my needs and for my service Dog for a few months. Then their is Imelda who was Driver for 5 month she is an amazing person who cares about her patients that she transports as other drivers did, but over the 5 month we became good friends and was someone who really cared. When she could she arrived early and I greatly appreciated that but company never late and last review of 1 star is BS. She was so helpful making sure me and my service Dog where comfortable and happy. I felt as if she was a second mother to me who cared more then my own mother! To where both Derrick and her called to check in on me when the days I was ill and in the Emergency room going through issue from my Providers, for them to both reach out to make sure I was okay and if I needed anything they where here for me. To that this is More then a 5 Star company they need to add another Star 6 this is truly an amazing company that was on time daily and friendly drivers who made my daily clinic appointments a pleasure. Once again Marci in the office is an amazing patient navigator making sure all my appointment are accommodated and will call or text me with confirmation of my appointments which is awesome that I am not left wondering if my transportation is coming and that I don't have to hold hands and call back to see what is going on! Derrick you have a wonderful team of drivers and thank you for properly handling the others that where hindering your wonderful team. Imelda definitely deserves a pay increase, she is a great drive who cares about her patients and is always on time if not earlier which is greatly appreciated since my clinic is walk-in daily for my dose between hours of 6:30am to 1:00pm my pickup time was 10:00am daily with my carpool person who was great. We both went to the same clinic and it was extra 10 minutes to pickup and drop her off which was never a issue cause how important this medication was. For then to be able to help another person who dealing with what I was going through, I was happy that they could service her also with me. That was outstanding that they made that happen. Derrick I tell everyone about your great service. as you transported my neighbors I referred to you and few other clinic patients that reach out to you and said they are on your waiting list, I know that once you driver issue was fix that they would be hearing back from you. Once again Hardy's Transportation of Stockton CA is outstanding service and I recommend skipping calling any other services and just call Hardy's Transportation you will be glad you did!
