Polaris - Auburn, California

Overview of Polaris

Polaris, located at Address: 446 Grass Valley Hwy, Auburn, CA 95603, is a notable establishment that caters to a variety of needs, primarily specializing in a Store experience. With a phone number readily available at 5308857105, customers can easily reach out for inquiries or assistance. For those looking to delve deeper into what Polaris offers, their official website polaris.com provides a comprehensive look at their services and products.

Key Features and Accessibility

One of the standout features of Polaris is its commitment to accessibility, evident from their wheelchair accessible entrance and parking lot. This ensures that everyone, regardless of mobility, can enjoy their services without hassle. Accepting credit cards adds to the convenience, allowing customers to pay in a variety of ways. The facility's location in Auburn, CA, makes it easily reachable for both locals and visitors alike.

Customer Experience

Based on the available reviews on Google My Business, Polaris has garnered a respectable average rating of 4 out of 5 from 6 reviews. This suggests a generally positive customer experience, marked by friendly and helpful staff. Although one review mentions challenges with moving a semi-truck, it's balanced by praise for the fast unloading service. This indicates that while there might be logistical considerations to be aware of, the overall service provided by Polaris is commendable.

Recommendation

For anyone in need of a reliable and accessible store experience, Polaris in Auburn, CA, is definitely worth considering. Their welcoming atmosphere, combined with the convenience of accessible facilities and diverse payment options, makes them a standout choice. Given their solid customer feedback and the ease of contacting them via phone or visiting their website, reaching out to Polaris directly could be a step towards a satisfying shopping or service experience. Don't hesitate to explore what Polaris has to offer by visiting their website at polaris.com or calling them at 5308857105. Your visit could be just the beginning of a positive experience with Polaris.

👍 Reviews of Polaris

sebastian L.

5/5

Place is kind of challenging to move semi truck but it was ok,Fast unloading
This people very friendly and helpful

Deanna J.

1/5

If I could post zero stars for this business I would. I went in on 12.14.17 and purchased a part as a Christmas gift. I explained to the parts person that it was a xmas gift and was assured they would order it and ship if out and we would receive it by xmas.
Called today 12.22.17 to inquire about a tracking number so I could see where the package was. The first parts person was nice but for some reason transferred the call to amother person named Mike. Mike was extremely unhelpful and very rude. He would not or could not give me a tracking number as he stated the employee that shipped the order was not in. I asked to speak with the owner. Jeff ,who identified himself as the owner....although as rude as he was I really hoped he lied and just said he was the owner... told me they shipped the part via the mail system and could not give me a tracking number, He stated "he wasn't responsible for the mail system and after all since it was Christmas what did I expect" I stated I "expected" to have the part by xmas as that is what I was promised by his employee. I expected it would have been shipped by UPS or Fed Ex and that a shipping/tracking number would be provided as this is what most professional businesses do. I did not "expect" it would be shipped by the postal service as there would not have been any guarantee of delivery. Had I known they were just dropping it in a mailbox I would have driven there and picked it up. I would not have paid to have something shipped (not mailed) to me and my family member would have their gift under the xmas tree. After expressing my expectations and frustration to Jeff (supposed owner) he stated he didn't have to speak with me any longer and hung up on me.
I have never ever experienced the rude, condensending attitude from any retailer, let alone a small community business owner, as I did from both Mike and Jeff. Todays treatment reminded me of why I went to Reno Polaris last year for the purchase of my $30k+ Turbo razor. We were treated poorly then also by the staff at Auburn Polaris. We were ignored and when we asked to be helped with a purchase we might be making they acted like they were doing us a favor. Last time I checked when in a service business you probably should be glad to have a customer in your showroom or place of business. If you like poor service and lack of caring then go to this business....if you want to be treated like your dollar means something then go elsewhere. It is amazing to me that this place is still in business and I promise I will drive an extra 20 miles before ever stepping foot in this place again. Seems to be a common thread on the YELP reviews of this place....
THANK YOU AUBURN POLARIS FOR YOUR CUSTOMER SERVICE AND THE LACK OF A CHRISTMAS GIFT UNDER OUR TREE!!!! YOU GUYS ARE AWESOME!!!!

Jeremy M.

5/5

Honest pricing without added dealer markup, and no pressure sales.

Jessica C.

4/5

Good selection and friendly staff

Angela G. (.

5/5

Fun people to talk with.
Always helpful.

pixie A. F.

4/5

Very poor parking