Susanville Ford - Susanville, California

Okay, here’s a comprehensive overview of Susanville Ford, crafted with a formal and helpful tone, suitable for someone seeking information about this automotive service provider:

Susanville Ford: A Reliable Automotive Resource

For individuals and families in Susanville, California, and the surrounding areas, Susanville Ford stands as a prominent and well-regarded automotive destination. Located at 704-550 Richmond Rd E, Susanville, CA 96130, United States, this dealership offers a remarkably extensive range of services and products, catering to nearly every automotive need. With a dedicated phone line at Phone: 5302575092, customers can easily connect with the team. You can also explore their offerings and services more fully via their website: Website: susanvilleford.com.

Specialties and Services Offered

Susanville Ford’s core business revolves around the Ford brand, positioning them as an authorized Ford dealer. However, their expertise extends far beyond new Ford vehicles. They operate as a comprehensive car dealer, including a dedicated used car dealer, ensuring a diverse inventory for all budgets and needs. Customers can benefit from various services, including:

• Auto Tune Up Service: Maintaining optimal engine performance.
• Car Repair and Maintenance Service: Addressing a wide array of mechanical issues.
• Oil Change Service: Regularly scheduled maintenance for engine longevity.
• Car Accessories Store: Enhancing the vehicle's appearance and functionality.
• Car Leasing Service: Providing flexible ownership options.

Location and Accessibility

The physical location at 704-550 Richmond Rd E is strategically situated within Susanville, making it readily accessible to local residents. The facility is designed with customer convenience in mind, offering both in-store shopping and convenient delivery options. Furthermore, Susanville Ford is committed to inclusivity, boasting a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring everyone can easily visit.

Payment and Additional Amenities

Susanville Ford accepts a variety of payment methods, including cheques, credit cards, and debit cards. The 329 reviews on Google My Business, averaging a solid 4.1/5, speak volumes about the positive customer experience. It’s evident that they prioritize friendly and courteous service, as highlighted by frequent customers seeking recall repairs and general maintenance – a commitment to patience and thoroughness is clearly valued.

Final Recommendation

Based on its comprehensive service offerings, commitment to accessibility, and consistently positive customer feedback, Susanville Ford is a highly recommended automotive resource. For the most up-to-date information on inventory, service specials, and convenient scheduling, we strongly encourage visitors to explore their website at susanvilleford.com. Contacting them directly through their website is the best way to ensure you receive personalized assistance and explore the complete range of solutions they provide.

👍 Reviews of Susanville Ford

Stacey W.

5/5

I'm a regular here so I come here a lot for recalls and general repairs. They are always friendly and courteous. And patient since my vehicle is a lemon, so I come in A LOT for repairs. Highly recommend this location.

Jessica G.

5/5

Hands down the best service department and customer service I have ever experienced!!!! Lost my break module in my pickup pulling nearly a 30,000# loaded trailer. I was on my way to Reno from Central Oregon so I’m out of town with 2 horses. They dropped everything and went to work when I pulled in. They went over and above and out of their way to ensure my pickup could get the horses and I back home on schedule. The kindness shown to us by every employee we encountered was unbelievable!! Right down to making sure logistically we had a place for the horses if needed. I have worked with a lot of Ford dealerships over the years and not a single one comes close to providing this kind of service. Thank you to the best service department!!!!!

Eddie P.

5/5

Excellent dealer. Had a very good experience purchasing a vehicle here. Matthew is great, we communicated via text and phone over a few days and upon me selecting and getting approved for a vehicle he delivered it to me personally. He drove two hours and had all the paper work ready and the transaction was done in 20-30 minutes. By far the best experience I’ve had so far. Highly recommend.

Terry D.

1/5

My wife went to buy a car because she had hit a deer and her car was destroyed. She was looking at a Toyota and the person working told her that that is not a car for you. First you need to learn to crawl before you can walk into a car like that. We have a nice hyundai elantra over here. Why couldn't she pick a car she wanted.

Mike K.

5/5

Thank you susanville ford...Shane is super easy to work with...thank you Robert...both of you made it nice to buy a new 2025 maverick xlt..susanville ford sales just made it nice, treated us nice..a big thank you.....

Karen H.

5/5

I was traveling through town and needed a new oil filler cap. The parts store in town sold me the wrong part. Mike in the parts office got the right part delivered in 15 minutes, and confirmed my problem was fixed. A relief!

Chad G.

1/5

Bad customer service. You ask the price on vehicles that don't have the price listed and they waste your time and try and get personal information just to get a price. This is 2024, not how things work. Shouldn't be a game to try and get a price to buy a vehicle of interest.

Lisa K.

5/5

Had to order a part for my truck. Christopher in the parts department was very helpful. I care for a sick relative so I try to use curbside wherever possible. Christopher was able to get the part I needed quickly and brought it out to me. Very much appreciated!