WILLOW CREEK AUTO PARTS - Willow Creek, California

Willow Creek Auto Parts is a reputable auto parts store located at 39063 CA-299, Willow Creek, CA 95573, United States. The store can be easily reached by phone at 5306292121. With a specialization in auto parts, this store is dedicated to providing customers with the necessary components for their vehicles.

Some of the notable features and services offered by Willow Creek Auto Parts include kerbside pickup, delivery, in-store pick-up, in-store shopping, on-site services, and a wheelchair-accessible car park and entrance. This makes it convenient for customers with disabilities or those looking for a quick visit to purchase the auto parts they need.

In addition to these services, the store accepts various payment methods such as batteries, checks, debit cards, and credit cards, ensuring that customers have multiple options to complete their transactions.

Currently, Willow Creek Auto Parts has received 25 reviews on Google My Business, with an average rating of 3.7/5. This feedback reflects the store's performance and customer satisfaction level, indicating that while there may be some room for improvement, customers generally find the store to be a reliable source for auto parts.

👍 Reviews of WILLOW CREEK AUTO PARTS

Breaking H.

1/5

I purchased shock absorbers for my truck.
Gave the vin# to be certain that I got the right parts.
They were wrong. I didn't get around to installing them for over a month. Went to return them for correct parts and was informed that I cannot return parts after 30 days. Even though they gave me wrong parts, even though they had them in stock and didn't have to order them.
I try to do business locally but I cannot afford to eat over $300 in wrong parts.
I guess I'll have to go elsewhere.

Brinley P.

5/5

They went above and beyond to find us a part we needed. We were in a pickle and they were dedicated to helping us find a solution by any means possible. So grateful!

Michelle L.

4/5

The few times that I have been there , every visit has been ok. I just don't like it when the young kid and his girlfriend are working I'm not sure if its because i'm a girl or if its because of his girlfriend but there has been a few different times I have gone in there while they are there and he is not knowing what to do or how to be anything but rude her as well... Other then that I have no complaints about the place .... Everyone els that works there is always helpful and can answer all my questions ... and also it could be better if they were open a little later on weekends... lol.... 😉

D S.

5/5

They always have a great variety of parts. I'm always there looking for parts and I usually take them home. They are able to order parts if not in stock and it's just a matter of overnight or a day and you can pick it up.

Justin

5/5

Friendly, helpful staff. Glad these guys are here.

Nicole

1/5

To the owner... maybe you should discuss keeping employee political rants to themselves. You're losing local customers. Mediocre customer service.

Josh L.

1/5

They promised a part would be here that never showed and still changed a 20% restocking fee. They gave me the wrong part multiple times.

Eric K.

1/5

Payed for parts up front. The same guy that sold me the parts.don't remember me.so they want me to pay again. They would not even look it up.take my business elsewhere.