NAPA Auto Parts – Genuine Parts Company - San Francisco, California

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NAPA Auto Parts – San Francisco Location: A Reliable Automotive Resource

For automotive enthusiasts and mechanics alike, NAPA Auto Parts – Genuine Parts Company stands as a trusted provider of automotive parts, supplies, and services. The San Francisco branch, situated at 1640 Evans Ave, San Francisco, CA 94124, offers a comprehensive range of products and a commitment to customer satisfaction. Individuals seeking quality automotive solutions will find this location to be a valuable resource.

Contact Information & Online Presence

Customers can easily reach the San Francisco store via telephone at 58267400. A convenient online portal allows for browsing and ordering: napaonline.com. This website provides access to a vast inventory and facilitates convenient ordering for pickup or delivery.

Specialties and Services Offered

NAPA Auto Parts – Genuine Parts Company specializes in a broad spectrum of automotive needs. While specific specialties aren't explicitly listed, the store’s reputation and offerings suggest a strong focus on genuine parts, alongside a comprehensive selection of accessories, tools, and maintenance supplies. It’s clear that the store caters to both professional mechanics and do-it-yourself automotive enthusiasts. The presence of services like curbside pickup, delivery, and in-store pickup demonstrates a commitment to providing a streamlined and accessible experience for customers.

Accessibility and Payment Options

The store is designed with accessibility in mind, boasting a wheelchair accessible entrance and wheelchair accessible parking lot. Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. The quick visit option indicates a focus on efficiency and minimizing customer wait times.

Customer Feedback & Reputation (Based on Observed Trends)

This NAPA location appears to foster a positive customer experience, evidenced by a considerable number of Google My Business reviews – currently totaling 90. The average rating of 3.5/5 suggests a generally favorable assessment, with many praising the helpfulness and knowledge of the staff. Feedback frequently highlights the friendly and knowledgeable team, and the willingness to assist with returns and complex tasks. It seems that the store is benefiting from fresh management, creating a more responsive and supportive environment.

Key Features Summary

• Location: 1640 Evans Ave, San Francisco, CA 94124
• Phone: 58267400
• Website: napaonline.com
• Services: Curbside Pickup, Delivery, In-Store Pickup, In-Store Shopping, Onsite Services
• Accessibility: Wheelchair Accessible

👍 Reviews of NAPA Auto Parts – Genuine Parts Company

Karthik S.

5/5

The employees at this store are friendly and helpful. This NAPA location is under new management. I had some trouble with returning a part that I bought at a different location. I called this store and Mike gladly helped me out with my return. They were friendly and helpful at this store and I’ll definitely come back to this location next time I need parts. In my opinion, NAPA offers better quality parts than the other discount auto parts stores.

Fae L.

5/5

Staff are friendly and knowledgeable! I received no hassle for changing my battery in the parking lot for 45 minutes (I blame Fiat's engineers).

Amelia M.

5/5

Super nice, no long lines...couldn't help me with the part I needed but I thinks its a special order kinda thing, so I'll definitely come back.

Jedi L.

5/5

Got a hitch kit for my van that O'Reilly's kept jerking me around for. Very helpful and knowledgeable staff. Would definitely recommend. Store front looks nothing like the photo.

Lance M.

5/5

I needed a battery because away from home I went to start my car and it barely started with a real slow battery and since I knew my battery was already 5 years old I knew I better get one. I went to O'Reilly's and got a quote of $219 or something like that for a battery for my little Honda fit. I knew that didn't sound right so I checked online and they were much cheaper but I needed one today. I called a couple more places and found there was a Napa Auto parts store about 2 miles away and I called and I got a quote over $100 cheaper than O'Reilly. I went there and I asked the guy if I could borrow a wrench and even though they had signs there that they would not lend tools he found me his socket wrench. I grabbed the battery put it in and about 5 or 10 minutes gave him his wrench back got my refund for the old battery and was on my way. What a fantastic experience. Otherwise I could have been out a ton of money. Car works great now by the way. Thanks Napa!

New Y.

1/5

everytime i go here they never know their own stock and without even looking it up they tell me they don't have whatever thing i might need on that particular visit everytime. most of the are stocked tho just too lazy too look for it before giving a response.

davis D. D.

1/5

Hours state that the store is open 8 am until 5 pm. I got to the store at 4:45 to find the door locked, I looked through the window to see an employee sitting behind the counter on his phone. I knocked on the glass and the clerk said that they were closed as of 4:40. Another customer then showed up and was told the same thing through the glass the other customer asked the clerk just as I did and was told the same thing. I won't be going back other stores have the same products and the same prices sometimes lower.

TheCHIEF B.

3/5

I bought a new part for my vehicle and as I was purchasing it I saw a sign on the wall said "15% restocking fee for returns after 3 days". that bothered me because if I happen to find out that the part I bought is not exactly what I needed I'll end up losing 15 or $20 on my purchase when I return it. that's NO SMALL amount really for returning an item that you didn't use and you put it back in the box and everything... so IF that happens I probably won't go to NAPA again ... I know MOST other auto parts stores do NOT charge such a fee.