NAPA Auto Parts - Portola Motor Parts - Portola, California

Address: 81 W Sierra Ave, Portola, CA 96122.
Phone: 5308325573.
Website: napaonline.com
Specialties: -.
Other points of interest: Curbside pickup, Delivery, In-store pickup, In-store shopping, Wheelchair accessible parking lot, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 56 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of NAPA Auto Parts - Portola Motor Parts

☎️5308325573

⏰ Open Hours of NAPA Auto Parts - Portola Motor Parts

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: 9 AM–2 PM
Sunday: Closed

NAPA Auto Parts - Portola Motor Parts Overview

Nestled in the heart of Portola, California, at 81 W Sierra Ave, Portola, CA 96122, NAPA Auto Parts - Portola Motor Parts stands as a reliable destination for all your automotive needs. With a straightforward phone number 530-832-5573, clients can easily reach out for assistance. For those looking to explore more, their website at napaonline.com offers a comprehensive look into their inventory and services.

Specialties:
While the specific specialties aren't detailed here, being part of the NAPA Auto Parts network, Portola Motor Parts offers a wide range of products and services, ensuring they cater to various automotive requirements, from batteries and accessories to maintenance and repair parts.

Other Points of Interest:
This location is particularly welcoming, offering several convenient services such as Curbside Pickup, Delivery, and In-store pickup. For those who prefer a more independent shopping experience, In-store shopping is available. The store is not only equipped with Wheelchair Accessible Parking but also supports modern payment methods including Credit cards, Debit cards, and NFC Mobile Payments, ensuring a seamless transaction process.

Opinions:
Customers have shared their experiences, with the store accumulating 56 reviews on Google My Business, reflecting a 4.3/5 average opinion. This solid feedback indicates a high level of customer satisfaction and reliability in service and product quality.

For anyone seeking automotive parts or services in Portola, NAPA Auto Parts - Portola Motor Parts presents a trustworthy option. Their broad product range combined with convenient services like Quick Visit and Wheelchair Accessible Parking makes them stand out. The store's commitment to customer service, as evidenced by positive reviews, further emphasizes their dedication to meeting customer needs.

Recommendation:
If you're in need of automotive parts or services in Portola, reaching out to NAPA Auto Parts - Portola Motor Parts through their user-friendly website is a great starting point. Whether you're looking for a quick part swap or a more comprehensive service, their convenient location, combined with an array of payment options and accessibility features, ensures a hassle-free experience. Don't hesitate to visit their page at napaonline.com to explore their offerings further and plan your visit. With such high ratings and a commitment to customer satisfaction, NAPA Auto Parts - Portola Motor Parts is definitely worth contacting or visiting in person.

👍 Reviews of NAPA Auto Parts - Portola Motor Parts

NAPA Auto Parts - Portola Motor Parts - Portola, California

Vander G. H.

2/5

I have bought two faulty thermostats out of the box. I bought a battery charger which now doesn’t properly charge and takes twice as long to recharge. I bought this charger a month ago.
Most parts I get from here are not well put together to be honest. Service is decent.

Annabell H.

2/5

Napa needs to reevaluate their prices. Needed a pvc valve and they wanted to change almost 9 dollars, while having it shipped in since it wasn't in stock. Drove to Quincy to the other auto parts store and they not only had a friendlier staff, but the pvc valve I needed for like 3 dollars.

Robert A.

5/5

Their Staff is always helpful for whatever you need. Always good to know that! 😺😃🤠

charlotte C.

5/5

6/11/18
Ray and his co worker. I apologize I don't know his name. Are awesome, informative, and friendly.
My boyfriend asked questions about a problem we were experiencing with one of our vehicles. Ray was knowledgable and helpful. We thank the guys at Portola NAPA Auto Parts.

Jeff B. C. H. (. B. C. H.

1/5

Ordered a part for my vw, they ordered the wrong part then instead of a refund I got charged. Then I got a rude personal call and was told I owed them money. How does that happen, you clowns owe me for 2 refunds since I was charged instead of refunded, get it? learn to use your POS

Emily P.

1/5

I am just so frustrated and disappointed with this business.

We are visiting family up here in Portola, and we drove up here. We had my father in law look at our vehicle (he is a mechanic) and we decided to go ahead and put new brakes on our vehicle.

My husband and I went to the local auto parts store (Napa) and asked for the brakes we needed. Chad told us that he would have to order the correct ones and they would be ready the next day. He assured is that they would be in and everything would be ready to go.

We payed for the brakes in advance and picked them up today, Friday, June 17 and they were the wrong ones! We leave today and can't wait for another order to be put in.

I'm extremely upset as not only were these the wrong ones, when we called and spoke to Michael about the mix up, he made a comment along the lines of ,"Not Again!" To top it all off, this "auto parts expert" thought that my Hyundai Santa Fe was a Chevrolet! Like, seriously!!!!? The make is a Hyundai!

I just can't even believe that Napa employees people who are so incompetent as well as knowing that this is a reoccurring problem.

This is beyond ridiculous and Napa should take corrective steps to make sure thier company name is not dragged down by total incompetence.

Norm H.

5/5

New store location, Rick was very helpful got what I need. Store well organized and clean staff very helpful seemed to like the jobs

Larry H.

4/5

These guys were very helpful and went out of their way to make sure we got the right snow cables