Mark's Cycle Store - Grass Valley, California

Martin

I dropped my motorcycle off to be diagnosed and Marc said they would take a look at it the same day I dropped it off. Days later I called and he couldn’t even recall me bringing my bike in so I go to pick it up and he lost the key and made ME look for it Overall terrible shop and Marc needs to quit because he can barely stay alive long enough to hold a damn conversation with you

Justin C

Mark did not seem too friendly when I last went in there to have a new tire installed on my bike, and charged me an exorbitant amount for a 10 minute job. Over the years I have heard nothing good from anyone who has gone there for service. One friend took his bike there for servicing, and whoever worked on it replaced his expensive custom sprocket with a stock one, and when my friend confronted them about it, they denied everything and simply said, "Prove it!". The one good thing about Mark's is the parts. I recently got a few parts for my bike that I couldn't find ANYWHERE else, even online, and Mark charged a somewhat reasonable amount for them. Unfortunately one of the workers was careless about how they took off an ignition barrel I wanted to buy and two of the small parts went flying. He didn't even bother looking for them and still wanted full price. I was able to talk him down though. My recommendation is to NEVER get anything actually serviced there, but always check there first for parts. Be cautious about the prices though as there will be good deals and rip-offs. Always compare.

Ian Groves

Mark told me my bike take 3 hours of work. I said it was fine. He gave me an estimate of $500, that was fine. 1 month later he said it needs a rebuild. It would be $550 I said okay. Then I called today and asked if it was done he said yes then try to charge me $800. Go to Sierra motor sports. They use brand new parts and charge the same as mark.

Maxx Hudec

Very happy to see Mark's Cycle open last week! Needed a new helmet for the boy child and our recent go to shop didn't have a helmet in his size that he liked so he wasn't going to be able to ride. Driving by just to check when we saw Mark's was open we both lit up like a HID! Of course they had a helmet in his size that he loved with the perfect color scheme... Needless to say he has been ripping everyday since!

Extra special thank you to the mechanic who was working in the back even though it was 4:45 and he was supposed to be off at 4 he had stuck around checking people out on what obviously was a very busy and beautiful day! Thank you again!

Tena Fisher

My husband has been taking his motorcycles to Mark for more than 20 years. We have given him a lot of business. My husband was recently in there with my 7 year old daughter who unknowingly leaned up against one of the mopeds which in turn caused an avalanche of bikes. My daughter was hysterically crying because it was so traumatic. Mark charged my husband with about a 200% mark up for the blinkers and mirrors to fix the bikes my daughter accidentally broke and would not let my son have his quad back that Mark was fixing until the damages were paid. Horrible way to treat a long time customer. Horrible way to make a 7 year old little girl feel over a complete accident. Mark should have insurance to cover his merchandise in his store. There is a better motorcycle shop in town with better prices and customer service. Do your research.

Sean Collier

Has all kinds of motorcycle parts old and new same with tires.only thing is some prices are little high but if you're looking for old motorcycle parts good place to look at even new parts for old motorcycle like brakes, lights,tanks, seats

EPC Guys

They fixed my tire same day at a fair price. They have lots of parts and riding gear. Happy with service and staff!

Dominic Vella

Fantastic dirtbike repair ! Collin was amazing. He was knowledgeable and kind. He helped my son with a quick repair and taught us some things at the same time. He was Fantastic! We will for sure be back. Thank you.