Toole's Garage - San Carlos, California

Briseyda C.

Toole’s Garage was great to work with. Their place is very organized, clean and welcoming. I had gone to “stress free” two times they kept checking my vehicle out with “no problems”. Not to mention they kept my car for more than a day, leaving me car-less and with no car available to loan me. Came here and they found the problem right away. Provided me with a loaner (yes I had to pay, but they had one available). Provided pictures and detail on things that needed to get done. Finding the problem took less than a day. Car was ready for pick up within 2 days. Definitely would recommend.

Cheryl M.

I had a wonderful experience bringing in my 2020 Jetta for a Check up! I had decided to go to them after reading great reviews and not wanting to go to Boardwalk where I normally had gone. I was blown away with getting immediate service from lovely professional people and my car was completely checked with pictures of each part and everything that they did – so thoroughly. It was a painless experience and I feel so confident in driving my car today. I will continue to be going to Toole’s! Thank you to them!! 😊

Christine B.

I have to admit I was extremely impressed. It was my first time to the shop. You always wonder what a new place is going to look and feel like and what type of service you’ll get, especially as a woman (sad to say!)

The shop was extremely clean and every technician/staff I interacted with were polite, knowledgeable and very positive. I spent a lot of money on an old Honda but I knew it was worth it.

Where I was really impressed was a full photo collage in about two minutes of the intake of the car, a photo of every aspect of the work (oil dipstick, brake gauge, fluid levels, etc.,) so there’s no question they did the work! The technician included their name in case there was a question, so there’s was good accountability! (Some places you wonder if they really did the work they said they were doing!)

Toole’s did extra things at no charge, such as charging the battery, filling tires, and securing a dumb plastic cover that used to fly open while driving down near my knees.

The shop is close to home so I can walk home after drop off and they are open until 5:30, and making it fast and easy to pick up after work. I will definitely be taking my three cars to Toole’s for the friendly & trustworthy service, for those little extras and the cleanliness of the shop. Thank you!

Jonathan M.

Untrustworthy - They take advantage of customers naivety

Toole's installed a replacement catalytic converter and after installation, a light on my Dash was still on. They said drive it for a couple hundred miles and it'll go away. I said that didn't feel right but when they insisted, I took my car away. I drove it for couple hundred miles and the light was still on.

I take the car back and they say "Oops, the light is on because we didn't install the catalytic converter properly. It's just 2-3 weeks old and under warranty so we will replace it for you, sorry about our mistake". I then get a call the next day saying, "sorry, your Water Pump is broken and that voids the warranty on the catalytic converter (that they didn't originally install properly). If you want the car road worthy, we need another $3000 for another catalytic and $1500 for water pump."

Everyone I've talked to says that Water Pump has nothing to do with Catalytic Converter. If I am wrong, I'll remove the review, but car experts are telling me I got screwed here.

Kim L.

Highly recommend. Superb customer service. They provided a really quick and detailed estimate and then followed it up with recommendations after the service. All very well documented with photos. They make it incredibly easy. Very efficient and very reasonable prices. We’re so glad we’ve found somewhere local that offer such great service for our high end vehicles (Mercedes AMGs). Won’t be going anywhere else from here onwards.

Andy S.

Toole’s Garage - Outstanding Service and Expertise!

I brought my 2007 FJ Cruiser to Toole’s Garage in San Carlos, and I couldn’t be more impressed with the experience. From start to finish, everything was seamless.

The team made the entire process incredibly easy, from scheduling to getting updates on the progress of the repair. Their communication was top-notch—I always knew what was going on and felt completely in the loop.

Their expertise truly stood out. It’s clear they know their stuff, and they took great care of my FJ Cruiser. They explained the work in a way that was easy to understand and made me feel confident in their recommendations.

If you’re looking for a shop that’s knowledgeable, professional, and genuinely cares about their customers, Toole’s Garage is the place to go. I’ll definitely be back for any future needs—highly recommended!

James C.

I have been trusting Toole’s Garage to service my C250 for the last 3 years now. They’re a knowledgeable, trustworthy and friendly family-owned business located on Washington Street in San Carlos. Brad is great to work with and knows his craft. Their online app is great providing helpful information on servicing details, recommendations and pricing. I recommend Toole’s Garage.

Barry G.

Excellent, fast, friendly service! My vehicle was fixed perfectly and at a reasonable price. And I appreciated the thorough evaluation they performed of the vehicle as part of the service. I'll be returning in the future for my service needs, as I really trust this team.