Velo Tech - Palo Alto, California

Address: 732 Emerson St, Palo Alto, CA 94301.
Phone: 6504620789.
Website: velotechcycles.com
Specialties: Bicycle Shop.
Other points of interest: Small business, In-store pickup, Delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards.
Opinions: This company has 49 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Velo Tech

☎️6504620789

⏰ Open Hours of Velo Tech

Monday: Closed
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–6 PM
Friday: 10 AM–6 PM
Saturday: 12–5 PM
Sunday: Closed

Discover Velo Tech: A Premier Cycling Boutique in Palo Alto

Located at 732 Emerson St, Palo Alto, CA 94301, Velo Tech stands out as a must-visit destination for cycling enthusiasts and bike lovers alike. With a convenient phone number 650-462-0789, customers can easily reach out for inquiries or assistance. The dedicated team at Velo Tech, accessible through their Website: velotechcycles.com, is renowned for providing exceptional service and a vast selection of cycling equipment.

Key Features and Services

Velo Tech is not just a bicycle shop; it's a community hub for cyclists. As a small business, they pride themselves on personalized attention to each customer. They offer various services including In-store pickup and Delivery, ensuring that cyclists can enjoy their rides without the hassle. For those with mobility needs, the shop is Wheelchair accessible, with both entrance and parking lot designed to accommodate wheelchairs.

Their commitment to customer care is reflected in the quick visits they provide, allowing customers to get their bikes serviced swiftly. Accepting major credit cards, Velo Tech caters to a wide range of spending habits, making it convenient for everyone.

Customer Reviews and Expertise

The customer reviews speak volumes about the exceptional service at Velo Tech. With 49 reviews on Google My Business and an average opinion of 4.8/5, it's clear that customers are highly satisfied. Testimonials highlight the friendly and knowledgeable staff, particularly Tom, who has been praised for his expertise and trustworthiness. Customers feel confident leaving their beloved bikes in his hands for upgrades and maintenance.

One reviewer expressed, "The selection of nothing but the best cycling equipment is amazing. Also, they have the best mechanic on the peninsula. This is the only place that is allowed to touch my bike." Such endorsements underline Velo Tech's reputation for quality and reliability.

Reasons to Choose Velo Tech

For anyone in search of top-notch cycling gear or expert bike repair services, Velo Tech is an ideal choice. Their spacious, wheelchair-accessible facility ensures comfort and convenience for all customers. The friendly, knowledgeable staff, exemplified by Tom, guarantees a welcoming experience. Whether you're looking to upgrade your current ride or simply need maintenance, Velo Tech is equipped to handle it all.

Don't miss out on the opportunity to experience Velo Tech's exceptional service firsthand. Visit their website or call them directly to schedule an appointment or inquire about their services. Whether you prefer to pick up your purchases in-store or have them delivered to your doorstep, Velo Tech has you covered.

👍 Reviews of Velo Tech

Bryan C.

5/5

Tom at Velo Tech is awesome! He is super friendly and super knowledgeable. I trust him with my 2007 Pinarello. He upgraded my components and it rides like a new bike. Thanks Tom

Ben S.

5/5

Amazing selection of nothing but the best cycling equipment. Also have the best mechanic on the peninsula. This is the only place that is allowed to touch my bike.

Kai J.

5/5

VeloTech is a great place to take your bicycle for work. I've had Tom work on my bikes for years and his work is always impeccable and he is always willing to go the extra mile to get you back on the road. From building rock solid wheelsets, to tuning your bike, to removing that brake caliper bolt that broke flush with my frame - whatever it takes, Tom is the mechanic you want to work on your bike.

I've also had Mark do a bike fit for me and he got me dialed in, answered all of my questions and offered to tweak things once I had a chance to ride for a while and see if I wanted to change anything. Just friendly, solid, experienced advice and the difference in how comfortable my bike felt afterwards was noticeable.

Both Tom and Mark are super friendly, never talk down to you, and are willing to help anyone that walks in with what they need. I can't recommend this shop enough.

Sophia G.

1/5

Shop does not have basic bike fit tools (seat measurement tool) or inventory of different width seats. Instead of being honest about their inability to fit me to an appropriate seat (most critical part of a bike fit), I was gaslit about male versus female anatomy and told to go elsewhere to buy a seat (yet was still charged for the "fit"). Do not recommend.

Marc F.

5/5

Tom @ Velotech is the best bike mechanic on the peninsula, bar none. Great service and always top craftsmanship. He's definitely a "bike whisperer" who can solve just about any noise, tick, clack or rub. Great bike builds as well. Recommend without hesitation.

Nico P.

5/5

I needed an emergency high skilled mechanic work on my wheel and Tom fixed my problem perfectly in addition of being a very nice guy. I have a lot of experience dealing with bike mechanics (unfortunately most of them pretty bad) and I can tell I was impressed by his quality of work and skills.
It's really nice to have local bike shops who are real specialist and very friendly at the same time and they should be supported. Velo Tech is the perfect example!

Jeff W.

5/5

Best bike shop in the area. Tom is a master mechanic; often a bike repair starts with “there’s a click” or “it sounds like it’s coming from the rear.” Tom will take the bike for a spin and listen, diagnose, and narrow down the possibilities until he nails it. The shop is busy, but when you need your bike they’ll find a way to get you back on the road. Mark is a careful bike fitter and product recommender. These guys use their experience and customer discussion to find you the right gear. They built me a set of wheels that haven’t needed truing in 20,000 miles. They carry mostly high-end brands of clothing, bikes, and gear, but you can find quality at value as well. Don’t bother if you’re looking for cheap bargain brand stuff.

Mike D.

5/5

Don't be misled by the amazing equipment in this small store - Tom at VeloTech is the best road bike service guy in the bay area - hands down. Every time I bring my bike in, it's always done on time, with a fair price, and plenty of 'bonus' fixes by Tom dialing things in. He cares about bikes and his customers and it shows.