Hertz Car Rental - Palo Alto - San Antonio Road - Palo Alto, California

Address: 816 San Antonio Rd, Palo Alto, CA 94303.
Phone: 6507390370.
Website: hertz.com
Specialties: Car rental agency.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 126 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Hertz Car Rental - Palo Alto - San Antonio Road

☎️6507390370

⏰ Open Hours of Hertz Car Rental - Palo Alto - San Antonio Road

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Hertz Car Rental en Palo Alto - San Antonio Road: Ubicación y Características

La Hertz Car Rental cuenta con una ubicación estratégica en Palo Alto - San Antonio Road, específicamente en la dirección 816 San Antonio Rd, Palo Alto, CA 94303. Esta empresa ofrece servicios de alquiler de vehículos con una amplia gama de opciones para satisfacer las necesidades de los viajeros.

Características y Servicios

La Hertz Car Rental ofrece una variedad de servicios, incluyendo alquiler de coches, camiones y otros vehículos. Los clientes pueden elegir entre diferentes tipos de vehículos, como sedanes, SUVs, camiones y más, para satisfacer sus necesidades de viaje. Además, la empresa ofrece servicios adicionales como:

Alquiler de vehículos para eventos y ocasiones especiales

Servicio de asistente en el aeropuerto

* Alquiler de vehículos para personas con discapacidad

Ubicación y Accesibilidad

La Hertz Car Rental se encuentra ubicada en una zona fácil de acceder, con una entrada accesible para personas con discapacidad y un estacionamiento de vehículos accesible para personas con discapacidad. Esto los hace ideales para viajeros con necesidades especiales.

Información de Contacto

Para obtener más información o reservar un vehículo, los clientes pueden contactar a la Hertz Car Rental a través de su teléfono 650-739-0370 o visitar su página web hertz.com. En su página web, los clientes pueden encontrar información detallada sobre los precios, disponibilidad y reservas.

Opiniones y Calificación

La Hertz Car Rental tiene 126 opiniones en Google My Business, lo que refleja su compromiso con la satisfacción del cliente. Aunque algunos clientes han mencionado que la espera para recoger el vehículo puede ser un poco larga, la mayoría de los clientes han señalado que el personal es amable y útil, lo que los hace querer volver a utilizar sus servicios.

Recomendación Final

Si estás planeando viajar a Palo Alto o en la zona, la Hertz Car Rental es una excelente opción para alquilar un vehículo. Con su ubicación estratégica, servicios adicionales y personal amable, es seguro que encontrarás un vehículo adecuado para tus necesidades. Visita su página web y contacta con ellos para obtener más información y reservar tu vehículo hoy mismo.

👍 Reviews of Hertz Car Rental - Palo Alto - San Antonio Road

Hertz Car Rental - Palo Alto - San Antonio Road - Palo Alto, California

Janaki V.

4/5

Went to pick up our rental. The staff was very nice, helpful and friendly. Took us a bit of time to get the car.

Alejandro Q.

1/5

Really poor customer service and overall experience. Judging from other reviews, it seems to be hit or miss. We booked a car online, but when we arrived, the only available vehicle was an EV. We have nothing against EVs, but it wasn't what we planned for. When we agreed to take the EV, we discovered it wasn't fully charged. At this point, I believe we had been flexible enough as customers. We decided to cancel the service. We requested that the contract be voided and a confirmation sent to us immediately. However, the legal agreement and the charge on our credit card were not closed for days.

We walked to Enterprise, which was very close by, and received excellent service.

On our way to Enterprise we discovered a bakery "The Midwife and The baker", we had great coffee and delicious bread goodies to forget the encounter at Hertz!

fahazia A.

1/5

Who cancels 2 hours before a reso is supposed to be picked up? On a weekend where not many cars are available. Imagine that. And the lady didn’t even really give me any solutions, just canceled and told me to check other locations. If you don’t have the car, why tf is it online? All the other locations managed to do that, why not yours? Super unprofessional that’s why I only do enterprise lol thanks for the reminder!

Aimee R.

1/5

Worse experience ever! This was the worst experience I've had with renting a vehicle. These people have absolutely NO consideration of time. It has taken over 1 hour and multiple visits to be able to get through the line so that I could pick up the car I rented. I'm not sure if this is typical, but I have never waited so long in the shortest line...for anything!

d N.

2/5

Reserved a gasoline car months in advance, but was offered only an EV when I arrived to pick up the car. I don't know what the reservation is for then.

Cesar J.

1/5

I dropped off my vehicle Friday morning and they lied that I dropped it off on Monday. I had to call to get that adjusted. Pretty heartless people. I don’t understand how they can sleep at night. Don’t trust them and make sure you get a final bill or they will add unnecessary fees.

A R.

4/5

Good cars, esp electric, however sales ppl do not understand the electric options, charge level and how to view. Good place for the novice renter.

Sarah K.

1/5

Had one of the worst customer experiences I've had at any institution. Was getting a cheaper car forced on me when I explicitly reserved a certain class. When we refused and asked if there were any other options, the staff proceeded to be extremely rude and also obstructionist. We didn't end up getting a car till 1.5 hrs after our reservation. Will never return here.