Hertz Car Rental - Napa - Soscol Avenue - Napa, California

Address: 686 Soscol Ave, Napa, CA 94559.
Phone: 072657575.
Website: hertz.com
Specialties: Car rental agency.
Other points of interest: Onsite services, Active military discounts, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 100 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of Hertz Car Rental - Napa - Soscol Avenue

☎️072657575

⏰ Open Hours of Hertz Car Rental - Napa - Soscol Avenue

Monday: 8 AM–4 PM
Tuesday: 8 AM–4 PM
Wednesday: 8 AM–4 PM
Thursday: 8 AM–4 PM
Friday: 8 AM–4 PM
Saturday: Closed
Sunday: Closed

Hertz Car Rental - Napa, located on 686 Soscol Avenue, is a well-known car rental agency that offers a variety of services to its customers. With a phone number of 072657575 and a user-friendly website (hertz.com), the company is easily accessible and provides a convenient way to rent a car for your travels or daily needs.

One of the key features of Hertz Car Rental - Napa is its onsite services, which include a wheelchair accessible entrance and parking lot. This makes it easy for people with disabilities to access the rental services and ensures a smooth and hassle-free experience.

In addition, the company offers special discounts to active military personnel, which is a great way to show appreciation for their service. With 100 reviews on Google My Business, the company has an average opinion of 3/5, which indicates a mixed but generally positive experience for its customers.

Hertz Car Rental - Napa is conveniently located in the heart of Napa, making it easy to access from all parts of the city. Whether you're visiting for business or pleasure, the company's central location makes it a great choice for your car rental needs.

If you're looking for a reliable and convenient car rental agency in Napa, Hertz Car Rental - Napa is a great option to consider. With its onsite services, special discounts, and central location, the company offers a wide range of benefits to its customers.

👍 Reviews of Hertz Car Rental - Napa - Soscol Avenue

Hertz Car Rental - Napa - Soscol Avenue - Napa, California

Paola Garcia

5/5

"I wanted to take a moment to thank Mike and Kahlil for providing exceptional service during my recent rental experience. From the moment I arrived, they both went above and beyond to make sure I had everything I needed and that the process was smooth and efficient. Mike was very friendly and informative, answering all of my questions with great detail. Kahlil was quick and professional during the return. It's rare to encounter such helpful and personable service, and I truly appreciate their attention to detail and dedication to customer satisfaction. I'll definitely be choosing Hertz again in the future because of the fantastic experience with Mike and Kahlil!"

Masi di Rufina

1/5

I generally don’t like to leave bad reviews, but unluckily I have to make an exception. I booked a car… just to find out they had none available. I booked it the night before, I showed up at 8 a.m. because I needed the car in the morning, just to hear the employee telling me they had no cars available (their excuse: I booked the night before, so too late. Many other car rentals in the area had cars available on the spot).
I am really sorry to say that… avoid this car rental in Napa, and in future I will not book another car with Hertz.

Veronica R

1/5

Don’t waste your breath on this place! I rented a car using Uber’s car rental feature and this place was a total fail. Crappy customer service, and they didn’t even have any cars available for my pick up time. I was told to just wait in their lobby until a car turned up. Who has that kind of time!? Their business model is complete garbage. You are way better off renting through Turo.

Rudy Angeles

1/5

I rented a car at Hertz. HORRIFYING EXPERIENCE. I was quoted a daily rate of $26.95, for a compact car (I have Hertz document support). Instead, Hertz charged my credit card a daily rate of $30.55. A CON JOB & DISHONEST PRACTICE. Then, Hertz gave me my rental car/remote key. They NEGLECTED to tell me the car was an EV (electronic vehicle). I NEVER DROVE an EV! I had NO CLUE how to start this car. It took 3 Hertz employees to start this EV. Like me, the first 2 employees DIDN'T know how to start this EV, either. 3rd employee FINALLY succeeded. But not many people know how to operate an EV. What if I planned to drive to Las Vegas? I definitely wouldn't want an EV to get me there. I would get stuck in the desert looking for a charging station. Then, I would have NO IDEA how an EV charging station works. The EV DASHBOARD was new/confusing. Hertz's practice of renting EVs to UNKNOWING drivers endangers lives on the road & can also result in major inconveniences to its customers' travels. Hertz MUST inform renters reserving cars that they are being reserved/getting an EV. Also, good luck contacting Hertz Napa office. They RARELY EVER answer their phone. Note, Hertz now has your credit card info on file. Hertz WILL charge you WHATEVER amount they DESIRE from you. Hertz is TOTALLY DISHONEST, DECEPTIVE, & HIGHLY IRRESPONSIBLE. I will NEVER rent at Hertz again.

Sunil Mehta

1/5

I had a confirmed booking through Kayak. I was there 15 minutes before the appointed time but I was bluntly and curtly told by a lady with attitude at the front desk that they had no cars available for me.
I had already spent $40 to go to that place. I called Kayak call center sitting in Singapore with a horrible accent, only to find that they were helpless and hence useless.
I had to spend another $35 to come back home because there was no other car dealer in the vicinity.
Horrible people. Avoid this place.

E W

5/5

Great branch. Was running late due to the heavy traffic on the highway and Chaz briefed me on what to do if I came late after Hertz office hours. Friendly staff and efficient pick up of the vehicle. Very smooth process. I am very satisfied with this Hertz Branch.

Liz Vargas

1/5

Just spoke to regional manager Mr Damar to help locate the vehicle towed with my mom's possessions. I secured the vehicle from being stolen. I wanted to kniw where the car was towed to to get items and return key. He constantly interrupts . He was unprofessionalnal assisrsnce not helping me where the car is and Said he didn't care about the key returned keot talking about the claim issues. My mom passed away in the car I just want the items! Cold hearted company. Especially the regional manager who only cares about the car instead if human beings . DOES NOT CARE LAW ENFORCEMENT GAVE ME PERMISSION TO EMPTy AND DO WHAT I NEEDED WITH THIER PERMISSION.

Marco Crispim

5/5

I had a very good experience renting a car with Hertz in Napa. I rented through uber and everything went smoothly. I even asked to arrive an hour later than planned and they were very flexible. Jess's service was very friendly. I have no hesitation in recommending this place and will rent from it again if I need to!