Hertz Car Rental - Anaheim - Marriott Hotel - Anaheim, California

Address: 700 W Convention Way, Anaheim, CA 92802.
Phone: 147504080.
Website: hertz.com
Specialties: Car rental agency.
Other points of interest: Onsite services, Active military discounts, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 57 reviews on Google My Business.
Average opinion: 2.4/5.

📌 Location of Hertz Car Rental - Anaheim - Marriott Hotel

☎️147504080

⏰ Open Hours of Hertz Car Rental - Anaheim - Marriott Hotel

Monday: 8 AM–3 PM
Tuesday: 8 AM–3 PM
Wednesday: 8 AM–3 PM
Thursday: 8 AM–3 PM
Friday: 8 AM–3 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed description of Hertz Car Rental – Anaheim – Marriott Hotel, crafted with a formal and approachable tone, designed to be helpful to potential customers:

Hertz Car Rental – Anaheim – Marriott Hotel: A Comprehensive Overview

For travelers seeking convenient and reliable transportation in the Anaheim area, Hertz Car Rental – Anaheim – Marriott Hotel presents a valuable service. Located at 700 W Convention Way, Anaheim, CA 92802, this location offers a straightforward solution for vehicle rentals, directly connected to the Marriott Hotel, streamlining the pickup process for guests. The dedicated phone number is 147504080, and visitors can find comprehensive details, including operating hours and current promotions, on their website: hertz.com.

Specialties and Services

Hertz Car Rental – Anaheim – Marriott Hotel operates as a dedicated car rental agency, providing a wide selection of vehicles to suit diverse needs. They cater to both leisure and business travelers, offering a fleet that includes compact cars, sedans, SUVs, and potentially vans, depending on demand. The convenience of the onsite location directly adjacent to the Marriott Hotel is a significant benefit, minimizing travel time and maximizing efficiency for guests.

Key Features and Accessibility

Onsite Services: Guests benefit from a seamless pickup and drop-off experience, eliminating the need to travel to a separate rental facility.
Military Discounts: Hertz recognizes the service of active military personnel and offers special discounts to those who qualify.
Accessibility: The location is committed to inclusivity, providing a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for all customers.

Points of Interest & Customer Feedback

Beyond the core rental service, the location appears to offer a range of supplementary services. While the company boasts a significant number of reviews (currently 57 on Google My Business), the average customer opinion is 2.4/5. This suggests an area for potential improvement regarding clarity in pickup location guidance – particularly within the Hertz mobile application. It’s evident that assistance from Hertz employees is sometimes required to ensure customers reach the correct designated rental area. This highlights the importance of clear communication and readily available support.

Recommended Information for Travelers

To ensure a smooth rental experience, we recommend the following:

Reservations: Booking in advance, especially during peak travel seasons, is highly advised to secure the desired vehicle type and rate.
Identification: Valid driver’s license and a major credit card are typically required for rental.
Insurance: Review the available insurance options and select coverage that meets your needs.

Final Recommendation

Ultimately, Hertz Car Rental – Anaheim – Marriott Hotel presents a convenient and accessible option for transportation within the Anaheim area. We strongly encourage potential customers to visit the Hertz website at hertz.com to explore available vehicles, compare pricing, and make a reservation. Direct contact via the provided phone number 147504080 will allow you to discuss your specific requirements and ensure a hassle-free rental experience.

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Do you want me to elaborate on any specific aspect, such as potential vehicle types or a deeper dive into the customer feedback

👍 Reviews of Hertz Car Rental - Anaheim - Marriott Hotel

Hertz Car Rental - Anaheim - Marriott Hotel - Anaheim, California

Ken D.

4/5

Hertz needs to make pick up locations more clear on its app. If i am selecting a pick up location, drop off locations shouldn't even show up on that list. Lucky an employee of hertz was able to give me a ride to the right location

Alan Z.

3/5

This is one of the drop off location close to Disney. It was on the 4th floor of the Marriott parking lot. There will be no signage at all. Grab a ticket beforehand at the entrance and drive all the way up to the 4th floor where you will see dedicated Hertz parking spots. Take the elevator back to the hotel lobby where they will take your keys. Take lots of picture as they will not provide any receipt.

Shubham A.

2/5

I was able to drop off my vehicle here based on reviews by other customers. The drop-off, situated on the hotel's fourth floor, mandates a visit to the lobby for key submission, adding an inconvenience to the return process. Regrettably, even after three days, I am still confronted with an outstanding $300 incidental charge, accompanied by 4 (updated from 3 earlier)
separate transactions of $100 each on my account.

Update: Had to call the customer care explaining when the car was dropped, they closed the contract and removed the holds after the call. Skip this location to avoid all the hassle!

Colin P.

1/5

Utter joke. Read this before booking!
There is no Hertz collection point here. I booked this as I was staying at this hotel. I even had an email reminder saying to collect my car from here. When I asked the lobby desk, they said there is no Hertz centre, they are fed up with people being told Hertz are there. The number does not work so I called another Hertz office and explained the situation, they sent a car out to collect me and take me to the other location. Even then when I was struggling with the cars sat nav, when I asked for help, I just had a shrug of the shoulders.
Utter incompetence

Diane N.

1/5

Spare yourself the frustration and pick any other location. Seriously. We were due to drop off our car this morning at this location. In total it took us AN HOUR.
There is not a single hertz sign anywhere. The car drop off is on the fourth floor of the Marriott parkade, which I only found out after reading other reviews. Every sign and map in the Marriott leads you to a Hertz location that no longer exists. We had to ask the folks at the FedEx, and they told us you now have to drop your keys off at the front desk.
Seriously, go anywhere else. Nothing is worth that much of a hassle.

김용재

1/5

Hello, I'm the person who returned the Hertz rental car at 9:00 p.m. on November 25th. I wonder why it happened when it was said that $100 was withdrawn from Hertz yesterday. I called, but they didn't answer, so I'm going to write a review. Please tell me quickly why this happened

Lauryn C.

1/5

It would be zero stars if I could. There's no longer a desk to be able to pick up from this location, even though I was able to make a reservation to do so. I verified with the front desk that they are still a drop off location. I'm walking around the hotel with a screaming kid I promised to take to the zoo and a giant car seat for nothing. I finally got in touch with someone at a different Hertz in town (two hang ups and about 2 minutes of a ringing phone later), and they said I needed to go to a different location to get a car. I asked if someone could come get us, and they said no due to short staffing. It was absolutely ridiculous, and they did nothing to try to make it right.

Julia P.

3/5

The drop off location is still available, it's just really hard to find. It's located in the Marriot self parking garage, but you have to call someone at the callbox to get the gate open. Then go straight to the 4th floor. Make sure you take pictures of your car when returning to avoid any unnecessary charges. Keep in mind that you should drop off a car key at the front lobby of Marriot.