NAPA Auto Parts - Auto & Truck Parts - Tracy, California

Overview of NAPA Auto Parts - Auto & Truck Parts

NAPA Auto Parts, located at 80 E 11th St, Tracy, CA 95376, stands out as a premier destination for automotive and truck parts. With a phone number 209-835-7014, customers can easily reach out for assistance or inquiries. The store's website, NapaOnline, provides further details and online shopping options for convenience.

Key Features and Services

NAPA Auto Parts offers a range of exceptional services and specialties that cater to both individual car enthusiasts and professional mechanics. Among its specialties, one finds a comprehensive selection of auto parts and truck supplies, ensuring customers can find everything needed for their vehicles. The store prides itself on its customer service, with many reviewers praising the "great service and great people behind the counter." This commitment to excellent customer care is evident in the numerous positive reviews, with an impressive average rating of 4.2/5 on Google My Business.

Customers can enjoy various conveniences such as curbside pickup, delivery, and both in-store pickup and in-store shopping options for flexibility. The store also supports same-day delivery, making it a go-to choice for those needing parts quickly. Accessibility is another highlight, with a wheelchair accessible parking lot for all customers' comfort.

For those interested in making a purchase but preferring to shop from home, NAPA offers a quick visit option and accepts credit cards, debit cards, and even NFC mobile payments, ensuring a seamless transaction process.

What to Expect

Visitors to NAPA Auto Parts at Tracy can expect a welcoming environment with knowledgeable staff ready to assist with any automotive needs. The availability of batteries, along with a variety of other essential auto parts, reinforces NAPA's role as a one-stop shop for all car and truck maintenance and repair requirements.

Recommendation

If you're in need of auto or truck parts or services, NAPA Auto Parts in Tracy is highly recommended. Their combination of excellent customer service, wide product selection, and convenient services like curbside pickup and delivery makes them a standout choice. To explore their offerings further or to place an order, don't hesitate to visit their website. For immediate assistance, you can also give them a call at 209-835-7014. Whether you're a DIY enthusiast or a professional mechanic, NAPA has everything you need, and their positive reputation speaks volumes about the quality of service they provide. Don't miss the opportunity to experience their customer-centric approach firsthand.

👍 Reviews of NAPA Auto Parts - Auto & Truck Parts

Bruce K.

5/5

Great service and great people behind the counter, best audo parts store!!!
If you've been you hit give them a chance it's like your family all the people are fantastic!

Chad C.

1/5

It was okay. Prices are kind of high. And while Dennis (man with mustache) is cool and quick to handle your problems, when I realized I had gotten the wrong part (my own fault), and called to find the correct part, Aric (younger guy with long beard) answered, and when he asked whether my car was manufactured in the U.S. or Japan, I could only find the manufacturer name on my car, and when I read it to him from the tag on the inside of my driver side car door, he said "Oh, that's Japan. It was made in Japan." And I just said, "you sure? Well, okay then." I was confused because I had only given him the manufacturer company name, and was surprised he was able to find so instantly where it was! Well, loe and behold, THEY WERE THE WRONG PARTS AGAIN. But to my own credit, I didn't notice they were wrong until I had already altered them to fit the car. Well, I couldn't return them anyway, but when I called again to AGAIN get the CORRECT part, Dennis answered, and then gave the phone to Aric (so I'm assuming Dennis was nearby during the whole call), and when I said that it must be made in the U.S., and not Japan, Aric immediately started talking over me, rudely, saying "well you told me it was Japan. So I got you the parts for the Japan model." And "No, no, no. I never said it was Japan. You said it was Japan!" So when I said "the only info I had was the manufacturer name. How could I possibly know it was made in Japan? Besides, I'm the one looking at the label. Why would I say Japan if it said U.S.?", he just ended it with "I'm not going to argue with you man." Hahaha okay. This is more a review for Aric than the ship itself. That guy needs to work on his humility and his integrity. Even if you don't remember, just say you made the mistake. It harms no one if a customer comes back and returns the incorrect part for a correct part, and if you "admit" to having made a mistake, even if you don't think you did, a customer is far more likely to return to you. Anyway, it was a pretty bad experience dealing with Aric. Dennis was always smiling and quick to serve customers.

Fernando S.

5/5

Great service! The gentleman on the counter apologized for the delay. There was a customer in front of me that was ordering a lot of stuff

Ken H.

5/5

They have great service and advise i work on diesel tractors and hondas . my chevy ect.( no fords lol. ) They have the parts for alot of equipment besides cars and trucks . thanks to the guys that make this happen . K.H.

saddam Q.

1/5

They have professionalism issues they closed before business hours even though I called and before I go and he said they are still open and I went there and someone was inside but the door was locked of course I wont to go again

chuck T.

1/5

Please do not Shop at this Napa store!
I went there buy 2 brake line fittings an
d a gallon of hydraulic fluid, it cost me over $75 dollars!!
I can get the same items at Auto Zone for about $25.
I don't know who's making up these prices but they are a rip off!!!

Kimberly

5/5

They charged my battery for free and tested and just great guys 7n there. Very helpful. I needed my motorhome battery checked and the guy in there charged it overnight and verified volts. Awesome!! Thank you!

David K.

5/5

Sign on door says they open at 8 but I called and they were there, and the nice fella opened 40 minutes early. Nice crew. And even cheaper then the store in Manteca.