Ray's Auto Repair & Tires - Redwood City, California

Andrew F.

I brought my Volvo into Ray’s last week to get some suspension work done and they did a terrific job. Reasonable prices and high-quality work, I would recommend them to anyone.

Vahid R.

Best Auto Service. This is a mechanic that I trust. Prices are very reasonable and they don’t try to up sell you on services you don’t need. Highly recommend.

Rosie W.

If all one-star reviews talk about the same thing, then you should beware.

This place is a SCAM. Very dishonest. They seize every opportunity to take advantage of you. If you don't look like you know cars, DON'T GO THERE. If you are communicating over the phone about additional services, MAKE SURE YOU TALK ABOUT PRICE.

I originally brought in my car for an oil change. I asked for a quote and it was reasonable. Few hours later they called to say the brake and filter also need to be changed, and I agreed.

We didn’t talk about price because I didn’t feel the need to, these are regular services. Here comes the surprise - The bill was almost $1500 when I pick up. I’ve owned my car for many years and it should be $500 at most.

The owner keeps claiming that this is a reasonable price and his tone became aggressive. He's a big guy. I'm a small woman. It was dark, we were the only ones in the shop. I felt threatened and had to pay and leave.

This is a very, very disgusting experience. This shop doesn’t deserve any trust.

Roya Z.

We have been bringing our cars to Ray's auto for over 10 years and they have always done a great job. Most importantly they are honest. Highly recommend them!

chelsea W.

After two years of using Ali's shop for servicing my car, I noticed a rumbling sound in the wheels, and dropped it off for a full diagnostic. He called me, said a bunch of stuff needed to be replaced, the first item I expected, and the rest I trusted his expertise. He said a number at the end, "it's gonna be $1300". I said ok.

I came back after two days, the bill was $4700. He never gave me that number over the phone, or emailed me the quote. He misquoted me on purpose. I was in a hurry to leave for work (he knows I'm always in a hurry and don't have time), so after 20 minutes of trying to talk sense into him that I never agreed to this price, and him stone-cold facing me saying that's what the price is, I bent and coughed the money. He was super rude about it, blaming me for thinking that all those items would only cost $1300, calling me crazy. I ended up in tears because I simply didn't have the money and would never agree to have all those items replaced if I knew the price. Absolutely terrible experience and unfair tactics to squeeze money out of customers, especially since he knows I have zero knowledge about auto repair.

VV V.

Rays is a best kept secret, top notch service.
The front desk manager is a top notch guy who gets the job done and has a great personality.

The mechanics are good guys who get the work done and get it done right.

Support great business’s.

They are really hard to come by!

Thanks to the team, you guys are awesome!

Jayesh L.

Car started having electrical problems 2 days after they performed the servicing. After bringing the car back, they charged again for diagnostics and did not found anything. Issue was still happening. So double charged and introduced a problem and failed to diagnose it.

Never going back again, bad experience.

Katie R.

This shop has been an absolute lifesaver for me. Derek has been very informative and has listened to all my concerns before doing any work on my car. I highly recommend.