Service & Parts - Chrysler Dodge Jeep RAM - Yucca Valley, California

Megan D.

Terrible. Says one thing to us over the phone and then after I spend my time and and money to get my car towed they, they say they can't work on it. We told them the condition of the vehicle beforehand. Dont waste your time.

Peter S.

EXCELLENT prices, easy to work with, pain free experience.

Some people may write a review & just throw some buzz words out there. All these & more apply to Yucca Valley Chrysler Center. I searched high & low to find a good deal & it lead me straight to these guys.

I worked with Russell Cordell & can’t say enough good things about him. You can’t go wrong with him. Don’t let the small town fool you because their prices beat anything I found in all of LA. The owner was even kind enough to check in with me while I was waiting to complete the transaction. A nice hometown touch you won’t get at the big city dealers.

When it comes to purchasing your next vehicle, go to Yucca Valley Chrysler Center & you will be pleasantly surprised, guaranteed! Honest review from a satisfied customer

Petra J.

I only gave a one star because 0 stars was not a possibility. I dropped my jeep off yesterday, not knowing they would be keeping my jeep all day without working on it. I informed the guy that the jeep was my only ride and I was from out of town. I was told there was an enterprise in town. On the other side of town. I walked in a town I didn't even know, in a desert town, 4.5 miles to enterprise. Just to not be able to get a service number from Dodge, from the warranty, because they had yet to diagnose the vehicle. Since I'm an out of towner, I needed a credit card which was not with me because it was back at the hotel, with no way to get there. Never had I ever had an experience as such. Its not like my husband could come to my rescue when he was in a training on base in 29, which is where I drove from to take the jeep to Dodge, where he could not have his phone. Worst experience from a dealership I have ever had. Sad part is, I still have to allow them to service my vehicle when I truly am having to have them be the ones I have to give my money to. A drop off from 9am that was scheduled days prior. I literally didn't get home till 9pm. Stranded in a town I did not know, nor did I know anyone. I truly dislike this dealership and loathe that they are the ones who still have to have my jeep and fix its issue.

Pelumi O.

2nd visiting. First time was for a oil change. Nezt, went in for my sensing light because my auto lights will not turn on at night time. I bought it in and the maintenance dept said it was the battery & they would charge $730 for new batteries. I vented to who I think is the manager & he pretty much told me batteries go bad all the time in 29palms desert. Long story short I went to O’Reillys for new batteries, put it in and still having the same issues. This car is a 2018 Jeep & no longer using this jeep place or any Jeep for that matter once I get rid of this one.

Mat D.

Great customer service! Looked busy with all the cars in front of the service department but was greeted right away as I went in and helped right away!
Thank you to all!

Shirley F.

They don't answer the phone and the mailbox is full so you can't leave a message. Had to call another dept to get service. Unsat.

michael R.

This dealership is a fantastic place to bring your Chrysler vehicles too, they did a great job and very friendly staff.

Amy R.

Hope the new owners can turn the customer service around.. New Service Manager handled the issue and I was very thankful.