NAPA Auto Parts - San Luis Auto Parts - San Luis Obispo, California

Coastal PlantHouse

If I could give them 0 STARS I WOULD. 7 people working. No one acknowledged us for 15 min. While they all stood around and talked to each other. Worst parts store in SLO county.

rbe

Knowledgeable representatives. In-stock car battery that I needed. Costco did not have it; another auto store would have had to order it.

Marcus Rudnick

I hate to give a one star review because I have no had trouble with any products other than paint from NAPA, but my experience using their paint has been truly a nightmare, the reasons why are as follow:

1: the paint is expensive, I had previously bought 5 12 oz. Aerosol cans for my project, totaling $150, I was not told the price before buying and they do not accept returns. I understand why they have been his policy, and it would’ve been fine if I was simply told the price before purchasing, and could’ve simply bought more affordable paint. Unfortunately, I was not told the price or that they don’t accept returns until after they had already made the paint. And after going back because I needed a angle can to finish my project, they had raised the price by $10, and once again did not tell me so, I ended up paying $42 for that single can.

2: The orange peel is atrocious, I’ve use their paint on two projects and both times the orange peel, as a result of the poor atomization from the can, has left me with a painted piece I simply cannot display. Not only this, but 3 of the 6 cans came clogged from the store.

3: The paint itself is extremely messy, I’m not sure why, but the paint sets like a sort of adhesive dust, covering my floor and my skin and hair, (it does not wash off easily, even with fast orange automotive soap) making my workspace extremely uncomfortable and making keeping the rest of the area round it difficult from being coated aswell.

I would advise anyone considering doing a custom paint job on any project to avoid these cans at all costs, not to say anything of the paint quality itself which is acceptable and should perform well if used in an actual spray gun. I have had much better results using $10 rustoleum cans.

Carol Anne Woodard

Guys there are excellent in helping out with what you need

Jessica S

Awesome customer service!! We were having a hard time finding the correct sized ball hitch for our travel trailer. Once we bought it here and took it home we realized we didn't have a big enough socket to get it tight. Came to Napa to get a huge socket and breaker bar (with help from Evan). Went to the parking lot and realized that the design of my system wouldn't allow the socket to fit around the nut, so I went back inside and Evan did his best to help me. He then recruited Ron for further assistance and we were able to get everything squared away right in the parking lot! Truly above-and-beyond service! Thank you, Evan and Ron!

Anastasia Telesetsky

Great customer service- got me my auto part quickly and waited patiently for me so that I could apply a AAA discount for the part and save a few bucks. Thanks for being friendly and patient.

Thomas Goff

The guys at the SLO Napa went above the call of duty to help me get what I needed for my repairs

Eldonna Edwards

Customer service is everything and NAPA in SLO is the best. Stopped in for a battery and they not only sorted out the right one for me, they installed it one the spot. Extremely friendly and competent staff. And they stand behind their parts!