NAPA Auto Parts -Lake Parts Clearlake - Clearlake, California

Jonathan A.

Shout out to the Clearlake Napa Auto for always making things convenient for my commercial account and helping me keep my business running smooth! Joey goes above and beyond to make sure me and my shop are taken care of, this should be recognized!

YLesaMarie

*Please like, thank you!

Napa was great at helping solve the problem, providing the parts and excellent customer service.

Easy to find location.

Parking is available in the front. Prices are average for auto-parts.

PARKLIFE J. W.

I asked them to order me a van cover for my Honda odyssey. The young guy Matthew I think his name was looked it up in his book and in his computer. I even told him exactly which size I needed. But he did not listen. They do not have van covers just truck and cars he said. Which is BS. They make them for cars, vans, trucks, SUV, and even motor cycles. So he looks up my measurements online. How long my van is. and orders me a cover for a car. The same length of my van. Know I'm a girl and i know that a car is not as tall as a van actually a child could tell you that. But he orders it thinking that a Honda accord cover is going to fit my van. And then when I was calmly questioning him about it he said I can escort you out the Store. I could of been looking else where for one but did not because he assured me that he ordered me one. So I escorted myself to his boss. My van is leaking water and this is what they sell me. And when I was in there ordering it there was another guy complaining about the same person can't even read a tape measure properly. Sold him the wrong size part to. But they think because I'm a girl that i do not know anything about vehicles. So they need people working for them that have experience with vehicles or there shapes or sizes. Or common sense people need to have common sense some people just were not born with it. Its not there fault I guess. So I was told to take it home and see if it fits. Bring it back in the morning. His boss even real the box and said that it was for a car. Common sense people common sense. And then his employee gets mad at me because he thinks a car cover is going to fit a van. Which does not surprise me he cant read a tape measure. But I had no choice but to buy it because like I said my van leaking water hope the wind dont blow it off tonight because its gotta be returned.

Sparky

Store was filthy and their prices are way too high considering its the exact same parts you can get for half the price at o'Reilly's. And there was a guy named Joey with the most condescending attitude. Like he was better than me or something. Very rude.

Martha J.

Today i went to this store. I come from far away and to be treated with this attitude, its just sad. Not only because i am hispanic and you are american, i dont think its fair. It is very disrespectful. He even slammed the notebook on the counter, then he said "wait a minute one moment at a time" I didn't like his behavior.

Rainbow N.

These boys need a raise, I love my 4Runner and I couldn't find a back windshield wiper and these boys made one to fit, I have a custom wiper on my truck now and I love that they did everything they could to help me to get one to fit perfectly!!! Awesome job guys!!! Thank you so much for saving me!!!

Michael C.

I had been looking for a rear wiper for my car for months with no luck until I came to our locally-owned Napa Auto Parts. Steven went above and beyond with his amazing customer service skills and was able to get one ordered for me instead of just saying, "We don't carry that!" like everyone else had said.

This will now be my go-to any time I'm looking for something for my vehicles! Thanks, Steven!

Brian G.

Napa's always been good these guys have been good but the driver blew it today and left my part in a different store. so I do have to go back tomorrow morning. I'll call first this time..