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Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 5855 W Century Blvd, Los Angeles, CA 90045.
Phone: 02126019.
Website: hertz.com
Specialties: Car rental agency.
Other points of interest: Onsite services, Active military discounts, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 306 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Hertz Car Rental - Los Angeles - Lax Marriott Hotel

Hertz Car Rental - Los Angeles - Lax Marriott Hotel 5855 W Century Blvd, Los Angeles, CA 90045

☎️02126019

⏰ Open Hours of Hertz Car Rental - Los Angeles - Lax Marriott Hotel

  • Monday: 8 AM–12 PM, 1–5 PM
  • Tuesday: 8 AM–12 PM, 1–5 PM
  • Wednesday: 8 AM–12 PM, 1–5 PM
  • Thursday: 8 AM–12 PM, 1–5 PM
  • Friday: 8 AM–12 PM, 1–5 PM
  • Saturday: 9 AM–12 PM
  • Sunday: Closed

Okay, here’s a detailed overview of Hertz Car Rental – Los Angeles – LAX Marriott Hotel, presented in a formal and helpful tone, suitable for someone seeking information about their services:

Hertz Car Rental – Los Angeles – LAX Marriott Hotel: A Comprehensive Guide

For travelers arriving or departing from Los Angeles International Airport (LAX), Hertz Car Rental – Los Angeles – LAX Marriott Hotel offers a convenient and reliable option for vehicle rental. Located directly adjacent to the LAX Marriott Hotel, it’s a highly accessible location catering specifically to those needing transportation solutions in the Los Angeles area. The establishment’s address is 5855 W Century Blvd, Los Angeles, CA 90045, and their contact number is 02126019. You can also find further details and reservations on their official website: hertz.com.

Specialties: Hertz specializes in providing a wide range of vehicles to suit diverse needs, from compact cars for solo travelers to spacious SUVs for families. They offer a variety of rental durations, allowing for flexible travel plans. They are a well-established car rental agency with a global presence.

Key Features and Information

  • Location: The prime location at the LAX Marriott Hotel significantly enhances its convenience. It’s a short drive from the airport terminals, minimizing travel time and hassle.
  • Services: Hertz LAX Marriott provides onsite services, including vehicle inspection, return procedures, and assistance with billing inquiries.
  • Discounts: Active military personnel are eligible for special discounts, recognizing their service to the country.
  • Accessibility: The facility is committed to inclusivity, offering a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring ease of access for all customers.

Customer Feedback & Ratings

Hertz Car Rental – Los Angeles – LAX Marriott Hotel currently boasts 306 reviews on Google My Business. The average opinion received is 2.7 out of 5 stars. While the overall rating indicates room for improvement, many reviews highlight the convenience of the location and the efficiency of the rental process. It’s worth noting that customer experiences can vary.

Aspect Positive Feedback Negative Feedback
Location “Very close to the airport – a huge plus” “A bit confusing finding the rental counter upon arrival.”
Service “Staff were helpful and friendly.” “Long wait times for assistance.”
Vehicle Condition “Clean and well-maintained car.” “Some cars appeared older than expected.”

Recommended Actions & Final Recommendation

For anyone planning a trip to Los Angeles and requiring a rental vehicle, Hertz Car Rental – Los Angeles – LAX Marriott Hotel presents a strategically located and potentially convenient option. However, given the mixed reviews, it’s crucial to plan ahead and potentially contact the facility directly to confirm vehicle availability and specific service details.

We strongly recommend visiting hertz.com to explore vehicle options, compare pricing, and potentially book your rental in advance. This will ensure a smoother and more efficient experience. Don’t hesitate to contact them at 02126019 with any specific questions you may have.

👍 Reviews of Hertz Car Rental - Los Angeles - Lax Marriott Hotel

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
samy
1/5

DO NOT RENT FROM THEM
They are trying to blame scratches that were there before our reservation
Don’t use this location
Tesla that we rented was in bad condition with a safety light on and they just brushed it off and said it was fine
Steering wheel was peeling so they put a cheap cover on it
Tesla had about 100k miles on it and in bad condition

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
Kevin D.
1/5

I would put 0 stars if it was available. I booked a rental car on a 3rd party website and the charge was supposed to be $288.00 When we actually rented the car the charges came to $422.xx We pre paid for gas and they said taxes were not included plus partial day rental etc, etc. I accepted the explanation (I knew the $79 for pre paid gas was not included) I did not agree with the rest but did not have much of a choice at this point. After I got home from my trip my cc was charged $929.xx. They are telling me I dropped off the car 5 days late even though I flew out on the drop off date and was out of the country when they said I dropped it off. I am on the phone with customer service trying to resolve this issue. Looks like Ill have to dispute it with my cc company. I wonder how many customers they actually try to scam like this. Beware renting from Hertz especially if the drop off location has no personnel to give you a drop off receipt...

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
Sherell A.
1/5

POOR SERVICE!!!! I made and reservation and when I got there the guys told me no cars. He just sat there unbothered and his name was Jeff! I contacted the branch manager and Regional manager I believe. I’m still waiting on a return call/ email back it’s been 12 day! This location is a JOKE and it definitely doesn’t carry the HERTZ name as I know it to be. But I guess when you at not a cooperate location you can do whatever you want!

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
PRS D.
1/5

Horrible Horrible Horrible service! Booked a vehicle. Called 11 times to confirm they had the vehicle, no one answered. I took a $50 uber to get to the rental place. I get there and the guy is just sitting there and then tells me they don’t even have the vehicle. So why let me reserve something y’all don’t even have. Ridiculous. Not to mention they charged me $60 after telling me they didn’t have anything. This place is a big inconvenience and pretty much a scam.

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
Frank H.
1/5

I've been waiting at the airport for 15 minutes. I've seen many many competitor buses (enterprise, sixt, etc) but the Hertz LAX bus is non-existent. This is part of your service, folks.

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
Sean A.
1/5

Reserved a Tesla months I advance, was promised a "garunteed model" but was told the best they could give me was a sedan. The whole point of getting a tesla was to not have to pay for gas in California. If you couldn't promise the car, don't make me garuntees you can't uphold.

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
Jens Z.
1/5

Totally unfriendly staff, not helpful.

We booked a standard rental car through ADAC (German Automobile Club) with Hertz, as we have had good experience with them so far.
Once there, we encountered an unfriendly employee who reacted irritably to every question. We did not get a protocol about damages to the car. After we were at the car, we saw that the car was dirty inside and the seats were completely smeared (among other things with food). The car also had damages. In addition, the car said that a service is due in 18 days, but we had a reservation for 30 days! After asking again and asking to come to the car to inspect it, I was just told that the agent would not come to the car and we would not get another car because it could not be that bad and would not get another car because there is no other car available. Either we take this or he cancels my booking!!!
Since we had a 20 hour journey behind us, we then took this car. Because of the service needed in 18 days, we could then exchange the car in another station the next day.
One star only because it is not possible to give zero!!!

Hertz Car Rental - Los Angeles - Lax Marriott Hotel - Los Angeles, California
A V.
1/5

THE WORST. MY CARD HAS BEEN CHARGED TWICE ALREADY FOR THE DEPOSIT YET THEY STILL DONT HAVE IT IN THEIR SYSTEM AND THEYRE NOT DOING ANYTHING ABOUT IT. IVE BEEN HERE FOR MORE THAN 4 HOURS NOW!!!!!!!

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