Infinity Auto Salvage - East Palo Alto, California

Overview of Infinity Auto Salvage

Infinity Auto Salvage, located at 2091 Bay Rd, East Palo Alto, CA 94303, stands out as a reliable salvage yard known for its exceptional service and comprehensive offerings. With a phone number 6503238588 and an accessible online presence via infinityautosalvage.com, this establishment is easily reachable for customers in need of auto salvage services. The yard specializes in salvaging vehicles, offering a range of services including but not limited to batteries and accepting credit cards for transactions.

Key Features and Services

• Specialties: Salvage yard - Infinity Auto Salvage excels in the business of reclaiming and repurposing vehicles that are no longer fit for road use.
• Delivery: They offer delivery services, making it convenient for customers to have their vehicles transported.
• Same-day Delivery: For urgent needs, same-day delivery options are available.
• Accessibility: The entrance is wheelchair accessible, ensuring easy access for all customers.
• Parking: There's a parking lot designed for wheelchair users.
• Additional Services: Apart from salvaging, they handle batteries and accept various forms of payment including credit cards.

Customer Insights

Infinity Auto Salvage has garnered attention for its outstanding customer service, as evidenced by the numerous reviews on Google My Business. With a total of 74 reviews, the average opinion stands at a commendable 4.3/5. One glowing review highlights the exceptional patience and accommodation shown by the staff, especially towards late customers and those who might have misplaced paperwork. This speaks volumes about the company's commitment to customer satisfaction. Recommendations for bringing cars in, especially for BAR OR CAP programs, suggest that Infinity Auto Salvage is not only efficient but also supportive of legal vehicle disposal programs.

What to Expect and How to Contact

For those considering Infinity Auto Salvage for their salvage needs, here’s what you can expect:

- Convenience: With services like delivery and same-day processing, getting your vehicle handled is more straightforward than ever.
- Accessibility: The wheelchair-friendly facilities ensure that everyone can access their services comfortably.
- Payment Options: Accepting credit cards adds to the convenience for customers.

To connect with Infinity Auto Salvage, visit their website infinityautosalvage.com. Here, you can find more detailed information about their services, request appointments, and get in touch with their friendly team.

👍 Reviews of Infinity Auto Salvage

Lola S.

5/5

They were extremely helpful and accommodating. Shawn had so much patience for me even though I was late and lost some of the paperwork. Definitely recommend bringing your here for BAR OR CAP programs. They are amazing 😊

Cindy L.

5/5

Retired an old vehicle here through the BAR program. The process was seamless, I called 1 week in advanced to make an appointment and they were very friendly and professional. I brought my car in at my scheduled time and the entire process took only 20 minutes. They were even kind enough to let us stay in the car until our Uber arrived.

Cecil C.

5/5

Though may not look appropriate, it is an efficiently run business. Was there to have car checked out for a state program and again to deliver the car for destruction. Both times were good. ymmv depending on how many are submitting their cars.

Dmitry F.

5/5

Professional, efficient, and accommodating. I retired one of my vehicles there today. Scheduled an appointment with Sean on the phone the day before. Everything was done in 20 minutes onsite.

Lawrence D. I.

5/5

Mike is the best! Retired a car through CAP BAR program and there was not wait - just walked in on a Saturday. He is very friendly and helpful. We were out of there in no time. Wrote a check on the spot. Took it to Pick n Pull in San Jose yesterday - they were awful. Rude, filthy place, not helpful at all. Take your car to Mike @ Infinity. You'll be glad you did!

Devon S.

3/5

Ads are more exciting and inviting than the inventory...

Trish G.

5/5

The guys at Infinity Auto Salvage we're so patient with me on 2/28/23. I'm handicapped on crutches and my old 1997 RAV4 had a really bad clutch. Basically I only had two reliable gears first and fifth, you do the math on how I managed to drive her for 2 years. But anyway, they let me grieve. They let me sit in my car to fill out the forms. We talked about the good old days riding horses before I was disabled, (which is the reason why I am disabled.) Now I'm not saying that they're always going to be like that. It was just a miserable cold and drizzly rainy morning, and they happened to have no other appointments. But hey, isn't a proper funeral / wake supposed to be on a rainy day?

Wilson

1/5

I called in the morning to verify if this location accepts CAP vehicles because my friend is planning to retire a vehicle and he speaks moderate English and since I was a good friend, I was the translator. My friend started the call and when the customer service agent answered, he then passes the phone over to me. The customer service agent clearly stated, "Do you have a brain problem? Speak up." This is truly unprofessional and clearly the agent needs to be more educated. This is my first experience with them and I highly do not recommend this place to anyone planning to retire their CAP vehicle in the Bay Area. If you are retiring a vehicle from the CAP Program, I recommend Push & Pull in the Bay Area. Much better customer service experience and no appointments needed.