NAPA Auto Parts - Castroville Auto & Truck Parts - Castroville, California

NAPA Auto Parts - Castroville Auto & Truck Parts Overview

Located at 11501 Merritt St, Castroville, CA 95012, NAPA Auto Parts - Castroville Auto & Truck Parts stands out as a reliable destination for all your automotive needs. With a phone number of 831-633-6272, customers can easily reach out for assistance or inquiries. For those looking to explore their offerings further, their official website at napaonline.com provides a wealth of information about products and services.

Specialties and Services

NAPA is renowned for its wide range of specialties. While the specific specialties are not detailed in this overview, the fact that it is part of the NAPA network means customers can expect exceptional service and a vast inventory that caters to both automotive and truck parts. Key services include:

- Curbside Pickup and Delivery options, ensuring customers can get their parts without leaving their cars.

- In-store Pickup and In-store Shopping for those who prefer to browse and purchase in person.

- Same-day Delivery service, perfect for urgent needs.

- A wheelchair accessible parking lot, demonstrating their commitment to accessibility.

- Acceptance of various payment methods including Credit Cards and Debit Cards, ensuring a convenient transaction process for all customers.

Customer Experience and Opinions

The customer experience at NAPA Auto Parts - Castroville is profoundly positive, as evidenced by 34 reviews on Google My Business, averaging a 4.5/5 rating. A glowing testament to their service quality includes feedback like, "The worker is really nice, and very helpful," reflecting the friendly and knowledgeable staff that NAPA prides itself on. The store's owner is praised for being considerate and genuinely caring about helping customers, which fosters a loyal customer base eager to return for future needs.

Key Features and Recommendations

For anyone in search of NAPA Auto Parts in Castroville, it's crucial to note the convenience offered by their various services. From quick visits to the store to the convenience of curbside pickup and delivery, NAPA ensures that customers' automotive needs are met efficiently and effectively. The accessibility of the parking lot and the range of payment options make shopping at NAPA Auto Parts a hassle-free experience.

👍 Reviews of NAPA Auto Parts - Castroville Auto & Truck Parts

Mary C.

5/5

When I buy oil for my car, the worker there is really nice, and very helpful..

Jacob H.

5/5

The store is awesome they've always had what I needed when I needed it and the owner is a really considerate guy He genuinely cares about helping his customers and I will be bringing more of my business to them in the future

Jonathan M.

1/5

Greg Stefani the manager there was very unhelpful. I had my truck delivered there diagnosed by him for which I paid $120. I ordered the part needed based on his diagnosis. He asked me when I would pick up my truck which was undrivable. I asked him if he could make the repairs. He quoted me for the work but mentioned I had to order my own parts. This is a Napa auto parts mechanic.... I ordered the part I took it to him. He then said he didn't want to do the job, and to get my truck out of his shop. Untold him the truck is undrivable, he said it runs and everything just the work the he said needed done. I got a ride out to his shop and drove the truck across the street to the gas station because somehow the gas disappears whenever you take it to a mechanic. And am now waiting for a tow truck across the street although he said it would make it home and that it was drivable. This is why Greg Stefani is a liar and a thief. So if anyonenis in the mood to get ripped off and lied to then I do highly recommend Greg Stefani at Napa in Castroville. If your looking for bad service, and lies at a high price he's your man.

Joel

5/5

Had to buy necessary items for my truck, glad they were there. Very small store but has many products.

John J.

4/5

These guys are an establishment. Greg has serviced our rigs for over 12 years. We highly recommend this place.

49 D.

5/5

This place is the bomb, they had almost everything I needed in 14 & 12 gage auto electrical wire different colors.

JakeyVonDoom

5/5

They were very helpful with car information and parts! Thanks for the help, we were able to get the car home 🙂

Jonathan V.

4/5

We buy parts here all the time!!