Reynold's Auto Repair - Susanville, California

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Reynold’s Auto Repair: A Reliable Automotive Service Provider

For discerning vehicle owners in Susanville, California, and the surrounding areas, Reynold’s Auto Repair stands as a trusted and established automotive service center. Located conveniently at 702-365 Johnstonville Rd, Susanville, CA 96130, United States, the shop is readily accessible and committed to providing comprehensive car repair and maintenance services. You can reach them directly at Phone: 5302577777. While they maintain a minimal online presence – currently without a dedicated website – their reputation speaks volumes.

Specialties and Services Offered

Reynold’s Auto Repair specializes in a broad range of automotive needs. Their core competencies include:

• Car Repair and Maintenance Service: They handle everything from routine oil changes and tire rotations to more complex engine diagnostics and repairs.
• Auto Repair Shop: The facility is equipped to address a diverse array of vehicle issues, demonstrating a dedication to quality workmanship.
• Car Inspection Station: Providing crucial safety assessments, ensuring vehicles meet state standards and promoting driver safety.

Key Features and Accessibility

Reynold’s Auto Repair prioritizes customer convenience and accessibility. The facility boasts a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting their commitment to inclusivity. Payment options are flexible, accepting both Debit cards and Credit cards. The shop’s operation clearly reflects a focus on delivering efficient and effective service.

Customer Feedback and Reputation

Based on feedback available through Google My Business, Reynold’s Auto Repair consistently receives positive reviews, with a strong average opinion of 4.3/5. The experiences shared suggest a team that values responsiveness and transparent communication. Notably, there are numerous accounts of the team going above and beyond to assist customers in urgent situations. For example, a recent customer encountered a significant vehicle malfunction during a trip and appreciated the shop's willingness to prioritize their needs, even with a late arrival. This dedication to client satisfaction appears to be a hallmark of the operation.

Overall, Reynold’s Auto Repair presents itself as a dependable choice for vehicle owners seeking skilled and courteous service. Its location, accessibility, and positive customer feedback contribute to its standing as a valued member of the Susanville automotive community.

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👍 Reviews of Reynold's Auto Repair

Michael L.

5/5

A few days ago I limped my 50-year old Aston Martin in to Reynold's Auto Repair for an emergency fix. Driving up from Lake Tahoe we had gone over a rock in the middle of the road that tore off the exhaust system. Even though we got to Reynold's late in the afternoon, they managed to get the car so we could continue our trip back to Canada. I cannot thank them enough! They did exactly what was required quickly and at a reasonable cost. I highly recommend this repair shop, and give it 'Five stars' without hesitation!

MrToyotaTRD

1/5

Called the phone number, and Walt answered the phone. I needed help diagnosing an issue with my pickup. Long story short, the dude has it in his head that anyone who calls is a complete moron and a burden, and that’s the way I was treated. I started off by telling him that I was having an issue and wanted to see if he had an idea what it was. He then stayed quiet for a few seconds as if that was the most outrageous statement he’s ever heard in his life, and responded with the attitude of a bratty teenager “Uhhhh… well I don’t know?” as if he really thought I wasn’t about to elaborate on the symptoms of my vehicle in the next 3 seconds if he had responded to that like a normal person. I kept my cool, told him what was going on, and got a lame response followed by a “I’m 3 weeks out”. Good, I wasn’t about to give you my money after that episode anyways. Needless to say I know exactly where my business is never going.

Jonathan-and-Nimfa D.

5/5

Ever since we moved here years ago, we have always brought our vehicle to Walt, and we have always received the best service and most reliable maintenance and repairs that we keep on coming back.
We have also referred Walt's services to our friends, and they have also kept on coming back. He always takes time to listen to our concerns about our vehicle and recommends the appropriate service.

Jon P.

2/5

Walt has always been a talented mechanic but he's cherry-picking his jobs now and half the time his claims of being so honest is just him giving you a piece of his mind he laid off all his help so now if you try to get him to work on your car he'll tell you almost without fail I'm backed up for over a month Walt used to be a good businessman but I think now Walt is just looking out for Walt

Thaddeus C.

5/5

Honda CRV AC compressor broke as my wife and I travelled through Susanville in the middle of Labor Day weekend and were unable to drive the vehicle further. Walt fixed us up at a fair price and had us on our way within hours of receiving parts from Reno.

Leila M.

5/5

Best service ever, I would recommend this Auto shop to my friends. They replaced both Air suspension bags in a day and half and did and excellent job. Our car drives smoothly with no bouncing. Very friendly and trustworthy

Shaylean S.

5/5

Walt is always fair and reasonably priced. Ive taken my van in a few times and he always does an excellent job! I highly recommend this company! Being a female sometimes taking a vehicle in is stressful! He makes it easy and doesn’t try to gouge you! Thank you Walt!! Love the service!

DC

5/5

Customer service extraordinary!! Walt arrived 15 minutes after our first call for help. Then within 8 hours he made sure we were apprised of his progress every two hours or so even though he is a one man shop!! Highly recommended for automotive assistance in the Susanville Calif area!!