Hertz Car Rental - Los Angeles - Venice Boulevard - Los Angeles, California

Amanda G.

Love coming here, they're very friendly and informative. Daisy has an answer for almost everything, and is so patient! I always book in advance since they usually always have electric vehicles on their lot, and after my fisrt time booking last minute I learned my lesson lol. Also don't forget the debit card policy they have, I didn't have a credit card and booked last minute, so they couldn't help me until I think it was 24 hours exactly.

Travis N.

Had such a great experience renting a Subaru Solterra here for 2 weeks. I put almost 2k miles on it and it was the perfect car for road trips and sitting in traffic. I booked the reservation 1 week prior. The agent was so awesome and kind offering me such a good rate for being 20yrs old. Will 100% be coming back for reservations.

cisco W.

Enjoyed the service. They were very nice. The cars are clean. And the prices are very decent.

XH G.

Very bad experience with Hertz for 2 times. This company is filled with lies. First time I use hertz booked a travel for 30$ per day online. But when I arrive in the store it becomes 70$. And agent there promised to give me a fully charged EV but resulted in a vehicle of only 30% charge.

Akem D.

Horrible customer service, I booked a Tesla online and prepaid for the car but when I got there the agent told me she can't provide me a Tesla at all because it's only for insurance bookings.
The other EV they provided me was dirty, there was dog hair everywhere and dirt on the dashboard. Also they refused to reimburse my prepaid amount.

Michelle L.

I am a member of the President Circle and rented a car from this location
Hertz at 10603 Venice blvd, Los Angeles 90034 for 4 days and was quoted $217.00
I was told I received a free upgrade yet picked up a filthy car AND when returned they charged me $100 for a dirty car fee. This after photographing it when I picked it up with it being filthy. I was also charged a full tank fee, which was over $110 when I returned it with a full tank of gas. The manager or person in question that checked me out confirmed that it was a full tank yet charged me for it. Overall I was charged over $300 more and I was quoted for a car that I drove less than 100 miles!! DO NOT RENT FROM THIS LOCATION THEY ARE CROOKS!!!!!!

Alex B.

Never EVER rent Hertz and especially not here. A LITERAL SCAM. I made a reservation well in advance and they tried to charge me an extra $120 a day. When I was walking out they said "what about just an extra $10?"

This is not a negotiation, you can't try to scam me and then deal when I reject it. Their customer service will never pick up.

Budget or Enterprise is much better.

Note: They auto respond with form reply to bad reviews. Don't think it means anything. First, if they actually cared theyd write the reply themselves. Second and most importantly, their "support" will go nowhere and have you wasting time for nothing. Dear Hertz, you are a SCAM.

Sethry C.

BLOOD IN THE CAR. After getting on the freeway, we looked up and saw that there was blood on the ceiling of the car. Tried calling the office multiple times with no answer and therefore no resolution. Hertz corporate said they could not help and we had to work it out with the local office.

This was besides the car being generally more dirty than what is expected in a rental car, being asked to extract the car from between 3 cars in the tiny parking lot with about 6 inches of space on either side, and a dirty office.