San Diego BMW Motorcycles - San Diego, California

Jordan P.

My all time best experience purchasing a vehicle.

Alberto is hands-down the most professional salesman I've ever worked with. After a frustrating start to my day being turned away from a test drive at a local Kawasaki dealer, I rode to San Diego BMW Motorcycles.

Alberto greeted me almost immediately upon walking in and took the time to explain the various models that might fit best for my size and riding styles. Within ten minutes of walking in the dealership, I was on the road demoing the new R 1300 GS Adventure.

Upon returning to the shop, Alberto was more than happy to walk me through other models to compare and contrast. He's exceptionally knowledgeable on the product and was able to field a number of technical questions. He told me about the various sales and special financing plans available for the season and then I took his card and was on my way feeling absolutely no pressure throughout the process.

The professionalism and attention to detail during that exchange stuck around in my mind, and three days later I returned to trade in two bikes (at reasonable values given their condition and age) and rode away on a brand new 2024 R 1250 GS Adventure.

Coming from a lifetime of riding sport and sport touring (Kawasaki Concours 14 being my longtime favorite), I never imagined myself owning an adventure bike. But the quality of the BMW Motorrad product is palpable the second you throw a leg over.

I could not be more happy that a disappointment at another dealer led me to walk in San Diego BMW Motorcycles. Between the impressive tech suite of the 1250 GSA and the adept support and sales team at the dealership, I feel safe and satisfied in every facet of my motorcycle owner's experience.

Brian W.

What a great experience with Omar in Parts/Service. I was in a real jam and totaled my rim while on a bike trip. Omar was able to have a rim overnighted for me and completed the repair the same day to get me back on the road. He even was able to lower the quote he gave me because not all the parts were required. That is honesty and integrity. I can’t thank Omar enough for his professionalism and customer service!

Arash A.

Incompetence, carelessness, and inconsideration.

If this is what you're looking for, then San Diego BMW is the place for you!

There are mechanics and there are parts replacers...these folks are the latter, unfortunately.

I got my motorcycle back missing parts, scratched up, and the service wasn't even carried out completely.

Troy, the service manager, has such a lack of elementary mechanical/electrical understanding, that he makes up his own theories on the fly that conflict with the laws of physics. 🤣 My 8 year old daughter has a better grasp of basic electrical theory than Troy.

Omar unfortunately makes up for what he lacks in execution with anger. (I have a heck of a video where he completely loses his top!)

It's my fault for bringing my motorcycle to them. It's clear they've become complacent and accustomed to letting shoddy work go out the door.

I gladly paid the bill knowing that I paid to uncover the truth of how arrogant and incompetent this team is.

Hopefully others can take a look at my pictures and steer clear so they don't have to be subject to a damaged motorcycle, fake electrical theory from Troy, and Omar's pouting when he gets called out for blowing it.

These guys didn't even realize my police bike had a second battery! I know their products better than they do.

Who knows what else I'll find when I take the bike apart to inspect everything they touched. What a bunch of kooks.

Jordan K.

What a great experience buying a bike here. Alberto was really great to work with. Super nice guy, knows his stuff, and made the process very easy.

Ron W.

I have a new BMW 1300 GSA that experienced a serious fault code showing a possible engine problem. I was on an out of town ride in the SD area and stoped in to see if they could help me out. Even though I’ve never been to this dealership I was treated like a long time customer and my bike was taken in and repaired while I waited. I’m very appreciative and highly recommend San Diego BMW Motorrad.

SpottedLove S.

What happens when you mix Gaslighting, Smoke and mirrors and rude used motorcycle dealers you get BMW of San Diego. I’ve been to the dealership a few times interested in a Adventure or GS motor cycles. They are right down the street from Fun Bike center. So when there is a demo ride I generally will spend time at both places for contrast and compare. The last few times there, trying to get some information on bikes at BMW SD, sales gaslighted me and used smoke and mirrors to confuse. When I called them on it, they then treat me like I've never seen a motorcycle, granted that I have ridden motor cycles for the last 45 years. When discussing price and price point , they also treated me with DISRESPECT and belittlement. Over all when these tactics are used it is very off putting and leads to a bad experience. Regardless of whether the customer is wrong or right there is always a respectful way to treat potential clients. Big thumbs down for BMW of San Diego.

Nick B.

10/10 recommend San Diego BMW Motorcycles. I had the best experience with their service department that I think I've ever had with any dealer of any kind. I found an 18 year old 1150 GS for sale private party and flew in from out of state to ride it home. I made an appointment with San Diego BMW to inspect the bike, change some fluids, and change the tires. They allowed me to ship tires to them in advance that they didn't carry, and installed them for a very fair price. They changed all the fluids and discovered the bike needed new brake pads, so they changed those. The technician who worked on my bike stayed late to finish it so I could hit the road. Two gentlemen in the office also stayed late to cash me out. Every person there was fantastic. Knowledgeable, professional, and very friendly. The bike ran flawlessly home, 1500 miles. I'm thrilled with my bike and can't recommend this dealer's service department enough. 5 stars!

Phil G.

I brought in for a possible fuel pump problem, 2hs and $250 later they ask for more time to “investigate” I said no, towed to a different dealer, right away they found a fault fuel pump relay and charge me only HALF hour job. (From the service advisor to the mechanic: everyone should be ashamed to not check the basic first) the bad intention was obvious: more $. I told the service advisor what was the problem and they didn’t give a F… for charging me that amount and not find the problem. So my turn to not give a F… for this dealer, and it happened other times with different models, you paying for more time than you actually need.

Bunch of arrogant crocks, this type of service ruin the experience and give the bad reputation for BMW dealers. After that, all my Bmers are purchased and repaired in other places, but never there again.