Midway Car Rental Los Angeles West LA - Los Angeles, California

Shawn L.

Victor and Nish were incredibly professional and reliable, and were a huge help throughout the whole process. I got a brand new Chevy Equinox, and man was that a great car with all the modern texh. At one point my car had a flat tire, they gave me a nice replacement car and fixed it by the next day. They were very accommodating to my needs, and helped extend my rental with no problems at all.

Thank you guys, i will be back if i ever need another rental!

Chris W.

The Midway West LA branch is the best ex0erience I've ever had with any business, largely because the branch manager Brady genuinely wants the. Customer experience to be outstanding, he takes pride in it. The rest of the staff is courteous and professional, and I love the cars. I recently recently rented the new Toyota Corrola and didn't realize there is a very fast auto lock feature, so I locked my keys in my car, and I was in Santa Ana, 50 miles from the branch but roadside assistance was there in 15 minutes to get me in my car for a very reasonable price. The West LA Midway branch is simply how a business should be run. I consider it a privilege to use them for my car rental needs.

Alexa G.

I had such a wonderful experience renting with Midway. It was my first time renting with them, and I will definitely be back. Their prices were so much better than their competitors nearby and their customer service was amazing. Everyone I worked with was extremely helpful and accommodating; I had to extend my rental and they were helpful with the process. Overall it was really enjoyable and they will be the first place I look when renting a car. Thank you to Brady for extending my rental and making the process seamless and stress-free.

Goldy A.

The repair shop that I take my Benz to has a very good business relationship with this Midway location. I’ve had the pleasure of doing business with them on multiple occasions. They pick their clients up from the repair shop and drop off. I’m very picky about the cars I drive whether it’s my own or a rental. The staff at midway always goes above and beyond to try and accommodate. They remember their repeat customers which is very important to me. I like the old fashioned business model of treating return customers like they matter, because we do! A good business knows how important it is to keep clients coming back as well as the importance of word of mouth. I will always be a loyal client of this location and continue to sing their praises. I give them a hard time, not on purpose but because I’m very particular due to the line of work I’m in, I need a certain type of car. The staff really does go out their way to get me in a car that suits my needs and at a reasonable price too. They’re kind and caring. Customer service is exceptional here and the selection of cars is great. All new models. I highly recommend . The whole team at this location are just absolutely awesome!

Jenna U.

Excellent customer service! Brady was more than helpful and made sure we had a nice clean car for our road trip. My insurance had a very low limit policy but he made sure I had a nice car with my allowance. Midway picked me up from Beverly Coach Craft very quickly and I was able to drop off the rental at the repair facility making it super convenient. Will be recommending to family and friends.

Phoebe C.

This was the best car rental experience I have had and we have hired many cars all over the world. When i first turned up very welcoming and seemed to care. Explained everything clearly and I was off quickly. On return we thought we may be late so we called and they provided us 3 options to help. Luckily we got there on time and again welcoming and helpful. Prices are also very good. I will use them each time I am in the US. Way better then the larger transaction focused large hire companies. Well done team.

I cant remember the names of the employees but they were world class.

Thank you for a great experience.

Shlomo S.

The team at Midway is awesome, excellent service from Brady and Nish! Smooth process from start to finish. They don't try to hustle you, and will look to provide you with the best deals. Cars are great and well maintained! Will be back!

Kim K.

This rental car agency is truly wonderful. I reserved with Hertz a Mike away and when I went in they didn't have any cars so I accidentally found Midway just blocks away. Their high end service and quality of car was bar none. Nish especially made the process very smooth and enjoyable. I have found my new go to rental car agency for future rentals! Thank you Midway!!!!