NAPA Auto Parts - Alpine - Alpine, California

NAPA Auto Parts - Alpine: Your One-Stop Shop for Automotive Needs

Located at 1347 Tavern Rd Ste 6-7, Alpine, CA 91901, United States, NAPA Auto Parts - Alpine is a reputable auto parts store that offers a wide range of services and products to cater to all your automotive needs. With a phone number of 6194456242, and a user-friendly website at napaonline.com, NAPA Auto Parts - Alpine is committed to providing exceptional service and quality products to its customers.

SPECIALTIES

Specializing in a variety of automotive services, NAPA Auto Parts - Alpine offers:

• Batteries
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards

OTHER POINTS OF INTEREST

In addition to their extensive product range, NAPA Auto Parts - Alpine provides convenient services such as:

• Kerbside pickup
• Delivery
• In-store pick-up
• In-store shopping
• On-site services
• Same-day delivery
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Quick visit

OPINIONS

This company has garnered 58 reviews on Google My Business, with an average rating of 3.7/5. Customers appreciate the store's knowledgeable staff, extensive inventory, and prompt service. One satisfied customer even credited their friendly service and personalized assistance in resolving a brake light issue to Isaiah, who went above and beyond to ensure the customer left with working brake lights.

Overall, NAPA Auto Parts - Alpine is a reliable and customer-oriented auto parts store that values its customers' satisfaction. Their commitment to quality, service, and convenience makes them the ideal choice for all your automotive needs. We highly recommend visiting their website or contacting them directly at 6194456242 to learn more about their offerings and take advantage of their exceptional services.

👍 Reviews of NAPA Auto Parts - Alpine

Kevin S.

5/5

My brake lights weren’t working and this Napa store went above and beyond to help me out. Special thanks to Isaiah for all the time and effort he took to make sure I was able to leave with working brake lights

Kirby C.

2/5

I needed a new stretch serpentine belt, which they had, but they did not have the individual stretch tool in stock, so I ended up having to order one online from Amazon. My vehicle is down until the part is delivered. A very simple tool Napa should have had in stock since almost all vehicles today have serpentine belts. They only offered their overpriced multi-tool belt stretcher with parts I do not need and will never use.
While I was there, I overheard that this location is under new ownership, and that was why a lot of their inventory was absent. At least 2 isles of shelves were completely empty. A few customers walked in and saw the empty shelves and just turned around and left. If you need oil or coolant, they have it, Walmart is much cheaper. Belts are much cheaper at Autozone, and the quality is the same. I most likely will not shop at this establishment again.

Joe M.

2/5

Most unreliable store for their hours. They open late, up to a hour plus, close early and not here in middle of some days and closed on Sundays. This is my 3rd time coming here within a week during normal business hours and store is closed

molly F.

2/5

Really hope who ever opens this store on a Saturday is ok. Sat here until 8:12 and no life to be seen.
This is about the worst Napa in SD county we have been to. Sad since it is the closest to us and the back country.

Hilltop B.

1/5

Came to warranty a battery under 2 years old. Wouldn’t hold a charge. I came in and waited in line and observed his snotty attitude with the other customers. I figure I’m already there I’ll just put up with it. Get to the counter and tell him what’s going on. He wants to test the battery, I say ok, and then he claimed the battery was fine. He wouldn’t warranty it. I knew for a fact the battery was no good but I didn’t have the time to sit there and argue with him. I go ahead and buy the $220 battery, well 2 days later, what do you know? It’s a bad battery! I’ve tested the vehicle for parasitic draw. They simply just don’t stand by their products. I know that others have had problems with Napa batteries as well. I can’t speak for anything else coming from them, but from what I’ve gathered their prices are high, customer service is bad, and their batteries are junk.

Jo C.

1/5

Customer service is key right. I own a big rig usually i do all my moms preventive maintenance. I was on the phone with my mom while I am out in Texas. While I was on the phone this morning the guy at the counter was so condescending towards all my moms questions. It’s customer service my mom shouldn’t be made to feel like she is an inconvenience when your job is to answer questions that people have. It’s why a lot of woman don’t go into automotive shops they would rather let their car break down than to deal with men who are condescending jerk offs. The men at this shop should really use some training in customer service. Napa is CORPORATE and I filed a CORPORATE COMPLAINT.

Mike T.

1/5

We like to support our local businesses. Love the small town service. NOT HERE!! I had not even left the cashier counter with the product.. as I was considering how overpriced it was.. when I decided to shop it elsewhere. I was told .. no returns … completely unacceptable. You lost an Alpine customer.

Josh W.

1/5

Always check your part before you leave, this will make it easier when have to exchange for the right part I'd say 8 times outa 10. Just so your cars not in pieces and now you gotta wait 3 days for the correct part to show up. Just saying