Summit Bicycles - Palo Alto, California

Address: 392 California Ave, Palo Alto, CA 94306.
Phone: 6503040035.
Website: summitbicycles.com
Specialties: Bicycle Shop, Bicycle rental service, Bicycle repair shop.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Bicycle rental, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 165 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Summit Bicycles

☎️6503040035

⏰ Open Hours of Summit Bicycles

Monday: 11 AM–6 PM
Tuesday: 11 AM–6 PM
Wednesday: 11 AM–6 PM
Thursday: 11 AM–6 PM
Friday: 11 AM–6 PM
Saturday: 10 AM–5 PM
Sunday: 10 AM–5 PM

Summit Bicycles is a well-regarded bicycle shop located at 392 California Ave, Palo Alto, CA 94306, offering a variety of services and products to cater to the needs of cycling enthusiasts. With a phone number of 6503040035, and a user-friendly website at summitbicycles.com, this establishment has become a popular choice for those seeking a reliable bicycle shop and rental service.

Specialties

Summit Bicycles specializes in providing a comprehensive range of services, including a well-stocked bicycle shop, a convenient rental service, and expert bicycle repair services. Their knowledgeable staff is dedicated to helping customers choose the perfect bicycle that suits their needs, ensuring a seamless shopping experience.

Additional Services and Features

In order to provide the best service to their customers, Summit Bicycles offers multiple convenient options, such as delivery, in-store pickup, in-store shopping, and onsite services. The store is wheelchair accessible both at the entrance and in the parking lot, making it a welcoming environment for everyone. They also offer bicycle rental for those who want to test a new bike before purchasing, as well as quick visit options for those who need a speedy service.

Payment methods accepted include checks, credit cards, debit cards, and NFC mobile payments, ensuring a smooth and convenient shopping experience for everyone. The store is proud to have earned a 4 out of 5-star rating on Google My Business, with 165 reviews reflecting the positive experiences of their customers.

Customer Testimonials

Summit Bicycles has consistently provided exceptional service to its customers, as highlighted in numerous positive reviews. One satisfied customer shared their experience with a bicycle repair issue, stating that the knowledgeable mechanic was able to fix the problem on the spot, allowing them to ride their bike home and save their day. Another customer praised the store's helpful staff, particularly Marcus, who assisted them in selecting the perfect bicycle, resulting in a highly satisfying purchase.

Many customers highlight the store's excellent service as the primary reason for recommending Summit Bicycles to others. The combination of top-notch products, expert advice, and a welcoming atmosphere has created a loyal customer base that continues to return for all their cycling needs.

Final Recommendation

If you are in search of a reliable bicycle shop that provides a wide range of services, including rental, repair, and sales, Summit Bicycles is an excellent choice. With its convenient location, wheelchair accessibility, and diverse payment options, this store offers a seamless shopping experience for everyone. Don't hesitate to visit their website or contact them directly to learn more about their offerings and find the perfect bicycle to suit your needs. Experience the difference that a dedicated, knowledgeable staff can make in your cycling journey by visiting Summit Bicycles today.

👍 Reviews of Summit Bicycles

Lucas W.

5/5

Saved my day! My pedal bearings seized on my commute to work and after I bought a new set of pedals here and tried to remove the old ones, I realized they were seized to the cranks too! The knowledgeable mechanic was able to fix this on the spot! This let me ride my bike home and saved my day. Thanks!

Ankesh K.

5/5

I had the best experience in purchasing a new bike from Sumit, Marcus was amazingly helpful helping me choose the correct bike. I am over the moon with its performance.

The service was brilliant and I would highly recommend the store and Marcus to anyone that’s thinking about buying a new bike.

Don

5/5

I just brought home a Trek FX 2 Disk Stagger Gen 3 from Summit Bicycles in Palo Alto. Alain was great. He lifted multiple bikes off of an upper rack for me to try out. He let me ride each one. Alain wanted to make sure that I was getting the bike that felt just right to me. He was so knowledgeable, patient and friendly. I bought it around 4:30 pm on a Monday. I had some things I wanted added to the bike and I wanted different tires. Alain told me the bike would be ready the next day, Tuesday, in the afternoon. I told him the traffic would be terrible in the afternoon and that Wednesday morning would be fine with me. He surprised me and got the bike ready for pickup on Tuesday at 11:30 am. Such fantastic customer service! I couldn't be happier. I would really recommend Summit Bicycles in Palo Alto.

A N.

1/5

No we don’t want a $7K bicycle! Yes we want a decent bicycle at a lower price! As customers, we don’t appreciate snooty sarcastic comments and an eye roll (literally!) on our queries when we walk into a store with hopes of finding and possibly purchasing an item. Yes, there’s plenty available out there. Maybe not in your shop! Thank you very much!

Josephine B.

5/5

Really like this shop!! Friendly, excellent service. Great trail recommendations too! Everything you would hope for from a bike shop. We will return!

Sylvia E. V. N.

2/5

Paid 139 dls for a tun up and 1 month later the left pedal came down.

I don’t like leaving bad reviews. Customer service is overall good. But would recommend double checking that your bike is properly assembled for safety.

Ashley S.

1/5

The staff is very rude, and they will take money from your deposit for their own mistakes. Received a bike with no headlight, and was told that this was "impossible" and I would be charged $50, even when shown proof.

Ben B.

1/5

Really poorly run business. I got a bike through my work, and they took 3 weeks for it to be "ready to pickup". When I went in to pick it up, they didn't know where it was. I told the manager to cancel my subscription, as at this point it was already 4 ish weeks into the summer and it wasn't worth it. He replied that he did cancel it and refund the $320 I paid.

3 weeks later I get another charge from them for the bike subscription. When I check my bank statements I see that he didn't refund anything. Finally he refunded me after I sent him another email. Overall very poorly run business, would not recommend someone to use this place.