NAPA Auto Parts - Lassen Motor Parts - Susanville, California

Address: 1289 Main St, Susanville, CA 96130, United States.
Phone: 5302575131.
Website: napaonline.com
Specialties: -.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Quick visit, Batteries, Credit cards, Debit cards, Credit cards.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of NAPA Auto Parts - Lassen Motor Parts

☎️5302575131

⏰ Open Hours of NAPA Auto Parts - Lassen Motor Parts

Monday: 8 a.m.–5 p.m.
Tuesday: 8 a.m.–5 p.m.
Wednesday: 8 a.m.–5 p.m.
Thursday: 8 a.m.–5 p.m.
Friday: 8 a.m.–5 p.m.
Saturday: 9 a.m.–3 p.m.
Sunday: Closed

Overview of NAPA Auto Parts - Lassen Motor Parts

Nestled in the heart of Susanville, California, at 1289 Main St, Susanville, CA 96130, NAPA Auto Parts - Lassen Motor Parts stands as a trusted pillar in the local community. With a phone number 530-257-5131 readily available, customers can easily reach out for assistance. Their comprehensive offerings are highlighted on their official website napaonline.com, where one can explore a wide array of automotive parts and services.

Key Features and Specialties

NAPA Auto Parts - Lassen Motor Parts specializes in numerous automotive services and parts, catering to a variety of customer needs. Their specialties include batteries, a crucial component for any vehicle's operation, as well as credit and debit card options for convenient transactions. Notably, they offer curbside pickup, delivery services, and in-store pickup, making it incredibly convenient for customers to manage their auto parts needs without leaving their homes or spent hours waiting in line.

Their commitment to customer satisfaction is evident from the numerous reviews they've received, with an impressive average opinion rating of 4.5/5 on Google My Business. This highlights their dedication to providing great service and ensuring customer satisfaction.

Accessibility and Convenience

One of the standout aspects of NAPA Auto Parts - Lassen Motor Parts is their focus on accessibility and convenience. The store offers a wheelchair-accessible entrance and parking lot, ensuring that everyone can visit comfortably. Additionally, their quick visit service and same-day delivery options mean that customers who need parts urgently can get them without delay.

Customer Experience and Community Involvement

Testimonials from satisfied customers emphasize the friendly and dedicated staff who genuinely enjoy their jobs. Their story of going out of their way to find a rare part for a customer showcases their commitment to customer service. Being owned by a local resident adds a personal touch, fostering a sense of community and trust.

Recommendation for Potential Customers

For anyone in need of reliable auto parts or services, NAPA Auto Parts - Lassen Motor Parts is highly recommended. Their combination of extensive product range, customer-centric approach, and convenient services makes them a go-to destination for automotive needs in Susanville. Don't hesitate to explore their comprehensive offerings online at napaonline.com, or visit them in person to experience their exceptional service firsthand. Whether you're looking to replace a battery or need a more complex part, NAPA Auto Parts - Lassen Motor Parts has you covered, ensuring your vehicle runs smoothly and efficiently.

By choosing NAPA Auto Parts - Lassen Motor Parts, you're not just selecting a business; you're supporting local entrepreneurship and receiving top-notch service tailored to meet your specific needs. Contact them today to experience it for yourself.

👍 Reviews of NAPA Auto Parts - Lassen Motor Parts

NAPA Auto Parts - Lassen Motor Parts - Susanville, California

Dan H.

5/5

I can always rely on NAPA to have a difficult part in stock. These guys were great today. They had one weird drive belt in stock and held it for behind gathers counter. Thank you!!

Mary C.

5/5

Owned by a guy right here in town!

Staff was great and really seemed to like their jobs.

They went out of the way to find a part for me that, according to the computer, they didn't have.

Leon D.

5/5

Chris at this location is the man! He was able to lookup a specific set of tire cables and put them on hold for me. Great customer service and did me a HUGE favor by looking up and sending a receipt via email for a purchase I made passing through the city. Give this man a day off and a raise please.

Pepper D.

1/5

Susanville Napa auto parts has poor ethics and moral values. NAPA LOST MY BUSINESS and I will advise all my family, friends and coworkers to not spend a cent there! I am disappointed that the manager himself took advantage of my son by not only selling him overpriced tire cables but said he cannot return them. Even if the box was not opened. I'd respect the return policy if Napa's manager had good ethics and had not taken advantage of a customer that wasn't familiar with the product. Selling $275 for cables for a van was poor ethics. Customers can't trust that they would not be taken advantage of.

3/22/2023: Today, Susanville Napa autoparts corrected the issue and refunded my son. I know my son learned a lesson. He now will be researching before any purchase and to question everything and not to take things as face value. Just another valuable life lesson. I appreciate that Napa corrected the issue.

Russ R.

5/5

This little Napa store has the largest selection of reasonably priced tools & odd's & end's, I've ever seen. Who ever runs this store, i have to give him or her "Props". The selection if random item's takes up most of the walkways, a clutter of awesome deals!

Nahim E. A.

5/5

Talked to helpful gentleman over there that was willing to help me locating a part

Joseph G.

5/5

Best service, parts, and mechanics gear in town bar none. I've relied on Susanville Napa for going on 20 years and they never failed me yet. Their tools and products are top shelf quality craftsmanship. In my opinion you'd be a fool to go anywhere else, "Napa know how" is held up here absolutely.

Mark D.

5/5

Although I frequently shop NAPA for my parts, I've never been in this one before. I was driving cross country to NY and had a little problem with my truck. I went in knowing what I needed and started to select it when one of the employees stopped by and made a suggestion of a name brand part that cost less than the store brand. Huge props and much appreciation for saving me money.