Hertz Car Rental - Visalia - East Main Street - Visalia, California

Magda O.

Our cars warranty rented us a car while mine was getting fixed at the auto service. Veronica was really helpful. They gave a ride to the auto service when I returned the car (I don't remember the guys name, but he was really nice as well).
Excellent customer service!

Jas G.

Waited in the lobby for 30 minutes only to find out that the reservation that I prepaid for which was the seven seater SUV. They told me they did not have a car, but they did have a car sitting which they said was slightly more expensive. They said they don’t have any other seven cedar and if I want the only seven seater that they have I have to pay hundred dollars a day for four days. Mind you I pay $220 for four day total rental when I booked for a seven seater. They take advantage of people‘s Situation especially mine when I needed the car in the morning early. They told me to cancel the reservation, I told them it was nonrefundable and they replied to tell me that let the customer service know we were trying to give you an EV and they will cancel it.

Patrick K.

Booked Hertz in Visalia because all the other rental car shops around town were booked during the farm show. I am lucky that they had some vehicles available and allowed me to drop it off at the fresno airport. The lady who helped us and checked me in was very helpfulandmade sure she did a good walk around before I checked out. The car we received had a lot of scratches and stains and was best up a but, but she documented it all with pics and videos. I would come back and rent from Hertz again here in Visalia. We got a Nissan rogue.

Charlotte T.

We had an excellent experience at Hertz Visalia Main Street thanks to the lovely lady at the counter, Veronica. She provided outstanding customer service, recommending the perfect vehicle for our trip and ensuring our comfort and satisfaction. Her attentiveness and helpfulness made our time at Hertz truly enjoyable.

We wanted to send a special shout out to Veronica. She provided exceptional customer service to every single customer. She was not only courteous and attentive but went above and beyond to ensure our needs were met. From recommending the ideal vehicle for our trip to ensuring our comfort and providing all the necessary amenities, Veronica's dedication and helpfulness made our experience truly memorable. Whether assisting customers in person or over the phone, she consistently demonstrated a high level of professionalism and care. We can’t thank her enough.

Eli C.

Waited for an hour at the office to find out that my reservation could not be filled because they were "too busy" to call me to let me know. I called corp 800 number to get a resolution, first lady kept telling me they have cars available then hung up, the next person put me on hold for 20 mins then hung up. Embarrassing.

Jessica G.

Their wall air conditioner smells soooo bad. It like smelling a pile of dirty rags blowing throughout the room. Then in the back where the cars are everything is dirty the walls the carpets the large trash by the door was over flowing by the door. It was just disgusting! Their cars aren't even washed with bugs from other drivers using them.

Brenden

Amazing Staff! I began my business with Visalia Hertz by renting a vehicle for a week. The vehicle was clean and great. When returning, I needed to rent another vehicle and did so. Front staff was great and welcoming, helping me with the second reservation. Unfortunately it didn’t work out due to some error on my end, but the staff were still great and helpful. I appreciate their time & dedication to me as a customer. Thanks again!

Hedzer K.

Great help after the car we rented in NYC ran a slow leak in downtown LA. The receptionist helped us get it fixed elsewhere in Visalia within 2 hours.