Véloro Bicycles, LLC - Redwood City, California

Address: 910 Main St, Redwood City, CA 94063.
Phone: 6502411060.
Website: velorobicycles.com
Specialties: Bicycle Shop.
Other points of interest: Small business, In-store pickup, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 61 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Véloro Bicycles, LLC

☎️6502411060

⏰ Open Hours of Véloro Bicycles, LLC

Monday: Closed
Tuesday: 11 AM–6 PM
Wednesday: 11 AM–6 PM
Thursday: 11 AM–6 PM
Friday: 11 AM–6 PM
Saturday: 11 AM–6 PM
Sunday: Closed

Véloro Bicycles: A Premier Bicycle Shop in Redwood City

Véloro Bicycles, LLC, located at 910 Main St, Redwood City, CA 94063, is a well-regarded bicycle shop that has been serving the community for several years. With its convenient location and exceptional services, Véloro Bicycles has garnered a reputation for being a reliable source of bicycle-related needs. The dedicated staff at this small business is always happy to help customers find the perfect bicycle or provide onsite services to maintain their existing ones.

Specialties and Services Offered

As specialists in the bicycle domain, Véloro Bicycles offers a variety of services to meet the diverse needs of their customers. These include in-store pickup, onsite services, and a wheelchair accessible entrance and parking lot. Their commitment to customer satisfaction is evident in their quick visit options and acceptance of various payment methods like credit cards, debit cards, and NFC mobile payments. This attention to detail has helped them earn a superb average opinion rating of 4.8/5 from their satisfied customers.

Exceptional Customer Reviews

With a total of 61 reviews on Google My Business, Véloro Bicycles has been praised for its knowledgeable and friendly staff. One customer mentioned that Gebhard, the owner, has been incredibly helpful over the years, providing assistance with soft goods, replacement bladed spokes, and insurance claims. Another satisfied customer shared their experience with Galen, who provided a professional bike fitting and answered all questions related to road and gravel bikes. These testimonials exemplify the exceptional service offered by Véloro Bicycles, making it a must-visit for anyone in need of bicycle-related assistance.

Why Choose Véloro Bicycles

The combination of friendly service, a wide range of bicycle-related services, and a wheelchair accessible environment make Véloro Bicycles a standout choice for bicycle enthusiasts. Moreover, their commitment to customer satisfaction is evident in their high review ratings and a diverse clientele. With their quick visit options and multiple payment methods, Véloro Bicycles ensures that every customer receives the care and attention they deserve.

Connect with Véloro Bicycles Today

To learn more about the exceptional services offered by Véloro Bicycles, LLC, visit their website at velorobicycles.com or call them directly at 6502411060. For those looking to explore their vast selection of bicycles and services, Véloro Bicycles is the premier destination in Redwood City. Whether you are in need of a new bicycle or simply require maintenance for your existing one, Véloro Bicycles is dedicated to providing you with exceptional service and support to meet your needs.

Recommendation

For anyone seeking a reliable and knowledgeable bicycle shop, we highly recommend contacting Véloro Bicycles, LLC at 6502411060 or visiting their website at velorobicycles.com. Their commitment to customer satisfaction, diverse range of services, and wheelchair accessibility make them the ideal choice for all your bicycle-related needs.

👍 Reviews of Véloro Bicycles, LLC

Véloro Bicycles, LLC - Redwood City, California

Todd W.

5/5

Over the years, Gebhard has been great. I've gone there for soft goods, replacement bladed spokes, and for help with an insurance claim. It is a small shop, but he has great stuff on hand, and he is very nice and knowledgeable.

Philippe H.

5/5

Veloro was recommended to me by my mountain bike mechanic. I came in to get fitted for road bikes. Galen was super friendly and happy to answer my questions about all things road and gravel.

Michael R.

5/5

Outstanding and attentive service—they treated my bike like it was their own. Fantastic tune up. Drive train is so quiet and smooth now! And the bike looks great after they cleaned it—like it did when I first got it. Very thoughtful and detail oriented service!

Stanley C. J.

5/5

Great to finally find a store where I could try on some Lake Cycling shoes and find the right fit. Thoroughly enjoyed talking with the owner today. A very cool little shop!

En P.

5/5

Superb service! The owner helped me get my bike. Definitely a great experience. I'll recommend to everyone!!

David L.

2/5

Poor experience here unfortunately. Was struggling to tune my front derailleur (it seemed to require excessive tension in the cable), so I came in to see if it was broken.

The large mechanic dude took a look, but his suggestions as to what was causing the problem frankly made no sense. Anyone with a modest amount of mechanical intuition could discard his theories out of hand. Tried to explain this to him kindly and politely, but he was extremely condescending and just smirked. (I later implemented his suggestions just to check and can confirm, yep, they did absolutely nothing to help the problem.) I left thoroughly unimpressed.

For contrast, I can say I later went to chain reaction bike shop nearby. The mechanic there was respectful, explained my model of derailleur has known flaws, but twisted a few knobs and got it tuned well enough in about a minute!

The moral of the story: go to chain reaction instead. This place is not friendly and the mechanic didn't know what he was talking about.

Paul K.

5/5

Absolutely first rate customer experience. Tons of experience and they really take the time to understand your needs and fit the bike to you rather than just sell what they have in stock.

Arian H.

1/5

I had a disappointing experience at this local bike shop and feel compelled to share my feedback. Initially, I chose this shop because of its seemingly impeccable 5-star rating on Google Maps, although it appears they may have selectively removed negative reviews. Here's what happened:

When my bike's rear wheel hub malfunctioned, I brought it to this shop for maintenance. They assured me they would investigate and inform me if the repairs became costly. After waiting for 3 days, I received a call from them explaining that they had spent a total of 45 minutes disassembling the cassette, removing the rotor, and examining the hub. They then reassembled it for testing, only to disassemble it again to identify the freehub issue. Consequently, they informed me that the hub was broken and needed replacement, but unfortunately, they didn't have the necessary part. Instead, they offered to replace the entire wheel, quoting a staggering price of $600. Naturally, I declined their offer and requested to pick up my bike.

Upon arriving at the shop, I was astonished when they informed me that I owed them $75 for the time they spent on the unsuccessful repairs. I find it perplexing why they invested 45 minutes on an issue they should have known was unfixable, and it's disheartening that I was expected to bear the cost of their inability to resolve my bike's problem. Adding insult to injury, they had the audacity to attribute the broken hub to my bike being "cheap," despite it being a $2500 investment.

To resolve the issue, I decided to take my bike to REI instead. Not only did they promptly replace the hub, but the total cost, including parts and labor, amounted to a mere $50.

The unprofessional manner in which this bike shop conducted business and their lack of respect towards me as a customer left a sour taste in my mouth. I strongly advise against seeking their services for repairs.