StorQuest Self Storage - Jamul, California

StorQuest Self Storage: An In-Depth Look at Their Services and Facilities

Address: 3030 Jefferson Rd, Jamul, CA 91935

Phone: 5305624368

Website: storquest.com

Specialties: Self-storage facility, Automobile storage facility, Boat storage facility, RV storage facility, Storage facility

Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards

Opinions: This company has 164 reviews on Google My Business.

Average opinion: 4.9/5.

Overview of StorQuest Self Storage

StorQuest Self Storage is a premier storage facility located in Jamul, CA, at 3030 Jefferson Rd. The facility offers various storage options for both personal and commercial use, including self-storage units, automobile storage, boat storage, and RV storage.

One of the standout features of StorQuest Self Storage is its commitment to cleanliness and customer service. The facility is well-maintained, ensuring a hygienic environment for all customers. The staff at StorQuest are known for their professionalism and friendliness, going above and beyond to assist customers in finding the right storage solution for their needs.

Facilities and Amenities

• Unit Sizes: StorQuest offers a wide range of unit sizes to accommodate different storage needs, from small personal storage spaces to large commercial units.
• Security: The facility features advanced security measures, including 24/7 video surveillance and electronic gate access, ensuring the safety of customers' belongings.
• Accessibility: The storage facility is wheelchair accessible, with both entrance and parking spaces designed to accommodate those with disabilities.
• Payment Options: StorQuest accepts various payment methods, including debit cards, making it convenient for customers to manage their accounts.

Customer Experiences

StorQuest Self Storage has earned a stellar reputation, with an average rating of 4.9/5 based on 164 reviews on Google My Business. Many customers praise the facility for its cleanliness, helpful staff, and secure environment. For example, one satisfied customer noted that Alexis, a staff member, was "super sweet and professional," providing excellent assistance in selecting the right unit and offering guidance throughout the process.

Another aspect that sets StorQuest apart is its commitment to customer satisfaction. The company maintains open lines of communication with its clients, addressing any concerns or inquiries promptly and professionally.

Recommendation

If you are searching for a reliable and secure storage solution in Jamul, CA, look no further than StorQuest Self Storage. With its extensive range of unit sizes, top-notch security measures, and exceptional customer service, StorQuest is the ideal choice for both personal and commercial storage needs.

We highly recommend visiting their website storquest.com to explore available units, learn more about their services, and get in touch with their friendly staff. Don't hesitate to call them at 5305624368 or stop by their location at 3030 Jefferson Rd, Jamul, CA 91935, to experience the StorQuest difference firsthand.

👍 Reviews of StorQuest Self Storage

Claudia O.

5/5

Great place to rent a storage unit. Very clean and great staff. Alexis was super sweet and professional. She assisted me in picking the right unit and was very informative. From guiding me every step of the way on how to access my unit and show me where it’s located. Such a beautiful soul with so much patience. Thank you again.

Jaime

5/5

If your looking for a clean and secure place to store your belongings this is the place. Facility is new and the girls in the office do a fantastic job maintaining it. I helped my friend Harry with his moving in and I was completely impressed with the professionalism and customer service that Monique and Melissa provided. You can tell when someone enjoys their work and takes pride. Thank you, ladies for your attention and the cold water bottles.

Kris H.

2/5

down to 2 stars after an incident.
UPDATE 12/28/2024 SEVERAL LARGE UNITS BROKEN INTO 12/28/2024 AROUND 7AM USING BOLT CUTTERS.

Office staff will not show the security footage of the thieves. With a storage unit like mine with so many different things, its hard to know what they took so I wanted to see it in real time. When I asked if they filed a police report for the break ins they responded "its not our stuff, why would we file a police report?" ....maybe because people broke in to tenants of your facility for starters.

Easy access, rent goes up quarterly it seems.

David H.

5/5

what a great place! The young woman who helped me was very friendly and helpful. She gave me a tour of the property, answered all my questions, and helped me find the right unit. The whole facility is kept very clean and very secure. I feel like my belongings are safe being stored here. I would highly recommend this place to anyone.

Frank M.

5/5

Well maintained, Very clean facility.
Castle gives awesome customer service with a smile.

Matthew

5/5

Melissa is the best employee here she learned everything from her sister who ran the property. Will drop anything she’s doing to help out or even try and get you the best unit for your buck!. Storquest has an asset with this woman’s customer service . Thanks I will be sure to reccomend friends and family 🙏😎

Dave P.

5/5

Great experience here. Unc Sam needed me and I had to put my things in storage. The Manager, Castle, has always been great to work with and Chase is also a friendly guy. She is always attentive and easy to work with. Good clean facility to store your belongings with great service.

Rachel R. M.

1/5

They accidently ran my card 2x and it took them 11 days to refund the double payment. Was told the GM needed to approve all refunds. Okay, I understand procedures. Yet, 11 days is unacceptable. Plus not even an apology! And don’t get me started on how they continue raising rates.

Total disappointment.

It very rare I write an unfavorable review. My reviews have reached over 1.3 million viewers so I take it seriously yet
this needed to be said .