Masters European & Japanese Auto Repair - Mill Valley, California

Alex G.

Masters did a great job in fixing a leak in our VW, but they were also fantastic in communicating with us about the job. Keith listened to us, understood that we didn't want to over-invest in fourteen-year-old car, and proposed a plan that made sense/cents. Then, he followed through and made sure the job was completed in a timely and cost-effective fashion. He and Leigh were always incredibly responsive and helpful throughout the repair process. We don't expect we will have to take the car back to the shop for a while, but when we do, we will definitely use Masters again. Highly recommended.

Paul T.

Keith and the Masters staff have done all servicing and repair of my Porsche 997 since I've owned the car. Recently they completed a complete engine removal and replacement. They also spent over a year of haggling with my warranty company which had a happy ending. In all honesty, I don't know of any other car service shop that would have taken on this project. Masters the rare business that understands that customer service and satisfaction which results in positive reviews and a loyal following. I cannot thank them enough for their service. The repaired car is fantastic and I will be a lifelong customer.

Michael O.

My daughters Honda Fit w/ 200k miles suddenly was not breaking well. Leigh and his team at Masters were able to take the car in despite being full with appointments. Quicker than promised, I received their diagnosis and recommended repairs. The price was totally reasonable, the repairs made quickly, and they were super friendly in the process. I feel safe knowing my daughter's car is up to snuff and ready for winter rains. Thank you, Masters!

Lew G.

Lee & Keith found a new windshield-wiper system relay for our 1987 325i, to replace the original one that had become intermittent. Masters installed it promptly. The wipers are working properly.
I have had consistently good experiences with Masters' maintenance & servicing, including a new battery, and full engine overhaul.
They are professional, experienced, friendly, and reliable.
I recommend them highly to all BMW owners.

Erica J.

I needed a new starter for my car. Keith and his team took care of what needed to be done and was gracious enough to even contact me the next day after the repair work was done. It was a reasonable price that he quoted me. Keith’s even gave me a head up on other repairs that may need to be done sooner rather than later. Mill Valley is lucky to have this shop around. Fair, reasonable and honest people 😊

Ashley S.

I can’t say enough about Keith and Masters!

Their commitment to incredible customer service and the integrity in which they approach the work they do shines through every step of the way. I live out of state and was looking to purchase a pre-owned LR4 in the area. Keith and team were ready to help with a pre-inspection bringing their knowledge and customer focused energy. I am very grateful to have found Masters and would recommend them anyone looking for amazing customer care for themselves and their vehicles!

Nancy E.

These guys are amazing problem solvers and provided great customer service! They professionally persevered and fixed a serious mystery noise that another shop gave up on. Highly recommend them!

Daniel M.

Keith at Masters is amazing. I've been going here for years. He and his team always go out of their way to fix any issue at a reasonable price as quickly as possible. Definitely the best repair shop in Southern Marin!