Rockville Auto Parts - Rockville, Maryland

Rockville Auto Parts: A Comprehensive Overview

Location: 212 Mason Dr, Rockville, MD 20850

Phone: 12795833

Website: Not available

SPECIALTIES

• Used auto parts store
• Auto parts store
• Junkyard
• Salvage yard

KEY FEATURES

Rockville Auto Parts is a reputable establishment that stands out in the industry due to its commitment to quality service and customer satisfaction. The business is recognized for being both veteran-owned and women-owned, showcasing a strong sense of community support and dedication. This small business is conveniently equipped to cater to the needs of its customers with in-store pickup options, a wheelchair accessible entrance, and a wheelchair accessible parking lot. Additionally, the store offers a quick visit experience, making it an ideal choice for those seeking a fast and efficient service.

Rockville Auto Parts accepts various payment methods, including credit cards and debit cards, to ensure a seamless shopping experience for its clientele. The establishment has garnered a solid reputation, boasting a 4.1 out of 5 stars based on 74 reviews on Google My Business.

CUSTOMER REVIEWS

Customers consistently praise Rockville Auto Parts for its exceptional customer service, reasonable prices, and the overall good condition of the parts they provide. A particularly notable experience involves a satisfied customer who found the store to be helpful and accommodating in sourcing a lower control arm for their Volvo S60. The customer was impressed by the store's ability to obtain the part in less than an hour and the added bonus of saving the bolts, further enhancing the value of the purchase. The friendly atmosphere at the counter and the store's commitment to customer satisfaction have led to numerous glowing testimonials, further solidifying Rockville Auto Parts' reputation in the community.

👍 Reviews of Rockville Auto Parts

DarknessNovaX C.

5/5

I called Rockville Autopart’s for a lower control arm on my Volvo S60 they where able to get me the part in less than an hour and to my surprise the part was in good condition. I also asked if they can save the bolts and they sure did . The people are friendly at the counter and the prices are very reasonable I highly recommend.

Sunflower S.

1/5

Just left this address and I was informed by a Tesla employee that the junk yard has been gone for 2 year and google will not take the listing down. Nothing here now but collision centers and Tesla unfortunately

Capin S.

5/5

I got there right as the parts guy was leaving for lunch. But he went and got my parts before taking his lunch break. Saving me a long wait. There is also Junkyard Ed he was extra helpful in finding the right parts for me a novice regarding car parts.
I highly recommend Junkyard Ed and his crew of friendly, helpful employees.

Emmanuel M.

5/5

Great Guys here. Didn’t have what I needed in stock but they ordered it for me and it came the next day at a great price! Mike was super helpful! I’m definitely gonna be going to them more often!

Quiesta

5/5

Was in dire need of a tire and rim today and not tomorrow. Was given the run around by ANOTHER salvage yard in Brandywine but here, they had exactly what I needed at a very reasonable price and helped me to complete my order elsewhere very close as well. TODAY! I really appreciated them. I'd recommend them and return if needed be. Thanks guys!

Jose D.

1/5

They told me I would receive a check for $100 which included them towing my car from a nearby autoshop to their junkyard. After waiting for more than a week without receiving the check I find out that they mailed it to the wrong address which is one I used to live in like 3 years ago, they won't take responsibility for it and keep bringing up excuses to not send me a new one for the same amount and that if they have to do so that I would only get $65 on the new check. Then when I spoke to the supervisor he wasn't very helpfull either after I was being patient with him, it has been about 3 weeks since then and they keep telling me to wait. The supervisor was rude and hung up the call on me. On Friday I will know what ends up happening once their accountant shows up. Horrible experience I don't recommend doing business with these people

Lee G.

4/5

I’ve been dealing with these guys for about 13 years, they have always helped me out by providing what I needed at a reasonable price. If I ever had an issue they did what they could to make it right. No complaints here.

Victor R.

3/5

The service was very strange. The receptionist (Gloria) was awful. She would curse, yell and make remarks about illegal substances. Very full of herself. Made it seem like it was a big deal trying to explain what we needed. But the other workers there were helpful and got us the part. Good place to buy parts but just watch out for the receptionist.