NAPA Auto Parts - Burlingame Auto Supply - Burlingame, California

Overview of NAPA Auto Parts - Burlingame Auto Supply

Nestled in the heart of Burlingame, California, at 127 California Dr, Burlingame, CA 94010, stands a reliable source for automotive needs: NAPA Auto Parts - Burlingame Auto Supply. This establishment is not just a store; it's a community hub for car enthusiasts and maintenance needs alike. The store's phone number is 650-342-6661, and for those seeking convenience online, their website napaonline.com is a treasure trove of products and services.

Features and Services

NAPA Auto Parts offers a comprehensive range of services to cater to all your automotive requirements. Among their specialties, one can find expertise in batteries, a critical component for any vehicle's function. They accept credit cards, debit cards, and NFC mobile payments, ensuring a hassle-free transaction process for customers. The store prides itself on providing quick visits, making it a go-to destination for those in need of immediate assistance. Services extend beyond just parts sales, with in-store pick-up, delivery, and on-site services available to accommodate the busy schedules of their clientele.

The store also goes the extra mile by being wheelchair-accessible, with an accessible parking lot and entrance. For the convenience of their customers, they offer kerbside pickup, in-store shopping, and even the option to shop online with the assurance of having items delivered to your doorstep.

Customer Experience

Customer feedback paints a picture of a welcoming and knowledgeable staff. One reviewer highlighted the exceptional dedication of an employee named Ken, who not only assisted with selecting new windshield wiper blades but also went out of his way to complete an installation task for a customer in need. This anecdote, along with another praising the "very friendly and fast service," underscores the store's commitment to customer satisfaction. The average opinion on Google My Business is a respectable 4/5, indicating a generally positive experience for most patrons.

Location and Accessibility

For those looking to visit in person, NAPA Auto Parts - Burlingame Auto Supply is conveniently located in Burlingame, making it easily accessible for residents and visitors alike. The store's accessibility features ensure that everyone, including those with mobility challenges, can enjoy a comfortable shopping experience.

Recommendation

Whether you're in need of new tires, a part replacement, or simply looking to inquire about automotive services, NAPA Auto Parts - Burlingame Auto Supply offers a comprehensive solution. We highly recommend visiting their website napaonline.com to check availability, place an order, or simply explore their extensive range of products. For personalized advice and assistance, stopping by their store or connecting through their phone number is also a great option. Don't hesitate to take advantage of their kerbside pickup and delivery services for added convenience. With such a welcoming environment and a dedication to customer service, your automotive needs are sure to be met with care and efficiency. Contact them today to experience the difference for yourself.

👍 Reviews of NAPA Auto Parts - Burlingame Auto Supply

Christopher L.

5/5

Ken is a rockstar. He helped me select new windshield wiper blades. He saw me struggling with part of the installation and walked across the street to finish the job. I am grateful for people who care and display kindness when none is expected. Thank you

Jasmine S.

5/5

Very friendly and fast service! Thank you!

Martina V.

1/5

We thought we have found the right place to buy&return snow chains as we didn’t know if we would need it on our two weeks journey. We explained we are returning the car in LA. We were told it’s not a problem, we just have to find a company owned store. We called a customer service. 1 employee gave us an address of a close by CO store at Burbank LA. We called to Burbank and they told us it is impossible to return it anywhere, that is an internal NAPA policy not to accept snow chains (even unused). We called customer service again. Employee 2 called Burbank again and confirmed, we can’t return. Only back in SF where we bought it or to fill in some kind of complaint, for what we didn’t have time because we are leaving USA in about 3 days. We took time to think. We called again, employee 3 confirmed the only chance to return the snow chains back in SF. That was about 5! hours of drive in a complete opposite direction. Now we have to head back to LA! So around 10 extra! hours on the way, spent in the car instead our original plan. We got the money back in SF, we asked the employee how is it possible, we could it return it elsewhere, he never heard of that. So we wonder who lied to us, who was so terribly misinformed to let us drive all the way back to SF (from close to the Death Valley) and than back south to LA? How is something like that even possible? Who’s going to pay for the gasoline and our time? We lost one whole day of our holidays and around 2 hour of calls to the customer service only to be told lies or misinformation? Never again.

H S.

5/5

Excellent customer service, very helpful and friendly, excellent prices. Gave us a AAA discount. Thank you.

Crave

5/5

They always have what I need at the best and lowest prices in town! A man here had helped me change my brake light at no additional cost in the past. The guys here are friendly and helpful and as a woman I have never felt like they try to upsell me anything, ever. Thank you guys! I feel good about coming here and even sending my daughter there because I know they will guide her and get her the parts she needs from people that just want you to be safe on the road! #Thankful

A J.

5/5

Great people, great parts, great prices. If these guys don’t have it, they know where to get it. One of the last TRUE Auto Parts Stores left on the Peninsula where they really try to help you get the right part the first time. Most of the guys have been in the business for over 20 years.

Dan H.

5/5

These guys know their stuff. I like the attention to detail. They get me my parts fast and always a better price than the other stores. I like the selection of products, and they even carry the mineral fluid for my Audi!
Good Job Napa Burlingame and Redwood City.. Keep up the good work!

julio J.

1/5

This is the worst place for parts in Burlingame, no one is available to help, also the day I was there. The guy that was attending costumers was busy chatting away with his friend I stood in line just to realize that 2 persons after me were getting service, the only notable thing was that I’m brown vs all white costumers and people offering service. I’m thinking of suing