Jones Marine Electronics - Texarkana, Arkansas

Address: 3501 Washington St, Texarkana, AR 71854.
Phone: 8707733474.
Website: jonestrollingmotor.com.
Specialties: Marine supply store.
Other points of interest: Small business, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Checks, Credit cards, Debit cards, Credit cards.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 4.5/5.

Location of Jones Marine Electronics

8707733474

Jones Marine Electronics is a well-known marine supply store located at Address: 3501 Washington St, Texarkana, AR 71854. They can be easily contacted by phone at Phone: 8707733474 or through their website Website: jonestrollingmotor.com.

This small business offers a variety of services, including delivery and same-day delivery, making it convenient for customers to get their marine electronics whenever they need them. They also have wheelchair accessible entrance and parking lot, making it easy for people with disabilities to access their store.

Jones Marine Electronics accepts different payment methods such as checks, credit cards, and debit cards, providing flexibility for their customers. They have a good reputation, with a total of 32 reviews on Google My Business and an impressive average opinion of 4.5/5.

Their specialties include marine electronics, making them a go-to store for boat owners and enthusiasts. Whether you need a new trolling motor, depth finder, or any other marine electronics, Jones Marine Electronics is the place to go.

Reviews of Jones Marine Electronics

Jones Marine Electronics - Texarkana, Arkansas

James Wood (Top Notch Irrigation)

5/5

Jones Marine does a fantastic job with installs, customer service and warranty. I had a product that required replacement under warranty and they did not hesitate in making it right and working with me, I highly recommend this company for your boating electronics.

Wilbur Griffin II

1/5

Don't Waste Your Time!!!!

I Did extensive research on who to choose in Texarkana to repair a small problem with my Boat "Trim Switch" called and explained my problem to the Guy. After dropping my boat off, days later i never received a call back. Upon calling them to check on the boat details, i was told two separate time we will look at your boat today, but both time i never received a call back.. After almost 2 weeks going by and having to go back up to the shop i was told

" The Problem is Over Our Head we can't fix it"

patrick obrien

5/5

I hauled my boat here from Houston to get some electronics put on and had trailer issues when I arrived. The guys in the shop did everything they could to get me back up and going. Very good shop and even better people. Would highly recommend using them.

Carl Herberg

5/5

Was looking for a new fish finder setup and the dealer kept calling Jones Trolling Motor to get the answers. They ended up sending me to Jones to make sure it was installed correctly. They did awesome, clean work, knew what they were talking about, sold me on a good unit...but haven't helped me catch any more fish. MOST IMPORTANTLY they set up a transducer that works while I'm running my main motor. That was a deal killer. Jones told me no problem. Everyone who has ridden with me is very jealous. Thanks guys. Excellent work!!

Team Thompson Bass Fishing

5/5

Great customer service. Love what they did and I will refer all my friends

Russ Rants

2/5

Went in to have a new Fish Finder installed, a puck put in to have depth read at speed and to have my running and anchor lights repaired, when I picked up my boat the new fish finder was installed lights had not been touched nor had the puck been installed to read depth at speed.

Forward one month, Garmin Fish Finder died, returned it to Jones and was told they would take care of it as it was in warranty, which was great, I would have to wait a month for the unit was on back order, OK whatever so I waited. At least now I'll get the lights and puck installed.

Forward five or so weeks, boats ready come get it I'm told, awesome, I went to pick it up (200 mile round trip each time).

Conclusion: Lights had not been fixed, I paid for a front (nav) light that I was told I had to jam in a wiggle for a while for it to work, "but it will work eventually", depth does not work at speed or at all, new unit has only one working sonar screen out of, traditional, no side view or any other sonar type, three screw had been removed from a swivel seat, the jet ski plug that I used specifically because it had a tag that kept it with the boat had been broken.

Called Ladd and explained (voice mail) that nothing had been repaired with absolutely no response.

800 miles of driving, just shy of $2,000.00 spent and have more problems now than I started with two months ago.

I'd only had one reference and was told they did great work, and maybe they do, however, my experience resulted in nothing repaired, lost money, time wasted and nick knacks of my boat removed or broken. Gave a 2 star over a 1 star because even while I was getting royally screwed they were very cordial.

J. Atkins

5/5

AWESOME customer service. Called Jones about a problem with my trolling motor expecting to receive a standard answer to box it up and ship it. John answered the phone and asked a few questions about my symptoms and gave me directions on how to triage. He was 100% correct and I found my voltage problem in about 30 minutes. I'll be fishing this weekend! You just don't get this kind of customer service these days! Thanks John!

Adam Woodhouse

5/5

What a great resource for unique problems one may have with older products. John was great in offering to help and give advice when I was looking for expertise on an older Motorguide trolling motor. He could not only offer advice from years of experience but to source the parts as well. Two thumbs up!